YodleReviews 1,688

Although I began as a skeptic, I have very quickly become a believer in the concept, format, and customer service team at Yodle. I am a non-techie business owner who was a little concerned about the ease of navigating the tools that I use to enhance my " Adversite". Much to my surprise, they were easier than any dashboard I have ever used. I look forward to interacting with their platform and feel like in a very short time it is becoming successful. Thank you, Yodle

3 months at $1,500.00 Got a call to extend for 1/2 price. Said OK. Told them to cancel after that. They kept it going and did not call me. I do not have time to play games. Told them today I want to cancel and guy kept me on the phone for over 20 Minutes!
I was burnt out. Maybe I broke even? 53 phone calls since 10/31/15? Are you kidding me? EACH CALL COST ME $113.29! See below...

02/15/2016 Recurring Bill for 02/15/2016 to 03/14/2016 Paid $752.00
01/15/2016 Recurring Bill for 01/15/2016 to 02/14/2016 Paid $752.00
12/23/2015 Billed Product setup. Paid $429.78
12/15/2015 Recurring Bill for 12/15/2015 to 01/14/2016 Paid $1,499.00
11/17/2015 Recurring Bill for 11/15/2015 to 12/14/2015 Paid $1,499.00
10/19/2015 Added $280.00 to compensate change to ADS only campaign Paid $0.00
10/15/2015 Billed Initial setup. Paid $1,499.00

JUST GOT A CALL A FEW MINUTES AGO>>>LADY NEEDS HER CARPET STRETCHED... WHERE DO THEY FIND THESE PEOPLE?

We have been in business since 1971.
Never before have I been so pleased with a marketing platform like this.
The ease of operation is remarkable. The wealth of information available at my fingertips has enabled me to immediately steer our marketing in the proper direction.
My favorite option is the Review requests and Automated email controls. This platform has shaved hours off of my weekly work load and has shown immediate results leading to more sales.

So far I have had great communication with the customer service staff at Yodle! They have answered all of my questions and have scheduled repeated phone appointments with me to help me get my account set up and show me how to use the tools and resources that are now available to me! Today I worked with Tamika and she was wonderful in explaining certain features and walking me through the features that I need to focus on! So far I am happy with my investment!

I am so impressed with all of the staff that I have worked with so far. Everyone has been very nice and extremely patient. I was really nervous after I committed to 6 months but I'm really glad I did now. The program is so easy to work with and there's so many ways to get help if you need it. The follow up is really great and all my requests were taking care of in a very timely manner. Thank you for having such an awesome staff of people.

I called near business closing hours with a few "quick" items because that was the only time I had to call. Probably over an hour later, Michelle was still on the phone with me helping me clean up discrepancies on my website as well as giving me insights as to why or why not certain things could be done the way that I was requesting. I was feeling bad for keeping her so late but she insisted that she could continue helping me which made me feel confident that even if everything wasn't fully fixed by the end of the call, that it would be still set as a high priority to be done as soon as possible (she ended up finishing everything we started anyway). I just really appreciated that she stuck with me and worked through all of my concerns and requests.