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Wren Kitchens Reviews Summary
Wren Kitchens generally enjoys a positive reputation, with customers frequently praising the quality of their products and the helpfulness of their staff throughout the design and installation process. Many reviews highlight the seamless communication and support provided, particularly during delivery and after-sales service. However, some customers express dissatisfaction with hidden costs and a perceived lack of accountability in customer service, indicating areas for improvement. Overall, while Wren Kitchens excels in product quality and customer experience, addressing concerns related to transparency and responsiveness could further enhance their reputation.
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Great product and seamless customer service from start to finish. I had a scratch on one of the cabinet doors and they promptly dispatched a replacement which I received the following day.
Thank you for those 5 stars, Michael - your new kitchen sounds stunning!
Anastasia
Thank you for leaving a 5 star review, Cheuk.
It's a joy to read your fantastic feedback - I hope you're enjoying your lovely new kitchen!
Anastasia
From our first visit to the Dundee showroom and meeting our designer Julie, we were well looked after, listened to and all requests met. Kitchen units and appliances were all delivered on time and the installation team dealt with the removal and installation very efficiently and professionally, no mess and least disruption possible. Excellent service and kitchen looks fantastic.
Thank you for those 5 stars, Caroline.
I'm delighted that Julie provided such an inspiring design experience, and it's great to hear you felt supported at every stage of your journey with us - your new kitchen sounds stunning!
Anastasia
Brilliant experience having a New kitchen having had old one for many years Wrens have done Fantastic job creating it and fitting all New units.
Thank you for leaving a fantastic review, David.
I'm so pleased that your experience with us has been positive from start to finish, and it's great to hear how happy you are with your beautiful new kitchen - thank you for sharing such wonderful feedback with us!
Anastasia
Wonderful experience from start to finish. I can be a bit picky and Wren kitchen managed to put all my worries to bed. Amazing from selecting the kitchen we wanted ( we did choose a few and changed our minds) to the amazing Lewis who installed our kitchen for us!
Thank you for those 5 stars, Jane.
I'm delighted you felt supported and informed at every stage of your journey with us - I hope your new kitchen provides lots of lovely memories!
Anastasia
Great service from start to finish. Good choice of styles and excellent advice given by our designer ( Nicole). The installer was also excellent. Very pleased with the finished kitchen.
Thank you for leaving an excellent review, Duncan - your new kitchen sounds beautiful!
Anastasia
We are so happy with our new kitchen. I would like to take this opportunity to say a big thank you to our kitchen designer Rebecca from the Portsmouth branch who basically did a great job designing our dream kitchen. She was so kind and helpful. We are pleased with everything and especially with all the help we received from WREN throughout to process. We had some damaged items during transportation but they all have been replaced with no hassle. So we are recommending wren to everyone who planning to do their kitchen.
Thank you for leaving a wonderful review, Milko.
I'm delighted that Rebecca provided such a thoughtful design experience, and it's great to hear you felt supported at every stage of your journey with us - I hope you're enjoying your beautiful new kitchen!
Anastasia
Thank you for leaving a 5 star review, Mark!
Anastasia
Efficient delivery, patient when designing and any problems sorted straight away
Thank you for leaving a fantastic review, Steven!
Anastasia
Thank you for leaving an outstanding review, Wendy!
Anastasia
Richard at the showroom was very helpful from start to finish. The installation team were very professional with nothing being too much bother and done an excellent job.
Thank you for leaving a 5 star review, Alan.
I'm delighted that Richard provided such a thoughtful design experience, and it's great to hear your feedback for your install team - now your project is complete, I hope you're enjoying your beautiful new kitchen!
Anastasia
Kitchen fitted to our full satisfaction although took a bit longer than we thought, but worth the wait
Thank you for leaving a wonderful review, Keith!
Anastasia
Thank you for leaving a 5 star review, Graham - I hope you're enjoying your beautiful new space!
Anastasia
Very good communication from the start
All time schedules adhered to throughout.
Custom made 1large unit to cover 2 boilers.
Very satisfied we would recommend Wren.
Thank you for leaving a wonderful review, Helen.
It's a joy to read your fantastic feedback - your new utility room sounds beautiful!
Anastasia
The service we received was first class throughout. Design, delivery and installation were carried out in a thoroughly professional manner.
Thank you for leaving a 5 star review, Steven - your fantastic feedback is so appreciated!
Anastasia
So happy with our Wren experience, the kitchen was easy to choose as were all the extra features right down to spotlight bulbs! Delivery was prompt and two extra parts we needed were easily ordered via the app and arrived within 48 hours. I am delighted with the results and everyone agrees it looks fab.
Thank you for leaving a fantastic review, Lisa.
I'm so pleased that your experience with us has been positive from start to finish, and it's great to hear your feedback for our App - now your project is complete, I hope you're enjoying your beautiful new kitchen!
Anastasia
Fantastic all round service from wren swansea, from the initial showroom meeting to the delivery. Would highly recommend!
Thank you for leaving a brilliant review, Dave.
I'm delighted you had such a wonderful experience with our Swansea showroom team - that really is lovely to hear.
Anastasia
Designing was straight forward and the designer was very helpful. The kitchen arrived prompt,on time and fully assembled. Installation was done by myself and all plans and instructions was included and the very small problem I did have was sorted with one very quick phone call and was explained very easily.
From the design to the installation and down to the price was absolutely brilliant. Very well recommended.
Thank you for leaving a 5 star review, Gary.
I'm so pleased that your experience with us has been positive from start to finish, and it's great to hear that any issues you encountered could be easily resolved.
I hope your new kitchen provides lots of lovely memories!
Anastasia
Thank you for leaving a fantastic review, Sam - your 5 star feedback is so appreciated!
Anastasia
From the business
Wren manufactures quality, made-to-order kitchens. Every kitchen we design and build is based on a simple promise - something for everyone, whatever your budget. Get started using our online kitchen planner, or talk to our kitchen designers, who can design your new kitchen in one of our 108 showrooms across the UK.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for leaving a wonderful review, Laura - your fantastic feedback is so appreciated!
Anastasia