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Worthy

4.3

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Worthy Reviews Summary

Worthy has a rating of 4.3 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Worthy most frequently mention entire process, great experience and customer service. Worthy ranks 4th among Diamond sites.

service
79
value
73
shipping
74
returns
28
quality
60

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Hala T.
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Watch selling
March 4, 2021

It was great to work with Abbey to sell my watch. Abbey was very sweet and professional and was a real help

Date of experience: March 3, 2021
Indiana
1 review
1 helpful vote
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Abbey at Worthy walked me through the process and answered all my questions. It took about two weeks from start to finish to sell my old engagement ring, and I wound up getting $600 more than a local jeweler said I would. It was great to know I could always end the process for free, and there was no risk. I would recommend Worthy to anyone!

Date of experience: March 3, 2021
Worthy T. — Worthy Rep
over a year old

Hi Jennifer,

We completely understand how intimidating selling your jewelry can seem at first and we appreciate having had the opportunity to walk you through it. We're very focused on helping you get the most for your pieces and it's even more exciting when the outcome exceeds your expectations! Congratulations again on your recent auction!

The Worthy Team

Virginia
1 review
0 helpful votes
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They got it done!
March 4, 2021

Ornella was terrific and this company held my hand every step of the way! Very Professional and I held out and received what an wanted! I highly recommend!

Date of experience: March 3, 2021
Worthy T. — Worthy Rep
over a year old

Hi Deanne,

This is exactly what we strive to do! Congrats again on the sale of your jewelry. Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Texas
1 review
0 helpful votes
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Great service
March 4, 2021

I was pleasantly surprised at how easy and stress free my experience was with worthy! Abbey was very helpful and explained each step along the way. I was skeptical with the process of sending in my wedding set through the mail, but was happy with how professional the process went. I would definitely refer a friend or family member to use them!

Date of experience: March 3, 2021
Worthy T. — Worthy Rep
over a year old

Hi Tiffanie,

We're glad we could help simplify the process of selling your jewelry, especially during this hectic time! Definitely tell your friends and family about us, we'll be more than happy to help them with this easy and safe process as well!

The Worthy Team

New York
1 review
0 helpful votes
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Abby wwas a great help in selling a womens old Rolex watch. Very helpfull during the whole
Process Thank you

Date of experience: March 3, 2021
Worthy T. — Worthy Rep
over a year old

Hi Ruth,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Virginia
1 review
0 helpful votes
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Great experience
March 4, 2021

I wanted to thank Abbey for all her assistance during the process. She responded to text in a timely matter and explained every step..

Date of experience: March 3, 2021
Worthy T. — Worthy Rep
over a year old

Hi D.,

Thank you for taking the time to share about your experience with Abbey! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Illinois
1 review
0 helpful votes
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Thank you
March 4, 2021

Thank you Abbey for all your help getting my ring sold. It was very easy and painless. I was kept in the loop the whole time.

Date of experience: March 3, 2021
Worthy T. — Worthy Rep
over a year old

Hi Dena,

Your feedback means so much to us and we're so glad we were able to help you sell your ring. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

Wisconsin
1 review
0 helpful votes
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So easy to use!
March 3, 2021

I've used Worthy a few times now and am so impressed with the ease of the transaction! Everyone at Worthy has been so great to workout and the whole process has been very seamless! Definitely a great option for getting rid of old jewelry you don't plan to wear again!

Date of experience: March 2, 2021
Worthy T. — Worthy Rep
over a year old

Hi Mindy,

We're glad we could help simplify the process of selling your jewelry, especially during this hectic time! Definitely tell your friends and family about us, we'll be more than happy to help them with this easy and safe process as well!

The Worthy Team

New York
1 review
2 helpful votes
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Excellent!
March 1, 2021

This is my second time using Worthy, and again, they were spectacular! I submitted two pieces, and each were handled by separate associates. This just shows how dedicated Worthy is in getting you the best price, by having the focus on one item at a time. Both Kendall and Ornella were fantastic to work with. Incredibly professional, they made the process seamless from start to finish. I highly recommend both of them to take care of you and your valuables! They will make you very happy you trusted Worthy!

Date of experience: February 27, 2021
Worthy T. — Worthy Rep
over a year old

Hi Marie,

Thank you for taking the time to share about your experience with Kendall and Ornella! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Pennsylvania
1 review
2 helpful votes
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Hassel Free
February 26, 2021

I sold my old wedding band set and Kendall VanAmburg assisted me from beginning to end. Actually even after end! Kendall updated me via email every step of the way! And once my set sold he continued to follow up to ensure that I received my funds! All I had to do was fill out some questions and ship my item and then start planning what fun vacation I'm going to use my funds on! Hassel free, worry free!
If I need to sell anything in the future I will be working with Worthy and reaching out to Kendall directly for assistance! Thank you Kendall!

Date of experience: February 25, 2021
Worthy T. — Worthy Rep
over a year old

Hi Caroline,

This is exactly what we strive to do! Congrats again on the sale of your wedding band. Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

California
1 review
0 helpful votes
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Good service
February 22, 2021

Professional. Process went smoothly. Easy to use. Ornella and the staff were helpful. Would recommend to others.

Date of experience: February 21, 2021
Worthy T. — Worthy Rep
over a year old

Hi Thomas,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Texas
1 review
0 helpful votes
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Excellent service!
February 21, 2021

Excellent service. I was a little nervous about sending my rings and not getting them back. Their service was excellent. I got information every step of the way. Their representatives answered me right away when I had questions. Will use worthy again. Will definitely refer my friends!

Date of experience: February 19, 2021
Worthy T. — Worthy Rep
over a year old

Hi Rebecca,

We completely understand how intimidating selling your jewelry can seem at first and we appreciate having had the opportunity to walk you through it. Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Texas
1 review
0 helpful votes
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Excellent...
February 21, 2021

Thanks to the team at worthy for selling my piece. Abby at Worthy made was very helpful and gave me updates along the way. I got more than I would have selling it on my own. Thanks again Abby.

Date of experience: February 19, 2021
Worthy T. — Worthy Rep
over a year old

Hi Dennis,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

New Hampshire
1 review
1 helpful vote
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Trust Worthy
February 20, 2021

I chose Worthy to sell my jewelry and Abbey did a great job helping me. She showcased my pieces perfectly. It was fun to watch the auction. Abbey was with me every step of the way, from shipping, auctioning, to payment. I got a very good price and I highly recommend Worthy. The best!

Date of experience: February 18, 2021
Worthy T. — Worthy Rep
over a year old

Hi Carol,

Thank you for taking the time to share about your experience with Abbey! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Florida
1 review
2 helpful votes
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Great experience
February 16, 2021

I trusted worthy to sell my engagement ring after reviewing several sites and exploring local options. The process was smooth, seem less and painless.
I would absolutely use them again in the future.

Date of experience: February 14, 2021
Worthy T. — Worthy Rep
over a year old

Hi Jon,

We're glad we could help simplify the process of selling your jewelry, especially during this hectic time! Definitely tell your friends and family about us, we'll be more than happy to help them with this easy and safe process as well!

The Worthy Team

New Jersey
1 review
0 helpful votes
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Thank you!
January 24, 2021

From the initial phone call with Rachel to the final auction and sale, our experience with Worthy was successful and so stress free! Your professionalism and efficiency made this a rewarding experience.

Date of experience: January 23, 2021
Worthy T. — Worthy Rep
over a year old

Hi Tracy,

This is exactly what we strive to do! Congrats again on the sale of your jewelry. Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Texas
1 review
1 helpful vote
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Easiest Sell Ever
January 6, 2021

I have had trouble in the past getting my ring to sell, whether it be through eBay or from a pawn shop but Worthy took care of everything for me. Not only did they take professional pictures, but Abbey Merchant made the auction process incredibly smooth and worked with me directly throughout the entire process. My only complaint is that I can't leave a six-star review because of how great she was!

Date of experience: January 6, 2021
Worthy T. — Worthy Rep
over a year old

Hi Tyler,

Thank you for taking the time to share about your experience with Abbey! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Texas
1 review
0 helpful votes
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Abbey deserves a raise she's so awesome! I want her boss to know that they are lucky to have her on their team.

Date of experience: January 1, 2021
Worthy T. — Worthy Rep
over a year old

Hi Selena,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

South Carolina
1 review
16 helpful votes
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This company is beyond incompetent. I sent four rings to be auctioned. Worthy listing them all together and wanted to sell all four as a package for $3500 minus their commission. When I was called, I asked if that was for just the Engagement ring or all 4. They said they were listed all together. I immediately told them no and to send back my rings. Weeks went by with me calling for updates to see when my rings would be returned. Finally got ahold of a human that was honest. They let me know my Engagement was accidentally sold already and that they lost my wedding band. Fast forward, weeks of back & forth. Worthy wants me to claim on my insurance. Insurance says that is not possible. Replacement cost of my insured engagement ring was $11,500 & $1,600 for my Wedding Band. Worthy has offered me $2,870 for my engagement ring they sold without my permission & $800 for my wedding band they lost. My replacement costs that have been insured for years equal $13,100, They want to give me $3670. 00. This story has only begun as I have reached out to insurance & attorneys. Lindsay at Worthy was asked to have a manager contact me on 11/17/20, as I am done with her attitude and disrespect for my valuables. It has been crickets!

Date of experience: November 20, 2020
Worthy T. — Worthy Rep
over a year old

Hi Beth,

We sincerely apologize for the experience you've had with our company. Members of our team have been in touch to clear up any previous misunderstandings and discuss how to best address these concerns with you. In light of your experience, we have offered to close your auction at your reserve amount of $3,500. You established the value for your ring when you originally set your reserve at this amount. You have since requested the amount of $11,500, for your ring based on your coverage through your homeowner's insurance policy. While this is not an amount we are able to honor, we're still very focused on coming to a resolution with you. We'll continue to communicate with you or other appropriate parties directly.

Thank you,

The Worthy Team

New Jersey
1 review
1 helpful vote
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Straightforward process
November 11, 2020

Jane and Kendall explained the process and held my hand throughout each step. I didn't feel pressured in any way. I felt like this was a fresh way to sell jewelry. Would suggest researching them if you are looking for a straightforward way to sell.

Date of experience: November 9, 2020
Worthy T. — Worthy Rep
over a year old

Hi Todd,

Thanks for taking a moment to share your experience and congratulations once again on your successful auction! We're glad you decided to give us a try and we look forward to working with you again should the opportunity arise.

The Worthy Team

From the business

Selling an old engagement ring in 5 easy steps: https://www.worthy.com/sell-jewelry

Using Worthy's online auction platform you can get more for your jewelry without leaving your home:
1. Free Estimation-Tell us about your ring and provide an image, we’ll help you gauge its resale value

2. Insured Shipping- We’ll make sure your valuable arrives at our headquarters safely, with insurance coverage of 150% of its estimated resale value

3. Complimentary Grading-One of our esteemed grading partners will verify and describe your valuable with highly detailed, accurate descriptions

4. Professional Photos - Our in-house photographer will take HD 360 degree photos of your valuable, showing off every impressive detail

5. Personal Auction-Using the professional photos and grading, verified buyers from around the world are invited to compete for your ring. Just approve the highest bid, and the money is yours.


worthy.com
Founded in 2014
New York, NY