On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
WorldSIM Reviews Summary
The company's reputation presents a mixed landscape. On the positive side, many customers appreciate the product's utility for international travel, highlighting its effectiveness and cost-saving potential compared to local SIM cards. Customer service experiences vary significantly; while some users commend specific agents for their helpfulness, a substantial number express frustration over unresponsive support and unresolved issues. Common complaints include service reliability, unexpected fees, and difficulties in obtaining refunds. Overall, the company appears to have a dedicated user base that values its offerings, but significant improvements in customer service and transparency are essential to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I had been using some other networks in different times and for any specific region, I had to switch into a different network. WorldSIM, I found very helpful in this regard. While I got an incoming call in Mastanahua, remote area in Peru, I was very delighted. They really occupy a strong network.
I roamed with WorldSIM one year ago and 3 months back I paid a short trip in South Africa. I felt delighted as my credit was not expired and it put a great favor upon me as it was likely a savior landing in South Africa. Then, called their CS and enabled auto top up and throughout the trip had a struggle free time.
Whenever it's time to head off for roaming, for data solution, nothing is sweeter to me as WorldSIM's Pocket Wifi. Very quick to respond, and little in size to make a convenient journey. Getting some happy memories with Worldsim in travel.
Sometime it takes an hour for to access over internet while roaming outside. And, in every hotel, I could not find a Wifi zone. But, I saw a lady was using a Trifi and the speed was really good. I ordered online and got one, too, for me. And, at times I share my data connection with other people. I love mostly the Trifi because I can charge my phone and it has a data bank.
It's really embarrassing for me to notify about different local numbers to my clients and it's not the way I want to things in my life happen. So, I looked for an one unique number solution and heard that WorldSIM is one of the biggest International roaming SIM card provider, so I switched to them. And, that brought me to a lot. I never heard from my clients that I am out of reach. And, I need no more than this.
I benefited a lot from worldsim SIM card. But while roaming I need a better way to access internet. Searching a lot, I finally purchased a wifi modem from the same network provider. I am really in ease using the pocket wifi. Sharing data is much easy and hotspot gives a lot of relaxation. I am happy using the pocket wifi till now.
Formerly I bought an internet modem from an international network provider. I was attracted seeing their data tariff but damn of me! They have a quite lot hidden charges for some lame reasons and ultimately the charge sums up to high. Immediately I purchased another modem of WorldSIM from a flight. As they do not emphasis any hidden charge, it reduced my data roaming charges and let me save a lot.
I, along with some other friends were to visit Georgia. Before heading off we wanted a device to use data there and with a low cost. We bought a pocket WiFi from WorldSIM that was able to connect 10 devices in the same time. When, we reached there, it was dead night. We wanted to put a safe check in in our Facebook wall. But we failed from some attempt and we hesitated to call the customer service in that period. With utter surprise, they were available and provided us with a continued support. And, finally we could connect to the internet.
Happy surfing
Thanks to the WorldSIM!
I had got immense charge back up for my cellphones on my trip using the Trifi. I was happy with the device and connecting to Wifi using the data SIM card was just easy. Happy that I had owned this device.
In search of different roaming products, WorldSIM is different in particular. It comes with different SIM card type to match your cellphone also has amazing rates for their travel SIM cards. I am getting one after I had read their comments and user experiences!
Received a free complimentary roaming SIM card from WorldSIM upon ordering a roaming sim from them. Now I can give the other SIM card to one of my friend who is traveling. Good promotion from WorldSIM. The SIM card which I purchased just fitted fine in my Iphone 5 as I ordered for a Nano SIM card, and it got reception straight away when I landed in Spain and South Africa as my trip was in these two countries.
Had ordered the SIM card from the website, received the SIM card before the promised time! I am happy to receive it quick as I had asked the CS to rush for the delivery as I was traveling. One amazing thing is that it worked with a few minutes of inserting! Great option!
The worldsim website has many offers throughout the year. They have different kinds of promotions going on in their website related to their products. Also currently they are providing free credits for recharge too. Their Facebook page is also as exciting as it is. Apart from their own promotions, they detail more about holidays, vacation pictures and amazing contests. Being a part of one of their contests, I won the Pocket Wifi. Great page!
I didn't trust using roaming sims for traveling. As far reviews goes, all has been against using it, as it consumes more money than you put for. A senior of mine used the Worldsim card for about 6 months, and was happy about it. I thought of giving it a try. Was really concerned with the charges and billings. Turned out to be good for me. I was happy using the SIM card with getting the rates as mentioned in the website. Now heading for my second trip.
Got this SIM card on a BA flight. Came with 5 pounds credits as the starter park. Unfortunately my regular SIM card was out of credits so being unable to make calls, I had to use new WorldSIM on my phone. I must say, I had no issues using the SIM card. The starter credits were my luck with which I was able to call home without any hassle. Happy to use WorldSIM!
If you face issues using the SIM card, their support team would contact with you providing assistance to the issue you are facing, so that the calls can be made successfully. I had such instance now 4 times, and everytime I had an issue dialing out the support team would call back and inform if there is anything wrong when I am placing calls. I am enjoying their service!
Purchased this Worldsim after hearing from a friend using it in his trip and enjoyed the rates that is lower to his current provider. Ordered for myself last year in December for my vacation trip at the end of the year. I have enjoyed my trip, as receiving calls were free as they said. Was charged only $25 for outgoing calls to my home and friends and was recommending them WorldSIM. I also did a recharge online to get free credits too! Great experience for me!
I used the WorldSIM second time on my trip. Customer service was fast to answer my phone and great assistance from them. I had a great trip, thanks to WorldSIM. Saved my roaming cost to half of what it would be with my current provider. Great option to choose for traveling!
Also would like to say about their support too. Their support service is very responsive in terms of replying to queries and issues. I am happy to be their customer. You can either call the support directly or send them a ticket with your query.
From the business
WorldSIM is the world's most connected network saving you up to 95% on your international roaming charges. We specialise in unique travel gadgets and roaming solutions so you can keep in touch with family, friends and business contacts when you travel.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members