Yaheetech.shopReviews 168

I made an online purchase on May 9. According to their policy items ship within 2 days of purchase. One week later I still hadn't received my purchase. Nor did I receive any confirmation email that the item had shipped. I submitted an online inquiry through their customer service online as to the whereabouts of my order. I never received a response. After 2 weeks I still had not received any shipping confirmation or any other response to my complaint. After 3 weeks I called the customer service number and was unable to speak to a live person. At 8:30 am there was no one available to take my call. I called 3 times that day and again the following. I got the same message each time that no one was available to take my call. I was beyond frustrated. The following day I called again. No persons available. I left another message as to the whereabouts of my order. 4 days later I received a voicemail stating if I hadn't received my order to contact an office in San Francisco. The voicemail transcription was poor and left an in complete message with an invalid contact number. After 3 weeks I contacted my bank and had the credit card purchase cancelled as I never received the item ordered. At no time did I ever receive a call from customer service about my inquiry. This company has the worst customer service I've ever encountered. I would never order anything directly from this company. Nor would I recommend this business to anyone. It was unfortunate as the item I ordered was exactly what I was looking for. Unfortunately the company who carries their product did not have this particular item. I received a notification email from Yaheetech about 3 weeks after contacting my bank that my order had been cancelled. Absolutely the worst customer service I've ever experienced.

I purchased a set of chairs. Bracket/support for chairs is not made well and continues to slip out of place when any weight is placed on it. Packaged/resealed and brought to UPS to return. Cost to return is $140 and Yaheetech caps their shipping returns at $30. Still have not heard back from Yaheetech on how to resolve. Never had this problem with any other company.

This entity still has not addressed my request for an opportunity to return their product or receive a refund. In the process of trying to assemble and mount this large ceramic and metal Christmas wreath that I purchased, the glitter from the wreath ended up all over my front door and my garage door. The glitter applied to this product was not sealed properly so that it continues to leak glitter everywhere. I have contacted the company with my concerns several times and have yet to get a response. I have yet to speak to a real person. I am extremely frustrated.

They shipped a recliner that didnt lock into place. 1 side locked, the other didnt. Then they refused to pick it up after it was already assembled and wouldnt ship a replacement

We love this bouncy house! My friend has the 4 kid Yaheetech bouncy house and loves it. We bought the 3 kid version and think it's perfect! Easy to inflate, deflate, and fold away. My 2 yr old plays in it for 2-3 hours straight, and I can even go down the slide with her (I'm 145 lbs). If it breaks in the near future, we will buy this exact same bouncy house again. We inflate it inside the house so we can enjoy the A/C. If I had to complain, I would prefer the Velcro dart board was on the inside net part, bc I think my toddler would like that more. Otherwise this bouncy house is absolutely worth the money.

Used it for a month and a half so far. Solid bed frame, quite affordable. There is ample storage space beneath. Takes awhile to build because there are many parts to put together, but instructions are pretty simple. Color selection was limited (I would have preferred an antique bronze), but neutral white was acceptable. It does not creak a lot, but it is noticable in a quiet bedroom. Any suggestions to fix that would be welcome.