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Worthy

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Worthy Reviews Summary

Worthy has a rating of 3.8 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Worthy most frequently mention entire process, great experience and customer service. Worthy ranks 4th among Diamond sites.

service
79
value
73
shipping
74
returns
28
quality
60

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Five star service
October 6, 2022

I was very pleased with the entire process. Excellent from start to finish!

Date of experience: October 6, 2022
Worthy T. — Worthy Rep
over a year old

Hi Riley,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Texas
1 review
0 helpful votes
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Great Experience
October 6, 2022

I spoke to an adviser and he explained the process which was pretty seamless. I wish I could have gotten a little more for the rings, but in the end, I have more money in my pocket versus the rings just sitting in a jewelry box. The funds will be used towards much needed new home gym equipment. I'm excited!

Date of experience: October 6, 2022
Worthy T. — Worthy Rep
over a year old

Hey Linda,

Your feedback means so much to us and we're so glad we were able to help you sell your [item]. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

New Jersey
1 review
0 helpful votes
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Simple & amazing experience!
October 6, 2022

My experience with Worthly was explained and communicated through your the whole process. I got a great value for my ring and it was deposited into my account within days.

Date of experience: October 6, 2022
Worthy T. — Worthy Rep
over a year old

Hey there,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Minnesota
1 review
0 helpful votes
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Fantastic. Service
October 3, 2022

Everything went smoothly. The only thing is it took longer than expected. About 5 weeks.

Date of experience: October 3, 2022
Worthy T. — Worthy Rep
over a year old

Hey Vickie,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Virginia
1 review
0 helpful votes
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Great service
October 2, 2022

The whole process was easy and the company has great communication during each step!

Date of experience: October 2, 2022
Worthy T. — Worthy Rep
over a year old

Hi Shana,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Florida
1 review
0 helpful votes
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Worthy was worth it
October 2, 2022

Prompt, courteous and effective. Great experience.

Date of experience: October 2, 2022
Worthy T. — Worthy Rep
over a year old

Hi Nora,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Hawaii
1 review
0 helpful votes
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Interesting Concept for Working People
September 26, 2022

Worthy ads were starting to pop up on my feeds everywhere. I did have pieces of jewelry that I wanted to sell and had a reserve in my mind. After checking with local jewelers and not happy with the results, I decided to give Worthy a try. For being a busy working woman, I didn't have the time or energy to watch and hassle for the money that I wanted for my pieces. So having Worthy do the leg work for me was nice. I wouldn't say the turn around was quick and easy because coming from Hawaii, nothing is quick and easy. The whole process took time but not as bad I would say. I will use Worthy again but not have such high expectations in turn around. I did sell my piece for what I would have been satisfied with so I am glad Worthy came through on that part.

Date of experience: September 25, 2022
Worthy T. — Worthy Rep
over a year old

Hey Roseann,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Texas
1 review
0 helpful votes
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Pretty decent experience
September 25, 2022

I don't think I got the amount that I wanted & thought that the ring was worth. But- it was better than local pawn shops or selling online.
Overall it took about a month & they kept me informed but I did have to ask multiple times for status.

Date of experience: September 25, 2022
Worthy T. — Worthy Rep
over a year old

Hi there,

Thank you for sharing your experience! We completely understand it can be very disappointing to learn about the difference between retail and resale values.

Our primary goal is to help you get the most for your jewelry so thank you for allowing us the opportunity to partner with you. Should you need any assistance selling any of your other pieces, please do not hesitate to let us know. We'd be happy to work with you again!

The Worthy Team

New Jersey
1 review
1 helpful vote
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Worthy stayed in touch with me every step of the way in helping me sell my bridal set.
I highly recommend this company for any quality jewelry you need to sell.

Date of experience: September 23, 2022
Worthy T. — Worthy Rep
over a year old

Hey Donna,

Your feedback means so much to us and we're so glad we were able to help you sell your bridal set. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

California
1 review
0 helpful votes
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A good option for selling
September 23, 2022

Worthy offers a seamless process for selling your used jewelry. They communicate every step of the way and keep the process moving. They provide a one stop shop for selling, which leads to them taking a hefty cut of the proceeds. I ended up with less than 1/4 of the appraised value and less than 1/2 retail price. But I likely got more than a pawn shop or private sale with less hassle so if you just want to get rid of it and put a chunk of change in your bank account, this is a great option.

Date of experience: September 23, 2022
Worthy T. — Worthy Rep
over a year old

Hey Carolyn,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Georgia
1 review
0 helpful votes
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Great
September 19, 2022

Easy and very quick process. They did everything they said every step of the way.

Date of experience: September 19, 2022
Worthy T. — Worthy Rep
over a year old

Hi Renee,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Ohio
1 review
0 helpful votes
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Sale of diamond bracelet
September 19, 2022

Speedy process to complete the sale. Excellent support by Abbey along each step of the process. Pleasant experience.

Date of experience: September 19, 2022
Worthy T. — Worthy Rep
over a year old

Hi Nancy,

Thank you for taking the time to share your experience with Abbey! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Ohio
1 review
0 helpful votes
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Great experience
September 19, 2022

This was a very smooth transaction and the service was excellent! Highly recommended!

Date of experience: September 19, 2022
Worthy T. — Worthy Rep
over a year old

Hi Wesley,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Massachusetts
1 review
0 helpful votes
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Terrific!
September 18, 2022

I am more than pleasantly surprised with the ease of the entire process, constant communication, and fabulous outcome.

Date of experience: September 18, 2022
Worthy T. — Worthy Rep
over a year old

Hi Karen,

Thanks for taking a moment to share your feedback. We appreciate having had the opportunity to work with you!

The Worthy Team

Utah
1 review
0 helpful votes
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Excellent experience
September 17, 2022

I sold my ring for much more than I thought I could. Kendall, my service representative, kept me updated on the entire process. I am delighted with the process, the provider service, and would not hesitate to use Worthy I the future.

Date of experience: September 16, 2022
Worthy T. — Worthy Rep
over a year old

Hi Denise,

Thank you for taking the time to share your experience with Kendall! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Tennessee
1 review
1 helpful vote
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Great experience
September 17, 2022

Like a lot of people I was skeptical and a little nervous about sending precious items off through the mail and to a company that I hadn't worked with before. I can say though that my entire experience from item drop off at the convenient FedEx location to the funds from the sale hitting my bank account was smooth and quick. Abbey my Worthy rep was very kind in answering all my questions and keeping me informed via email and text every step of the way. I was so pleased with my first experience that I actually immediately shipped another more valuable item for Worthy to sale for me. Worthy is fair, honest, and I'm able to get a higher price for my items using them over the many other options.

Date of experience: September 16, 2022
Worthy T. — Worthy Rep
over a year old

Hi Melissa,

Thanks for taking a moment to share your experience and congratulations once again on your successful auction! We completely understand how intimidating selling your jewelry can seem at first and we're glad you decided to give us a try. We look forward to working with you again should another opportunity arise!

The Worthy Team

District of Columbia
1 review
0 helpful votes
Follow LaToya A.
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I had a great experience with selling my diamond with Worthy. I would definitely recommend their services to a friend.

Date of experience: August 22, 2022
Worthy T. — Worthy Rep
over a year old

Hey LaToya,

Your feedback means so much to us and we're so glad we were able to help you sell your diamond. Don't hesitate to reach out should you need help selling any of your other jewelry down the road!

The Worthy Team

Indiana
1 review
0 helpful votes
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"Thanks but no thanks"
September 8, 2022

I sent them my great grandmother's supposed diamond wedding ring. I knew nothing about the ring. It looked to be at least a carat supposed diamond. A friend who has bought diamond rings in the past said if it is REAL, it could be worth $4,000-$5,000. So I gave them a shot.
I quickly got a response that they were sorry, the ring would not be in demand at their auction, so they were returning it.
That is fine. But I had no reason why, and I asked if they can at least tell me if the ring was too old or even REAL. You never know. Great-gramps could have gotten her a cubic zirconia. I would have least liked to have known why it was not even auction-worthy. So I would have to give the process 2-stars for being 'incomplete' in my estimate.
** UPDATE **
Shortly after posting this review, a representative from Worthy contacted me and did confirm that the diamond I sent in was NOT authentic. They apologized I was not told immediately. Thus everything on their end was done appropriately and professionally.

Date of experience: August 9, 2022
Worthy T. — Worthy Rep
over a year old

Hi Chester,

We greatly appreciate having the opportunity to quickly clear up the concerns surrounding your submission! Although we weren't able to partner with you on the sale of your great-grandmother's ring, please do not hesitate to contact us should you need any future assistance. We look forward to any opportunity to work with you in the future should the opportunity arise.

Thanks,

Worthy Team

Oklahoma
2 reviews
0 helpful votes
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Wedding Ring
July 29, 2022

I do feel like the process took a long time to get to auction but I had constant communication from Worthy and they worked with me when I wanted a higher price. Abbey was great to talk too!

Date of experience: July 29, 2022
Worthy T. — Worthy Rep
over a year old

Hi there!

Thank you for taking the time to share your experience with Abbey! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

California
1 review
9 helpful votes
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Followed the steps, ring sold, received an email saying money is in my PayPal account. NOTHING.
Checking every day, massage saying they are having a problem check back later… It has now been 4 weeks. I have left messages and have tried to contact anyone, still nothing. Dissatisfied and disappointed

Worthy attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2022
Worthy T. — Worthy Rep
over a year old

Hi Kelle,

We’d like the opportunity to address any concerns you may have however we are unable to locate an account for you based on the limited information available. A member of our leadership team has sent you a private message asking for your contact information in an effort to reach out to you directly.

We're sincerely sorry for any issues you have experienced accessing your funds however we'll need to review this further with you to confirm if this is an issue that needs to be resolved by PayPal. We look forward to hearing from you soon.

Thank you,

The Worthy Team

From the business

Selling an old engagement ring in 5 easy steps: https://www.worthy.com/sell-jewelry

Using Worthy's online auction platform you can get more for your jewelry without leaving your home:
1. Free Estimation-Tell us about your ring and provide an image, we’ll help you gauge its resale value

2. Insured Shipping- We’ll make sure your valuable arrives at our headquarters safely, with insurance coverage of 150% of its estimated resale value

3. Complimentary Grading-One of our esteemed grading partners will verify and describe your valuable with highly detailed, accurate descriptions

4. Professional Photos - Our in-house photographer will take HD 360 degree photos of your valuable, showing off every impressive detail

5. Personal Auction-Using the professional photos and grading, verified buyers from around the world are invited to compete for your ring. Just approve the highest bid, and the money is yours.


worthy.com
Founded in 2014
New York, NY