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YesAsia Reviews Summary
The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.
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YesAsia have the cheapest rates and free shipping when you spend over $40. Their shipping usually takes a week even though their site says it can take two. I make purchases from YesAsia at least twice a month. I have stopped using other competitors like kpopm*rt and kpopt*wn because YesAsia surpasses them in every way.
10 years now and they've always been the best keep up the good work. I will continue to be a customer for the next 10 years they've always have the best product and the best customer service
Yesasia always ships items with great care and I can purchase limited editions and pre-order goods. I have been a customer for over 10yrs and still find Yesasia the easier website to navigate.
I use YesAsia regularly for all of my Kpop album sales and I am always confident that they will send the items to me safely and promptly. Love this site so much!
We've used Yesasia multiple times in the past. Website easy to navigate, and clear region info always included with DVD/cd description. Always satisfied with the experience!
Have been using this site for about 10 years now. Never had a problem. I am always purchasing kpop cd here
Love the site, that I can support my EXO living on a island and counting for the charts, nothing beats having the physical album too, so thank you. Just wish it was faster but still cant complaint even if free shipping aint for me, cause my island aint in it, i live on puerto rico usa.
Have been using this site for not very long, about 6 months now, but I buy at least 3-4 albums a month! I love yesasia, great service, great items. Everything always arrives in perfect condition and ships pretty fast too. I only use this website to buy K-Pop albums and I am very happy with it!^-^
Was easy to order and you can't beat free shipping over seas! I would definitely come back to buy signed albums. Thank you so much!
As an American kpop fan, this site was perfect! I don't read, write or speak Korean, but only English, so YesAsia was a blessing. My entire purchase transaction was executed in a breeze, including being able to quickly understand the terms and conditions of the purchase, because everything was written in English. Other kpop purchase sites that I visited that were entirely in Korean characters were totally bewildering to me, as a non-Korean. I was forced to quickly log off these other sites for fear I might be ordering something I didn't want. But not with YesAsia. From start to finish, visiting YesAsia was an extremely pleasant, efficient and empowering experience, and I would definitely recommend it to any English-speaking kpop fan.
I´m very satisfied with Yesasia, is the best site for purchase kpop goods. Prices are expensive, but compared to the guarantee they offer they are perfect.
I have been ordering from YesAsia for many, many years. Of course, there have been occasional issues. They dealt with the(few) issues promptly and to my satisfaction. They always have what I am looking for, even hard to find stuff.
Very satisfied with this online purchase. Will recommend friends to buy from yesasia.com. The transaction process is simple and easy to follow.
The website is a little confusing and a bit difficult to navigate compared to Amazon, but the price and selection compensate for that.
I always use them to order DVD and Bluray films for a movie club I run in the UK. Fantastic service and very reasonable prices. Highly reccomended.
I just found an old long searching HongKong Movie on YesAsia and it works very well with the free shipping. I don't mind to wait a couple days until I get my package.
Great prices and packages! Thanks for everything you do! A great place to buy k-pop merchandise for any global fan. Also for any inquiries the service is great.
I don't understand, if an item is in stock, why it takes so long to ship. I will continue to shop here periodically, but only as a last resort.
Is very easy to use you can find everything your looking for accompanied with a very extensive description of the product
The website is easy to navigate and prices are fair, with a good variety of goods.
Everything arrives fairly quickly and in excellent condition.
I foresee myself continuing to be a loyal customer of this site.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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