WowAfricanReviews 67

I only put one star because I can't review with negative numbers. I purchased a "custom" wig from this company and received a matted mess. The wig I purchased was a wave pattern I received a too small wig that had a kinky curl pattern. I have tried for over a month to get a refund and got nothing. This company is a scam and I'm sure any positive reviews are fake. When I complained about the state
Of the wig she told me to wash it which I knew would not fix it. This company also had me send the wig back only for her to say she received no tracking and I'm unable to get my refund. I will be filing a complaint with any and everyone I can until this company is shut down!

I needed a wig for my birthday and decided to buy a wig from Wow African after watching their reviews on YouTube. What upset me is some of these YouTube gurus get better wigs than they send to the actual paying customers.

The Wow African wigs are good quality up until you wash them. I think they put something in them to make them appear silky and soft. After washing my wig it started to show its ugliness! Lesson learnt I started buying wigs from different companies and washing them too and realised a lot of these chinese vendors are putting something in the hair to make them appear silky. I ended up trying that moramode UK and first thing I did was wash the wig and it was still soft and shiny but thought let me wait 3 weeks so it can show itself but no it held up very well. I am happy with her wigs and at least I know if I buy one it will last. As I've had this one for 6 months.

I bought the TWL03 wig, love it soooo much! The plucked hairline was amazing and the hair is beautiful! Shipping is very fast! Buy it on Monday and get it on Thursday! Will be buying again!

I ordered a full lace curly wig, it did come on time, but the carrier put it on top of my back porch table (and I live in a townhouse where there all evil people) so someone stole my hair. I called the delivery service, and they confirmed delivery, and when I spoke with Wow African they basically just didn't care. I asked for a replacement, I didn't even want the money back, but they wouldn't refund or send a replacement. I wasted $287 and some change with this rip off company, and will never order from them again.

Im Very unhappy with this company. I ordered the hair on 25 may. I knew that i had to wait 15 days extra because of the color i choose. So first the seller mailed me that it Will be done on 20 of june. I thought that almost takes 30 days instead of 15, but i waited patiently. Then i heared nothing so i went asking when the hair wil be shipped. The seller told me to wait a week. I waited now 27 june still not ready. I have to wait another week now 2day (6 weeks later) the seller mailed me its done but instead of 22 inch (which i ordered the hair is processed in 21 inch of this is a probleem to me) after waiting so long and hear stuff like this i made the disccision to be done with wowafrican what a terrible factory is this.

I ordered my wig in the beginning of April (it has now been a month and a half.) When I was ordering the wig it did say 30 days for customizing but at this point it's just been way too long. I emailed them and they said it would be ready on June 6. Thats nearly two complete months to make a wig? Really? That doesn't even include shipping times. I wanted to wear the wig for a family event and its not going to be ready in time because this company is so slow

I ordered 360 FRONTAL WIG 180% DENSITY CURLY BRAZILIAN VIRGIN HAIR [TLW06] and from the jump the ends of the hair lost its curls. The straight hair might be nice from this company, but to pay $273 for a curly hair wig and the curls started to get loose and straggly from the day 1. Also, I ordered 18inch hair and the bag said 16 inches. It took way too long to arrive, especially knowing that the entire wig wasn't hand made. Come on man! I will NEVER order hair from this company again.

Starting from the moment i ordered the hair i wanted, which i saw my girl Kennedy from youtube rockinnnn, i watched her video to slay my hair sense i am a beginner to false hair... anywho confirmation and processing seem to be very fast, within a blink of an eye. I received my hair about two days after ordering it. Packaging of the hair was decent looking and well intact. Inside the box came the hair inside a satin bag, wig caps, also a brochure on how to properly take care of your hair. What i LOVE about the wig is the total natural look it gives me sense i am new to this. Also the best part is the non shedding ive had installed for about a week and half. Everything was as expected. I even thought the 16 in would look short but it was perfect for me. Tear. I will be ordering again from Wowafrican, - aka naniunknown ( youtube)

I purchased a 10 inch bob in the color 1. WHen I receive the wig I loved it, I cut the lace plopped it on my head with a hat on and it was lovely, no shedding or tangles... I decided to stop being lazy and actually customize the wig. This is where the problems began. I went to bleach the knots & nothing happened. So I tried again and again for a total of 3 separate bleachings for 30 minutes each. I started researching the issue and found that the hair must've been dyed with FABRIC dye. So I had to use fabric remover to bleach my knots which worked wonderfully except the hair became a bit rough and now falls out aggressively when I run my fingers through it. I wish they wouldn't have used fabric dye and these issues could've been avoided.

Still awaiting TWO custom wigs that I ordered at the beginning of September! Several emails back and forth, then I stupidly ordered another, in their sale - which they said they had in stock (needed a wig desperately!). They are now saying I cannot have it as I have had to open a claim through Paypal for the other wigs!
They are trying to blackmail me by saying unless I close the claim theyll be keeping my money!
PLEASE DO NOT BUY FROM THESE PEOPKE! Nothing but fraudsters!

This wig website is rubbish i paid £200 to not get anything. I have been waiting and emailing them no reply they completely ignored me. It has been a month now but i will get my money back from my bank because that is basically a online fraud website.

WOWAFRICAN WIGS ARE NOT AT ALL AS DESCRIBED AND GOOD LUCK TRYING TO RETURN THIS PIECE OF GARBAGE BACK TO THEM, YOULL END UP PAYING $25 TO $50 OUT OF YOUR OWN POCKET TO SHIP TO CHINA ONLY FOR THEM TO CLAIM THEY NEVER RECEIVED IT, JUST SO THEY CAN SCAM YOU OUT OF HUNDREDS OF DOLLARS. I WISH I SAW ALL THESE REVIEWS BEFORE BUYING. PLEASE, PLEASE, PLEASE, SAVE YOURSELF THE HEADACHE AND STAY AWAY! ITLL BE THE WORST MISTAKE EVER! YOUVE BEE WARNED.

Its when things go wrong that you can judge the serious of a website.

I have ordered for the first time end of July and I will order again for sure. I bought two wigs that were in sale on the 22nd of July and the wigs were delivered on the 26th by Fedex (I live in france). I was scared to have to pay costums taxes but as they wrote the content as a 20$ item so I had no extra cost upon delivery which I was pleased about. The wigs are both very good quality and looks real but unfortunately one of them was not the one I have ordered.

I emailed the custumer service and in less than a half day I had a reply from a certain Oliver (so quick). He apologized, asked me to send me pictures of the wig and made a little investigation on their side to understand what happend. It appeared that they sent the right wig (references) but when they upload the picture of the wig on the website, they put the wrong picture by mistake (s*** happens). He proposed me to keep the wig with a discount of 20% on my next order or to send back the wig with a full refund which I chosed. As soon as they received the wig Oliver emailed telling me that they received the wig the same morning and informed me that the refund will be arranged the same day. He emailed me again couple of hours before later telling me that the payment was done and at the same time I received an email from paypal to inform me that Wowafrican had refunded me. All the way though I spoke to only one person, Oliver and he was absolutely understanding, helpful, nice and efficient.

I'm surprise to see the others comments because my experience with them was the completely the opposite and I can only recommend it. Really happy with the wig I kept and with the outcome of the situation.

Placed an order on August 7th. It is August 29th and still no wig. I have had to endure some of the most unprofessional and unsatisfactory email correspondences. After finally being sent a Fed Ex confirmation # today after 3 emails said my order had already been processed, i was sent a photo of a wig that looks like I could have bought it for $19.99 at a Halloween shop. I spent over $200 and I was offered a wig grip as a consolation. I am in disbelief that this has occurred. I have reported this business and await a refund. Below is the wig I ordered at 16 inches and then the pathetic photo they are sending out at 12 inches. The density IS SUPPOSED TO be the same so there should not be such a drastic difference.