Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Yaheetech.shop

Yaheetech.shop

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Yaheetech.shop?
grey stargrey stargrey stargrey stargrey star

Yaheetech.shop Reviews Summary

Yaheetech.shop has a rating of 3.4 stars from 165 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yaheetech.shop most frequently mention customer service, good quality and cat tree. Yaheetech.shop ranks 6th among Department Store sites.

service
55
value
50
shipping
49
returns
39
quality
58
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Rhonda S.
Unfollow Rhonda S.
Share Review
Report Review

Cat Toys
March 1, 2025

I just love Yaheetech! The cat tree, all the toys, food and the convenience of everything arriving together is fabulous! Rhonda Farley

Date of experience: February 1, 2025
Monica H. Yaheetech.shop Rep
over a year old

Thanks for taking time to leave this valuable review.
We are very glad to hear that Yaheetech cat tree could satisfy our customers. We will try our best to provide high quality products.

District of Columbia
1 review
0 helpful votes
Follow Judith F.
Unfollow Judith F.
Share Review
Report Review

Company has been contacted with photos of stool that won't accept screws for tightening and a drawer with what looks like razor slits. We are disappointed and awaiting a slow response.

Date of experience: February 1, 2025
Monica H. Yaheetech.shop Rep
over a year old

We sincerely apologize for this unpleasant experience you met.
Our customer serivce has contacted you to solve your problem, please check.

Washington
1 review
0 helpful votes
Follow William W.
Unfollow William W.
Share Review
Report Review

Cat seat broke
February 1, 2025

Cat seats are not very well supported and could use large washers to secure seats to particle board to keep them from coming loose and breaking particle board.

Date of experience: January 15, 2025
Monica H. Yaheetech.shop Rep
over a year old

We sincerely apologize for this unpleasant experience you met.
Our customer serivce has contacted you to solve your problem, please check.
Or please contact us at [email protected] or FB: Yaheetech for assistance.

District of Columbia
1 review
0 helpful votes
Follow Robert I.
Unfollow Robert I.
Share Review
Report Review

Totally Unsatisfactory
January 5, 2025

This entity still has not addressed my request for an opportunity to return their product or receive a refund. In the process of trying to assemble and mount this large ceramic and metal Christmas wreath that I purchased, the glitter from the wreath ended up all over my front door and my garage door. The glitter applied to this product was not sealed properly so that it continues to leak glitter everywhere. I have contacted the company with my concerns several times and have yet to get a response. I have yet to speak to a real person. I am extremely frustrated.

Date of experience: January 5, 2025
Monica H. Yaheetech.shop Rep
over a year old

We are sorry to hear that the item did not meet your needs.We always hope to meet or exceed our customers' expectations. We have contacted you via email to address your problem. Please check it out.

Ohio
2 reviews
0 helpful votes
Follow Marie E.
Unfollow Marie E.
Share Review
Report Review

Damaged in shipment
December 1, 2024

Nothing is worse than getting something you need to put together and there is missing parts, hardware and a box torn open and re-taped. I contacted Yaheetech and they got back with me rapidly. I was able to take parts from an old tree to rig, I mean fix the new one. The cat tree is sturdier than I thought and my cats like it. I feel they are a reputable, honest and caring company who care about their product and customers.

Date of experience: December 1, 2024
Monica H. Yaheetech.shop Rep
over a year old

Thank you for taking the time to share your feedback. We sincerely apologize for the initial inconvenience caused by missing parts and the damaged packaging. We’re glad to hear that our team was able to assist you promptly and that you were able to resolve the issue.

Wishing you all the best!

Massachusetts
1 review
0 helpful votes
Follow Anonymoous A.
Unfollow Anonymoous A.
Share Review
Report Review

Faulty product
October 24, 2024

They shipped a recliner that didnt lock into place. 1 side locked, the other didnt. Then they refused to pick it up after it was already assembled and wouldnt ship a replacement

Date of experience: October 24, 2024
Monica H. Yaheetech.shop Rep
over a year old

Thanks for your review and sorry for keeping you waiting.I'm sorry to hear that you were dissatisfied with the product. Please provide us your order number,we will help address your issue immediately.
Or please email us at [email protected] or FB: Yaheetech for assistance.

Australia
1 review
0 helpful votes
Follow Mike M.
Unfollow Mike M.
Share Review
Report Review

Ordered an item on 30th Sept but no tracker sent till 7-Oct

You can send multiple emails and calls they really don't give a $#*!.

Horrible company. Don't buy

Date of experience: October 7, 2024
Monica H. Yaheetech.shop Rep
over a year old

Sorry for the inconvenience that caused to you.

After checking, your package was delivered on time. The tracking number: 280054057539, the tracking shows:
2024-10-02 14:27 US, TX, Austin, Delivered, Left on porch. Signature Service not requested.

In this case, could you please confirm if you have received the package or not? And we will contact you via email to solve your problem, please check.

Arizona
1 review
0 helpful votes
Follow Linda T.
Unfollow Linda T.
Share Review
Report Review

Great cabinets!
October 4, 2024

Easy to put together good quality love the medal tops

Date of experience: October 3, 2024
Monica H. Yaheetech.shop Rep
over a year old

Thank you for the wonderful 5-star review! We're so glad to hear that you found our product easy to assemble and that you're pleased with the quality and design of the metal tops. We love hearing that our customers are happy with their purchases. Thank you for choosing our product, and we look forward to serving you again in the future!

Pennsylvania
1 review
0 helpful votes
Follow Judi E.
Unfollow Judi E.
Share Review
Report Review

Perfect
October 1, 2024

Just what I expected, thankfully. Item arrived in a timely manner, easy to use, very compact. Sets up in a minute. Very versatile. Sturdy. Money well spent. Wise purchase

Date of experience: October 1, 2024
Monica H. Yaheetech.shop Rep
over a year old

Thank you so much for your wonderful 5-star review! We're delighted to hear that the item met all your expectations and that you found it easy to use, versatile, and sturdy. It’s great to know that it sets up quickly and fits well into your space. We're thrilled you consider your purchase a wise investment. Your satisfaction is our top priority, and we look forward to providing you with more great products in the future!

Alabama
1 review
0 helpful votes
Follow Bonnie B.
Unfollow Bonnie B.
Share Review
Report Review

Love this bouncy house!
September 30, 2024

We love this bouncy house! My friend has the 4 kid Yaheetech bouncy house and loves it. We bought the 3 kid version and think it's perfect! Easy to inflate, deflate, and fold away. My 2 yr old plays in it for 2-3 hours straight, and I can even go down the slide with her (I'm 145 lbs). If it breaks in the near future, we will buy this exact same bouncy house again. We inflate it inside the house so we can enjoy the A/C. If I had to complain, I would prefer the Velcro dart board was on the inside net part, bc I think my toddler would like that more. Otherwise this bouncy house is absolutely worth the money.

Date of experience: September 30, 2024
Monica H. Yaheetech.shop Rep
over a year old

Thank you so much for the fantastic 5-star review! We're thrilled to hear that your family loves the bouncy house and that it's been a perfect fit for your home. It's great to know it's easy to set up and that it provides hours of fun for your little one—and that you can join in too! We appreciate your feedback about the Velcro dart board; customer suggestions are invaluable for improving our products. Should you ever need a replacement, we're here to help. Thanks again for choosing our bouncy house, and we hope you continue to enjoy many more fun and cool afternoons with it!

California
1 review
0 helpful votes
Follow Lisa K.
Unfollow Lisa K.
Share Review
Report Review

Solid product
August 5, 2024

The product is really durable. There was a miss on the powder coding in a 1×1 1/2" spot which was a bummer. Dont want to be spray painting new products to avoid issues, but other than that I am saving to order another one

Date of experience: August 5, 2024
Monica H. Yaheetech.shop Rep
over a year old

Thank you so much for taking the time to provide such great feedback. Your satisfaction is our pursuit. Thank you for shopping at Yaheetech.

Texas
3 reviews
0 helpful votes
Follow Jean I.
Unfollow Jean I.
Share Review
Report Review

Never again
August 1, 2024

Did not get what I ordered and no one would contact me to get the matter resolved. I am stuck with something I can not use.

Date of experience: August 1, 2024
Monica H. Yaheetech.shop Rep
over a year old

We're sorry for sending the wrong item. We have contacted you via email ending with [email protected] to arrange the correct item for free, please check.

New Mexico
1 review
0 helpful votes
Follow Scott X.
Unfollow Scott X.
Share Review
Report Review

Solid, does creak
July 1, 2024

Used it for a month and a half so far. Solid bed frame, quite affordable. There is ample storage space beneath. Takes awhile to build because there are many parts to put together, but instructions are pretty simple. Color selection was limited (I would have preferred an antique bronze), but neutral white was acceptable. It does not creak a lot, but it is noticable in a quiet bedroom. Any suggestions to fix that would be welcome.

Date of experience: July 1, 2024
Monica H. Yaheetech.shop Rep
over a year old

Thank you for sharing your feedback with us! We're glad to hear that you're enjoying the solid build and affordability of the bed frame, as well as the ample storage space it provides. We appreciate your patience with the assembly process and are happy the instructions were helpful.

Regarding the color selection, we'll definitely keep your preference for an antique bronze option in mind as we continue to expand our product range. As for the creaking noise, this is often due to the natural settling of new furniture or slight imbalances in floor leveling. We recommend double-checking that all screws are tightened properly and that the frame is level. Additionally, placing furniture pads or felt pads under the legs can sometimes help reduce noise.

Thank you once again for your valuable feedback, and please don't hesitate to reach out to our customer service team if you need further assistance or have any more suggestions.

North Carolina
1 review
0 helpful votes
Follow Dwain U.
Unfollow Dwain U.
Share Review
Report Review

Multi-level planter
June 3, 2024

Assembled super-easily, excellent value for the money, and looks/works great!

Date of experience: June 3, 2024
Monica H. Yaheetech.shop Rep
over a year old

We sincerely appreciate your kind feedback and for taking the time to share your positive experience with us. It's customers like you that motivate us to continue delivering top-notch products and service.

We would be grateful if you could also share your experience on our other platforms to help spread the word and support our community further.

Thank you once again for your support!

Texas
1 review
1 helpful vote
Follow Christopher I.
Unfollow Christopher I.
Share Review
Report Review

Great Experience
June 2, 2024

I bought a bedframe as a wedding gift. It shipped quickly and arrived safely, with no errors on the order. Would definitely rec

Date of experience: June 2, 2024
Monica H. Yaheetech.shop Rep
over a year old

Thank you for taking the time to leave us a wonderful 5-star review regarding the purchase of the bedframe as a wedding gift. We are thrilled to hear that the item shipped promptly and reached you without any issues. Your recommendation means a lot to us!

We truly appreciate your support and feedback. If you ever need anything else or have any queries, please feel free to reach out to us. We look forward to serving you again in the future.

Washington
1 review
0 helpful votes
Follow C Q.
Unfollow C Q.
Share Review
Report Review

No response from seller
March 3, 2024

I emailed the company with issues regarding my order received (missing part, didn't fit…) and got no response.
Updated...I was contacted by the seller to regarding the issues because of my review, but it's been over 2 months since I got the bed frame so parts are not needed anymore as I've had to get them myself and have someone fix the frame so I could use it. It would have been nice if they responded right away to the email sent and fixed the situation.

Date of experience: March 2, 2024
Monica H. Yaheetech.shop Rep
over a year old

We apologize for any inconvenience brought to you.
We have contacted you via email [email protected] to arrange the missing parts. Please check it.
Or please email us at [email protected] or FB: Yaheetech for assistance.

Georgia
1 review
1 helpful vote
Follow Lowell A.
Unfollow Lowell A.
Share Review
Report Review

Product satisfaction
March 2, 2024

Satisfied with the product easy setup and take down, easy adjustable legs feels comfortable when laying on it.

Date of experience: March 2, 2024
Monica H. Yaheetech.shop Rep
over a year old

Thanks for taking time to leave this valuable review.
We are very glad to hear that Yaheetech product could satisfy our customers. We will try our best to provide high quality products.

New York
1 review
0 helpful votes
Follow Alexandra P.
Unfollow Alexandra P.
Share Review
Report Review

Canceled my order
February 4, 2024

They canceled my order because they were out if stick and took a week to refund with customer service that didn't know what I was talking about until I spoke to three people. Now I'm being harassed with a dozen emails to review the site, so I guess you asked for it. The emails come from shady Chinese addresses and it's altogether scammy.

Date of experience: February 4, 2024
Monica H. Yaheetech.shop Rep
over a year old

Sorry for the inconvenience that caused to you.
Really sorry to tell you that when we are ready to send the goods to you, we find that there is only one left, and there are some flaws. We don't want you to accept a bad product.
In this situation, we need to cancel your order and arrange a full refund for you, hope you can understand.

Louisiana
1 review
1 helpful vote
Follow Ri B.
Unfollow Ri B.
Share Review
Report Review

Awesome
February 2, 2024

Best experience and price! Never heard of this company but glad I came across it while comparing prices. Fire pit works great and looks good and was packaged with care!

Date of experience: February 1, 2024
Monica H. Yaheetech.shop Rep
over a year old

Thank you for your review and for choosing Yaheetech! We are so glad that you love our product. Your satisfaction is our pursuit. We hope you’ll continue to shop with us and we will do our best to meet your needs!

Nebraska
1 review
0 helpful votes
Follow Terri R.
Unfollow Terri R.
Share Review
Report Review

I have called and left 4 messages. I have sent 2 emails. I have not received any response. We are missing a piece.

Date of experience: January 31, 2024
Monica H. Yaheetech.shop Rep
over a year old

Sorry for the inconvenience that caused to you.
Please let us know your order number so we could check for you.
Please do not hesitate to contact us at [email protected] or FB: Yaheetech for any assistance.

From the business

Yaheetech is a leading global e-commerce brand dedicated to offering quality products across our entire assortment.

Our slogan of “Make your life comfortable” is paramount to everything we manufacture, from the design & aesthetic to the enhanced functionality of our products. We are a creative, down-to-earth, and ambitious team who place a reverence for integrity, professionalism and quality above all else. We are now one of the top e-commerce brands within our sector and sell to customers across the globe.


yaheetech.shop
ONTARIO, California, United States