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WorldSIM

2.8

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WorldSIM Reviews Summary

The company's reputation presents a mixed landscape. On the positive side, many customers appreciate the product's utility for international travel, highlighting its effectiveness and cost-saving potential compared to local SIM cards. Customer service experiences vary significantly; while some users commend specific agents for their helpfulness, a substantial number express frustration over unresponsive support and unresolved issues. Common complaints include service reliability, unexpected fees, and difficulties in obtaining refunds. Overall, the company appears to have a dedicated user base that values its offerings, but significant improvements in customer service and transparency are essential to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
50
value
49
shipping
38
returns
27
quality
48

We monitor reviews for authenticity

South Africa
1 review
0 helpful votes
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Awesome assistance
December 1, 2018

Received awesome service from Daniel and Stuart. They were very quick to solve
The issues I had connecting.

Date of experience: November 30, 2018
India
1 review
0 helpful votes
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Good experience
November 30, 2018

Quick and simple assistance to all questions I had, thank you Nancy. Clearly understood what my questions were.

Date of experience: November 30, 2018
NL
1 review
0 helpful votes
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Great Service
November 30, 2018

Rose Williams is of excellent help very kind very good customer service. Helpfull with adding my free credit and other questions i had.

Date of experience: November 29, 2018
GB
1 review
0 helpful votes
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NANCY responded to all my questions in full and was very helpful in
Setting up a data bundle for my upcoming trip. Is the first time that I
Use Worldsim and so far it seems very easy. Thanks so much! Really lovely and easy.

Date of experience: November 27, 2018
Pakistan
1 review
0 helpful votes
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Nancy is very helpful the best she helped me very kind very good customer service she helped me with everything very nice lady and good help

Date of experience: November 27, 2018
NL
1 review
0 helpful votes
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There is not service at all. Even thought that you see on the website that the SMS has been delivered, it never arrive to the phone. All receiving phone calls are failed. See attached.

Date of experience: November 26, 2018
GB
1 review
0 helpful votes
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Duet sim card
November 26, 2018

Today helped by Nancy via useful u tube video to set up link to my phone. Very efficient. Now working perfectly.

Date of experience: November 26, 2018
Nigeria
1 review
0 helpful votes
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Awesome customer service
November 26, 2018

Am impress with quality service from Ethan and would look forward to him for other issues in the future. Keep it up guys!

Date of experience: November 25, 2018
Portugal
1 review
0 helpful votes
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I will definitely recommend World SIM. Thanks Nancy. I topup my sim today with 25 euro. And am using worldsim from 2 years. No problem ever i found

Date of experience: November 24, 2018
France
2 reviews
0 helpful votes
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Great quick relevant excellent service from Daniel. I got a discount in addition to fast question / answer session with Daniel

Date of experience: November 24, 2018
GB
1 review
0 helpful votes
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Well satisfied
November 23, 2018

I managed to get a great discount on the top up of my number thanks to Daniel.

I will definitely recommend World SIM.

Date of experience: November 23, 2018
Gabon
1 review
0 helpful votes
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WorldSim
November 23, 2018

Cette sim marche dans tous les pays où je suis allé très bon moyen de rester connecté et d'avoir un numéro fixe à traverien le monde. Merci WorldSIM!

Date of experience: November 23, 2018
Bangladesh
1 review
0 helpful votes
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I am very happy & satisfied with the service provided by Mr. DANIEL. I've placed a new order. He convinced and made me clearly. He is such a nice officer. I thank him & I also thank to Worldsim team for their best Services.

Best wishes,
MD ABUL BASHAR

Date of experience: November 22, 2018
Nigeria
1 review
0 helpful votes
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Well satisfied with NANCY
November 22, 2018

Well satisfied with NANCY and the way she handled my complaint. She was so patient to attend to me very well and answered all my question correctly

Date of experience: November 22, 2018
GB
1 review
0 helpful votes
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Daniel was extremely helpful. I was looking for options for an upcoming trip across a few countries and WorldSIM seemed like a good option.

After a very useful online chat with Daniel he clarified that they can be used in smart watches and if purchased under the same name i can keep all family numbers in one account - which is much more convenient to top up and manage.

Thanks for your help

Scott

Date of experience: November 22, 2018
California
1 review
0 helpful votes
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Perfect!
November 22, 2018

Thanks NANCY for help! My problem was solved with a perfect professionalism! Very nice to talk with experienced consultants!

Date of experience: November 22, 2018
RU
1 review
0 helpful votes
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Best of them all
November 22, 2018

I have had worldsim for over two years now and I love it! What is more, the staff are very helpful especially Nancy!

Date of experience: November 21, 2018
Norway
1 review
0 helpful votes
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Thank you Daniel for your excellent help online, kind suggestions and offer for follow-up. Will definitely recommend you for future customers!

Date of experience: November 21, 2018
Luxembourg
1 review
0 helpful votes
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Best international simard
November 22, 2018

Simcard works everywhere, easy to pop up and set, and they have good support service (ive talked with Nancy who helped me fast and solve my problme)

Date of experience: November 21, 2018
Bangladesh
1 review
0 helpful votes
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Great Experience while order live chat agent rose also help me a lot. I really appreciate his time and effort for the quality service.

Date of experience: November 21, 2018

From the business

WorldSIM is the world's most connected network saving you up to 95% on your international roaming charges. We specialise in unique travel gadgets and roaming solutions so you can keep in touch with family, friends and business contacts when you travel.