YelpReviews 1,585

We are not even a physical business and they refuse to remove our listing because "there is so much data." They are taking our businesses data and using it for their benefit and using it against us so we have to pay to have things removed or "fixed". They are trolls and a scam of a site that should be illegal and shut down.

I have an online profile for my business on Yelp and have had many positive reviews left there over the years, but about 10 of them have been removed from the listing and placed on another page which is difficult to even find due to their "algorithm". After talking to a Yelp rep (they call me about once or twice a year to try to get me to advertise with them), I was told that since the reviewer in each of those cases did not click a star * rating when filling out the review, the algorithm does not find that the review was relevant and removes it from the page. What a ridiculous business practice! 10 great reviews removed because the user did not click a star rating!

A. Reviewing on YELP

Yelp censors reviews and without verification, delegates some reviews to a section labeled "not recommended" and unrated even when the reviews are completely accurate. The fact they do this arbitrarily and without first issuing inquiries to the person's posting these should be deemed suspicious and indicative of Yelp's business practices and it's ethics.

Yelp also pays people to compose and post 5-Star reviews fr businesses attesting that some reviews on the site may be entirely concocted. I am attaching Yelp's ad which appeared on Craigslist Los Angeles in July 2022.

B. Families Using the Same PC

If your family shares a PC, Yelp will delete your reviews because they originate from the IP address. Contacting Yelp is futile because they will not respond.

C. Advertising on YELP

I posted an ad on Yelp advertising my business. The very next day, a woman from their Sales Department called me and convinced me I would only generate income if I allowed Yelp to provide me with the tools needed to advertise my business.

Yelp has developed a wonderful system which generates income for their company even if you don't acquire any business. In my opinion, their methodologies constitute a legal scam.
After as few weeks I received 4 actual inquiries and all that we wanted me to perform tasks that fell far outside of what I do and which I found suspicious.

Nonetheless, Yelp debited my account $350 despite no business generated by me. What Yelp does is levy a charge to you, each time a person views your ad.

I contested the charge but my appeal was quickly denied. I closed my account A few months later, I began receiving calls asking I restart their services. I said no but they continue to call so I've stopped answering Yelp's calls. The reviews of Yelp on Google, have a common thread. Also search the Better Business Bureau's website to view similar complaints to those posted on Google. Yelp is an operation with insidious business practices. And AVOID advertising with YELP.

I created a FREE listing on yelp.com for my business and immediately started getting calls from Yelp sales reps offering me advertisement. I declined, and asked to not be contacted anymore. They promised to put me on a Do Not Call list about 9 months ago, and also promised that I won't be getting any more calls. Today, I got another call from a Yelp rep. Called him back but only reached voicemail. Called Yelp directly and was hung up on twice, once when I asked to not be contacted again, and the next time when I asked for a supervisor right away. I called the third time and spoke with Rusty, who told me that no supervisors were available to speak with, but that I should send an email to *******@yelp.com. While I intend to follow up, the reps I spoke with made zero effort to assist me in this matter. The first rep I spoke with on 7/20/22 at 12:22p (engage quality assurance!) informed me that my phone number was NOT on the DNC list before hanging up on me. This means that Yelp will continue to make unsolicited calls to my business phone number, and there is no way for me to stop the calls. I feel like I've exhausted all of my options to reason with Yelp about this continued harassment, and am now seeking help from authorities to make the calls stop.

Yelp is horrible. Fake leads fake calls it's a scam. If you're a business owner do not use yelp!

Burton, s plumbing is the worse. I have oozing brown stuff from the base of my toilet but burton said rhey don, t see it

Spent hours on line with the people bad review from a fraudulent customer not even using their own name Pointed out the guy not only had a criminal record Beat his mother and trashed the Catholic Church All his reviews against other business weee negative Yea rep didn't give a dam refused to remove negative reviews. Kept calling to get ad money Tgesepeople allow slander of your business and pass it off as they aren't e not responsible even when you ask them to review the guys negative reviews against others.
Don't let these people scam you into giving them a dime Like they are helping you PLEASE. Suggested I write a negative review of the customer The guys arrested for beating his mother Do we even want to get involved with a nut

Fake review of my business and refuse to remove like it is credible. Definitely do not recommend doing any business with yelp.

Yelp is a business that only hurts businesses. They put up any Review without asking questions like. Why does this business have 120 Good Reviews and only 1/2 bad ones in 14 years. Why does Yelp then call you and try to sell you advertising under the guise the bad reviews will be pushed down. They are the Devil. If you own a business you will soon find out.

My small business has been doing well and we need all the support we can get. I have worked so hard to gain the respect of my clients and when they give me 5 star reviews on yelp, for some "$trange" reason my reviews disappeared. Yelp had the audacity to tell me they don't believe the reviews!? I told them they can call the people, Plus I have pictures of the work I've done and that still wasn't good enough. And what's worst yelp have the nerve to harass me to pay for a service then I'll keep my stars and reviews! I hate yelp with a passion they're complete crooks!

Yelp.com, as with most businesses out there, are sending one-way communications about problems they have with things you're posting to businesses. I sent a message to a business that I thought was only going to that business, and I get this from a no-reply email address:

We're writing to you today to let you know that the Question you posted for Breakfast At Barneys was reported by the Yelp Community, and that our moderators have removed it.
The best questions are about customer-facing elements of the business, which can result in answers helpful to others. If you have specific questions about your own interactions with a business, we recommend reaching out to the business directly by phone, email, or through direct message on Yelp.

If you'd like to share your experiences with a business, we encourage you to write a review.

- The Yelp Support Team

First of all, I don't appreciate being scolded like some child. Second of all, I thought I was sending a message to the business, not for everybody to see on Yelp. They shouldn't have that 'send message' button on the page after I read the business response to me, if it isn't going directly to them.

What's really making me mad is there's no way to contact Yelp... and I mean NONE! Since they took it down, I don't have a copy of what I said, so I can't include that here. To hell with all these businesses that are talking AT people and not WITH people. I'm sick of that, and might as well bean Yelp since I can't respond to the email they sent me.

Screw that!

I had 4 reviews on my yelp page and yelp review 3 of the reviews. I called customer service to ask why the reviews were removed only to be told that they have a system in place that removes reviews based on some type of data to make sure the reviews are honest and accurate. How in the world is a system going to determine if something is honest and accurate? It doesn't make sense. I asked if I sent over proof proving that the reviews were legeit if they would repost them. The lady I spoke with said no that unforuntely once reviews are removed their is nothing they can do.

This is a $#*!y company to partner with because obviously they pick and choose which reviews they want to post on your business page, yet have it in their polices that they don't get involve with reviews. Complete an utter bs. This company does not care about your business are really helping its customers.

This company takes advantage of young college students. They are totally unethical. If you are or have a college student stay away from renting from this company.

Norwegian cruise line the Alaskan cruise on the Bliss. The customer service that we have received is extremely poor we have received offers to make our trip better but by the time we were able to reach anyone they are telling us that the offers have expired. The agent that has been assigned to us I have left numerous messages for her to return my call as of today I have still not received a call from her. I had to go to another source in the system to finally try and do the offer I received and was told it was no longer available and I could not use it. When I asked to speak to a manager about it I was told I didn't need to speak to a manager because the offer was dead. We are looking forward to the Cruise but I am hesitant about what's gonna happen on the cruise because of the service we have received prior to the cruise. So if you are booking with norwegian cruise line don't expect excellent customer service because it is not there.

Yelp pays for employees to travel for abortions
Don't support company's that can't stay out of politics.

Several ACTUAL reviews are hidden - Reviews from customers whom we can PROVE we provided service - Received a review from someone NOT EVEN IN OUR STATE - Proved it was a competitor, yelp REFUSES to remove the review. What a SCAM! I would NEVER use Yelp to review anyone's service - They CANNOT be trusted.

You can say anything, do anything and when someone points out the law as proof the post is fake Yelp does nothing. They don't care if someone or a group of people are hurting your reputation. Fake names shouldn't be allowed

My company was given a fake review with fictitious information, including wrong rates and misleading information. However, Yelp has refused to take down the review even though I have proven to them the information is inaccurate. I would never advertise with the company. I have been approached many times by Yelp's representatives. Why would any business advertise with a company that has zero customer service and ethics?

The new install of my Life Source water system went great. The two installers Sam and Jesus. Did a great job. They left the area all clean. They were very professional.

The following statements are my opinion. Yelp does not follow any harassment policies or verify any truths or flag any inappropriate posts. In Fact the worse it is the better for them. Yelp is not there for customers or businesses they are for only themselves and here to smear good people and companies to stay in business, in fact they thrive and their sole purpose of yelp is to do smear campaigns. They should be turned in and all of us business owners should get together and do something about it! They harass you to open accounts and when you say no they open it any how without your consent or permission.