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Wren Kitchens Reviews Summary
Wren Kitchens generally enjoys a positive reputation, with customers frequently praising the quality of their products and the helpfulness of their staff throughout the design and installation process. Many reviews highlight the seamless communication and support provided, particularly during delivery and after-sales service. However, some customers express dissatisfaction with hidden costs and a perceived lack of accountability in customer service, indicating areas for improvement. Overall, while Wren Kitchens excels in product quality and customer experience, addressing concerns related to transparency and responsiveness could further enhance their reputation.
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The whole process was so easy and enjoyable. Oliver from the Blackburn store was helpful, friendly, and gave good suggestions, helped us save when're we didn't need to spend and we love what we have
The advisor was great. Nothing was too much trouble. I got a fabulous kitchen at a great price.
Thank you for leaving a 5 star review, Don - your new kitchen sounds stunning!
Anastasia
Very good workmanship on install, we are very happy with the kitchen.
As before we have said in a review we do not want a Amazon voucher, we do not use Amazon this is because of how they treat their employees, but the other than that we are happy very with Wrens.
Thank you for leaving a fantastic review, Gerald.
I'm delighted to hear you're happy with your beautiful new kitchen.
Your feedback regarding the Amazon voucher has been noted.
Thanks,
Anastasia
Customer service asked clear questions to make sure the replacement stock was the correct product.
Thank you for leaving a brilliant review, Rhona.
I'm so pleased that our Customer Care team could provide a suitable resolution to the missing item issue you encountered - thank you for sharing such wonderful feedback with us!
Anastasia
So pleased with the finish look of my kitchen wren dine a fantastic job! Customer service was great too.
Thank you for leaving a brilliant review, Michelle.
Your 5 star feedback is so appreciated - your new kitchen sounds beautiful!
Anastasia
Excellent from start to finish
Nothing too much trouble from design to fitting
Thank you for leaving an excellent review, Michael.
I'm so pleased that your experience with us has been positive from start to finish - that really is lovely to hear.
Anastasia
Wren were excellent at helping us pick out our dream kitchen! They were very helpful and were vey creative when helping us choose ideas! 10 out of 10
Thank you for leaving a fantastic review, Meg.
I'm delighted you felt supported and informed when planning your dream kitchen - I hope you're enjoying your beautiful new space!
Anastasia
I love my kitchen done by wren kitchen.
I am so happy with the services and products.
Thank you for those 5 stars, Hong - I'm delighted that you're enjoying your beautiful new kitchen!
Anastasia
My kitchen was chosen (via a mobile van!) I chose cream gloss fronts,j close.
Delivery was easy and uneventful via the Wren app,and it was easy to order items I either forgot or changed my mind about!. Delivery was always timely.
The temporary sink was really useful. My experience was excellent and I can't say just how pleased I am with my result!
Thank you for leaving a 5 star review, Elizabeth.
I'm delighted you had such a positive experience with our brilliant Mobile Design Centre, and it's lovely to hear your feedback on our App.
I hope you're enjoying your new kitchen - it sounds stunning!
Anastasia
Wren looked after us from start to finish. The designer showed us many different designs with our chosen kitchen and showed lots of patience with us we had one slight problem with one of the doors which was quickly replaced
Thank you for leaving a fantastic review, Tim.
I'm so pleased that your experience with us has been positive from start to finish, and it's lovely to hear that the door issue you encountered could be easily resolved.
I hope your beautiful new kitchen provides lots of happiness!
Anastasia
A very knowledgeable member of staff was very helpful in designing our new kitchen. The fitting all went like a dream. Love the quality. We love the revamp. Lots of extra space and it looks fabulous.
Thank you for those 5 stars, Paul.
It's a joy to read your fantastic feedback - your new kitchen sounds beautiful AND practical!
Anastasia
High quality, great service, great after service.nothing was too much trouble
Thank you for leaving a 5 star review, Raymond!
Anastasia
Having plucked up the courage to finally do something about a new kitchen I can say that from walking into the store to receipt of the kitchen everything went well. Happy with the quality of the kitchen.
Thank you for leaving a lovely review, Anne.
I'm delighted you chose Wren for your recent kitchen transformation - I hope you're enjoying your beautiful new space!
Anastasia
We had a very pleasant experience from planning to fitting, no problems occurred, only solutions. We brought our kitchen from the Wolverhampton branch and got 3d images and the kitchen units went together in the kitchen beautifully and professionally.
Thank you for leaving an excellent review, Pawitter.
I'm so pleased that your experience with us has been positive from start to finish, and it's great to hear your fantastic feedback for our Wolverhampton showroom.
Now your project is complete, I hope you're enjoying your lovely new kitchen!
Anastasia
We don't usually like sales people but the person we dealt with was so laid back and designed the kitchen perfectly. It didn't even feel like a sale. The quality of the kitchen is brilliant. We were looking at other places before here but found ourselves so impressed by wren that we had to have that one!
Thank you for those 5 stars, Michelle.
I'm so pleased you felt supported and informed at every stage of your project - it's a joy to read your fantastic feedback, and I'm delighted you chose Wren for your recent kitchen transformation.
Anastasia
Really enjoyed the process of designing. Our budget was kept as a priority the whole time. Delivery was excellent. We are thrilled with the product and any issues have been very quickly resolved.
Thank you for leaving an excellent review, Craig.
I'm delighted that your experience with us has been positive from start to finish, and it's great to hear that any issues could be easily resolved.
I hope your lovely new kitchen provides lots of happiness!
Anastasia
Our experience with wren was faultless from design delivery and fitting was well looked after from start to finish
Thank you for leaving a brilliant review, Robert.
Your fantastic feedback is so appreciated - I hope you're enjoying your new kitchen!
Anastasia
This was our 3rd kitchen from Wrens Hemel Hempstead, once again excellent service.
Thanks again to Muneeb at Hemel for his professionalism and pleasant mannerisms.
Thank you for leaving a fantastic review, Steve,
I'm delighted you returned to Wren for your most recent kitchen transformation, and it's great to hear that Muneeb provided such a thoughtful design experience.
Anastasia
From the design stage with a personable, knowledgeable assistant through to installation by a skilled fitter the service was first rate
Thank you for leaving a fantastic review, Gregory.
I'm so pleased that your experience with us has been positive from start to finish, and it's great to hear you felt informed and supported at every stage of the process.
Now your project is complete, I hope you're enjoying your lovely new kitchen!
Anastasia
Ryan at Swansea showrooms was an excellent help in designing and overseeing the installation of my new kitchen. Nothing was too much trouble for him and he was professional and obviously well trained in supporting customers
Thank you for those 5 stars, Janet.
I'm so pleased that Ryan provided such a thoughtful design experience - that really is lovely to hear!
Anastasia
From the business
Wren manufactures quality, made-to-order kitchens. Every kitchen we design and build is based on a simple promise - something for everyone, whatever your budget. Get started using our online kitchen planner, or talk to our kitchen designers, who can design your new kitchen in one of our 108 showrooms across the UK.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for leaving a lovely review, Jane.
I'm delighted that Oliver provided such an inspiring design experience - your new kitchen sounds stunning!
Anastasia