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Wren Kitchens

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Wren Kitchens Reviews Summary

Wren Kitchens generally enjoys a positive reputation, with customers frequently praising the quality of their products and the helpfulness of their staff throughout the design and installation process. Many reviews highlight the seamless communication and support provided, particularly during delivery and after-sales service. However, some customers express dissatisfaction with hidden costs and a perceived lack of accountability in customer service, indicating areas for improvement. Overall, while Wren Kitchens excels in product quality and customer experience, addressing concerns related to transparency and responsiveness could further enhance their reputation.

This summary is generated by AI, based on text from customer reviews

service
192
value
139
shipping
135
returns
103
quality
135
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GB
1 review
0 helpful votes
Follow Fiona M.
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Great from start to finish
April 3, 2023

We are delighted with our beautiful new kitchen and the whole experience was excellent, from planning through to completion, the fitters in particular were fantastic

Date of experience: April 2, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a fantastic review, Fiona.

Your 5 star feedback is so appreciated - your new kitchen sounds beautiful!

Anastasia

GB
1 review
0 helpful votes
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Great customer service
March 27, 2023

Very pleased with whole experience. Couple of very minor defects on cupboard doors, possibly caused during fitting. Replacements sent without question.

Date of experience: March 27, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a wonderful review, Paul - I hope you're enjoying your lovely new kitchen!

Anastasia

GB
1 review
0 helpful votes
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Professional and attentive
March 27, 2023

From start to finish the staff at Wren were helpful, full of advice and knowledge and kept to their delivery timescales.

Date of experience: March 27, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a 5 star review, Caroline.

I'm delighted you chose Wren for your recent kitchen transformation - your fantastic feedback is so appreciated!

Anastasia

Washington
1 review
0 helpful votes
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Great service
March 26, 2023

We had a great experience with Wren from the very beginning. Charlotte at our showroom made sure we got our dream kitchen in the end and was also so helpful and patient with our changes, all to make sure we got it right. We love our kitchen now and so glad how everything went.

Date of experience: March 26, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a brilliant review, Shawna.

I'm so pleased that Charlotte was able to design your dream kitchen - that really is lovely to hear.

Anastasia

GB
1 review
0 helpful votes
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My lovely kitchen
March 25, 2023

From going onto the showroom until my kitchen was fitted, I felt that I was an individual time was taken at every step. My fitters were amazing and professional

Date of experience: March 25, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for those 5 stars, Dianne.

I'm delighted you felt supported and informed at every stage of your project - your new kitchen sounds beautiful!

Anastasia

GB
1 review
0 helpful votes
Follow Sarah N.
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Brilliant quality and service
March 25, 2023

Really pleased with our kitchen from Wrens. The quality of the units is excellent. Really pleased with the design and all the features that were suggested by the design team. We were really well looked after in the Aintree store. Would highly recommend.

Date of experience: March 25, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a wonderful review, Sarah.

I'm so pleased that your experience with us has been positive from start to finish - I hope you're enjoying your beautiful new kitchen!

Anastasia

GB
1 review
0 helpful votes
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Excellent kitchen
March 25, 2023

All aspects were quick and efficient. Delivered when they said with no issues

Date of experience: March 25, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a fantastic review, Nicola!

Anastasia

GB
1 review
0 helpful votes
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Fantastic experience
March 25, 2023

Felt that Lani was really caring and nothing was too much trouble when we enquired about a kitchen. She was a great designer and embassador for Wren. Delivery team were efficient and professional. All in all a great job

Date of experience: March 25, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a 5 star review, Sandra.

I'm so pleased that Lani provided such a thoughtful design experience, and it's great to hear you felt informed and supported at every stage of your project.

I hope you're enjoying your beautiful new kitchen!

Anastasia

GB
1 review
0 helpful votes
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Quality kitchen
March 25, 2023

The kitchen is high quality, was delivered on time with a great follow-up service. Thank you Wren

Date of experience: March 25, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving an excellent review, Pervin!

Anastasia

GB
2 reviews
0 helpful votes
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Great value
March 24, 2023

Great service from start to finish, the cabinets are lovely, equivalent to the more expensive companies. We are very pleased we used their fitters, cannot praise them enough. Would defiantly recommend Wren

Date of experience: March 24, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a 5 star review, Jason.

I'm so pleased that your entire kitchen project has been a positive experience - your new kitchen sounds stunning!

Anastasia

GB
1 review
0 helpful votes
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All good
March 24, 2023

3 months later still very happy with my wren kitchen all good thanks to ther team

Date of experience: March 24, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a review, Kirk.

I'm delighted to hear you're happy with your beautiful new space - I'm so pleased you chose Wren for your recent kitchen transformation!

Anastasia

GB
1 review
0 helpful votes
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Great service
March 24, 2023

From the moment we walked into the showroom to the time the kitchen was delivered we were advised by a very knowledgeable salesman ( there was a part missing but was sent in a couple of days) and just as important the wife is very happy with her new kitchen. Well done wren great service

Date of experience: March 24, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a brilliant review, Chris.

I'm so pleased that your experience with us has been positive from start to finish - your kitchen sounds beautiful!

Anastasia

GB
1 review
0 helpful votes
Follow Joanne C.
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Looks Beautiful
March 24, 2023

From the design process to the delivery and installation Wrens were excellent. The quality is great, the appliances are high spec. We received great customer service through out and very pleased with our over all experience.

Date of experience: March 24, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a 5 star review, Joanne.

I'm so pleased that your experience with us has been positive from start to finish - your new kitchen sounds stunning!

Anastasia

GB
1 review
0 helpful votes
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10/10 experience
March 24, 2023

From the start a really smooth process, lots of communication, no issues, swift installation

Date of experience: March 24, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a brilliant review, Cara.

It's a joy to read your fantastic feedback!

Anastasia

GB
1 review
0 helpful votes
Follow Kay P.
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EXCELLENT SERVICE
March 24, 2023

No problems from start to finish. Showroom designer was so helpful with what we wanted and needed. Delivery was exactly what I asked for. We had one piece damaged on delivery but Wren were more than happy to replace, which they done immediately. Overall an excellent service all round.

Date of experience: March 24, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a fantastic review, Kay.

I'm so pleased that your experience with us has been positive from start to finish, and it's great to hear that any issues you encountered could be easily resolved.

I hope your new kitchen provides lots of lovely memories!

Anastasia

GB
1 review
0 helpful votes
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"Tip top " Wren.
March 24, 2023

Very professional from start to finish. From initial consultation to final fitting.

Date of experience: March 24, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a brilliant review, James.

I hope you're enjoying your beautiful new kitchen!

Anastasia

GB
1 review
0 helpful votes
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Disabled adapted kitchen
March 24, 2023

From design to finished kitchen the process was first class and the new kitchen makes life so much easier for my wife.

Date of experience: March 24, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for those 5 stars, John.

I'm so pleased that your wife is enjoying her beautiful adapted kitchen - thank you for making our day with such wonderful feedback!

Anastasia

GB
1 review
0 helpful votes
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1st rate experience
March 24, 2023

From meeting with the designer to the delivery of the kitchen, our experience of Wren kitchens was 1st class. Everything was delivered on time and met our expectations. We went for the infinity plus kitchen with quartz worktops and the finished product is fantastic and are well pleased with it.

Date of experience: March 24, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a 5 star review, Viv.

I'm so pleased that your experience with us has been positive from start to finish - your new kitchen sounds beautiful, especially that gorgeous Quartz worktop!

Anastasia

GB
1 review
0 helpful votes
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New kitchen
March 24, 2023

From start to finish the whole Wren experience has been faultless.
Everybody is so friendly and helpful. If you have any issues or questions, just phone or email and they sort it out, brilliant.

Date of experience: March 24, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a fantastic review, Russell.

I'm so pleased you felt supported and informed at every stage of your kitchen project - I hope you're enjoying your beautiful new space!

Anastasia

GB
1 review
0 helpful votes
Follow Liz P.
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Beautiful kitchen
March 24, 2023

Everything went very smoothly from the design to the delivery. Great service.

Date of experience: March 24, 2023
Wren Kitchens .. — Wren Kitchens Rep
over a year old

Thank you for leaving a brilliant review, Liz!

Anastasia

From the business

Wren manufactures quality, made-to-order kitchens. Every kitchen we design and build is based on a simple promise - something for everyone, whatever your budget. Get started using our online kitchen planner, or talk to our kitchen designers, who can design your new kitchen in one of our 108 showrooms across the UK.


wrenkitchens.com
Founded in 2009
Barton-upon-Humber, NLN, United Kingdom
+190
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