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The company's reputation presents a mixed landscape. On the positive side, many customers appreciate the product's utility for international travel, highlighting its effectiveness and cost-saving potential compared to local SIM cards. Customer service experiences vary significantly; while some users commend specific agents for their helpfulness, a substantial number express frustration over unresponsive support and unresolved issues. Common complaints include service reliability, unexpected fees, and difficulties in obtaining refunds. Overall, the company appears to have a dedicated user base that values its offerings, but significant improvements in customer service and transparency are essential to enhance overall satisfaction.
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I always prefer to carrying multifuctional gadget while I fly overseas. Found the WorldSIM trifi worked exactly the way I wanted. It connected to the internet promptly and provided me a average good speed. It seemed to me uncomparable router. Again, I could skip my old power bank and pen drive. I charged my gadgets with this device. It supported enough memory storage for all my necessity.
I used a phone previously on my roaming that caused me lots of hassle. But, with the newly purchased Orbizz phone I got the rescue. Now I do not face any call dropping. I can work for long hour of time with the battery life. Camera quality is not outstanding but seems to me quite okay for my purpose.
While I was calculating the tariffs of different network providers in Uk, WorldSIM was not in that list. I knew them as a roaming network provider. But, they had UK sim card too. When I compared the call rate, it stood apart from others. I have been using it three months now. Till today, got no issue. I am satisfied with the service and the call rates.
I have been using the worldsim Orbizz phone since march this year and still love it. The whole phone is lightweight and slim to its size. Internet is quite fast and I downloaded many games. The phone set did not slow down after downloading numbers of apps and games. What I feel yet to be improved is the camera. Apart from this, everything is very adoptable to a happy tour.
WorldSIM international roaming SIM card is our family roaming solution. So, nothing left for me to judge. Service is proven to us. For family business, gone through different destinations. With only one SIM card roamed and got no point to switch to other. Beautifully they designed all the travel features. I was not helpless thinking about my credit. As whenever the credit comes to zero, it used to be refilled automatically.
I was worried about the WorldSIM Data SIM Card that it might not work overseas. I topped up $100 to cover up whole usage of the 4 week holiday. When I tried to set up data for the first time, their customer service assisted me in a very helpful manner. Once I set up the data connection, I experienced no other problem throughout the Journey.
It's been all about three years that I use WorldSIM's roaming service. Found it the only roaming SIM card that gave me a through network connection all over with lowest rate. One month back, I was overcharged for calling Mexico. Contacted with thier support team and informed me that was because of choosing wrong network provider. However, they refunded me the difference. Very pleased with their service.
I switched on the worldSIM Trifi that I collected from KLM flight. When I landed in Australia it worked instantly! Very happy I could use internet straight away, and no need to walk around to find out free wifi zone. I checked again for the price and it was affordable. I have already recommended this device to my friends that are going to Australian soon!
On my recent trip, that I made to China was really one worth to share. On my way there, I felt like to get a roaming SIM card, I managed to purchase the WorldSIM international roaming sim card. When I landed in China, I inserted the SIM card and decided to have a try calling to my UK home. It had $10 preloaded. When I talked, the voice quality was very clear and heard the other end very sharp. Returning from China, I saved the SIM card for the next trip. As I am satisfied with this network.
I ordered a Huawei Mifi the moment it was available on Worldsim store. Performance was great as usual, branded product of Huawei, along with the WorldSIM data SIM surfing was never so seamless. Using the device only while roaming when I travel through cities and countries. It's an unlocked device so, I can switch to any other network whenever I feel necessary. I even use my Polish SIM card when I am home.
That’s an authentic power source that I purchased from the worldsim store months ago. The price of the device is not high. I purchased the product with less amount of money than the local outlets of Huawei Products. Now it’s very much possible for me to roam around the world even in the remotest cornet keeping my live and taking it to real operations. I do not get afraid when friends talk about a tour in the place where there’s no power supply. The Huawei Power Bank enables me to stay connected with the family members as I can charge my phone for couple of times with this device.
Virtual numbers of worldsim means to me a great rescue for the people crowd around me. Now I added almost all the virtual numbers that are allowed by worldsim. Interesting matter is that the same guy who used to rush on phone now want to talk about the deals for hours. This seems to me very interesting. I feel very happy when my son need not to pay that much wherever I am wander. So, family ties is actually revived with the virtual number feature.
My delighted travel history started by TriFi. With this device I started to browse internet outside of my home country. I go overseas very frequently and the extreme billing of the roaming sim really count upon me. I badly needed a solution in this regard. So, I jumped to worldsim Trifi and found it to be very much travel friendly. I think, I will never change my Trifi connectivity.
I was a looking for a dual sim phone. As I am a customer of worldsim, I often visit their website to check special offers and promotions. Then I could see there is a offer to get the Orbizz phone at a half price if I spend £50 with worldsim card. Now, I have a worldsim orbizz phone. The phone is so worth for consideration. The phone is unlocked and an unlocked phone really means to me some more freedom. Moreover, the orbizz phone is good enough for me to get entertainment on my travel.
The Travel Genie that I purchased year before is the masterpiece of travel solution. When I roam around the world as business tour it’s prior important to me to stay available over telephone. If I go to many countries, I need not a phone with tons of features but what I do care is the battery life. If charge fully my Travel Genie, I can run with the phone up to seven days. This is why I never miss to carry this phone with me.
Amongst some ten internet devices that I used, I would rank the WorldSIM USB as the most superior one. I had great time in Brazil and portugal with the worldsim connection. Surprisingly, the device takes less than 5 sec to get started. The connection is very trustworthy. 3G connection is very available with this device. For long time usage the device is a masterpiece indeed.
I needed a proper internet solution for my office. We needed internet connection to at least 5 computers. We had usb modem and it made us cost a lot because, in that case, we had to buy internet connection separately for every single device. This makes the internet cost touch sky high. When we got the Huawei Mifi, it came to us as rescuer. Great work. The device has the battery with long durability. Also, I would like to thank them for the smartest operating system and bright and big LCD screen.
Frustration perished away from the time I chose the worldsim as international network companion. Formerly, call failure for several times was quite certain. It was somewhat like a war when I tried to make any call. But things just started to change when I purchased the worldsim card. The call rate is very nice to me that I can afford very easily. Moreover, I get free incoming call in every country. Free online top up line is also a very beneficiary support I get from this company.
Though the Asian countries are very lovely and holyday friendly, I could not enjoy my first tour. Because, I had an international SIM card that was good for nothing. I could not hear the sharp voice of any international incoming call. Hardly I could connect to any site. This was really worthless side of roaming. In the next, I purchased the WorldSIM global data SIM card. That was really good. I was just regretting for that why I did not buy this in earlier time. The data SIM card had a very good network in every country and I browsed with a 3G data speed.
I got a very interesting birth day gift for this year. When I opened the box, to be honest, I was a bit frustrated seeing that was only a pen. But when I started to work with this device it came to me as surprise. The had a data storage system, I mean it can bear up to 8 GB data. Incredible.
Answer: Hello, Thank you for your query. Please note that customer service number +44 (0) 20 8819 2557 is active 24/7 and you can call this number any time. Sometimes it may take time to connect to the operator due to high call volume. In that case you can log into 24/7 chat service if you have any query or you can submit your query anytime here: https://accounts.worldsim.com/support/ticket_nc_new.aspx If your issue still persists or if you wish to report anything or if you have any suggestion you can also email to [email protected]. Kindly email us with your order number or the ticket number so that we can look into your issue asap. Thank you, WorldSIM support
Answer: To set up data, I believe you require to set the APN as mobiledata. And their return is around 2 weeks from the day you receive the product.
Answer: THey never answer and if they answer they just say we will solve your problem and they never do. Stay away from world sim card. They are cheeting. They just want you to buy the card and then no support. I have called and emailed and open case for 10 times.( i have 10mails) and their answer was " please test again and if there is a problem we are happy to assist you" thats it. No solution, no nothing. I cannot call UK numbers 0044. I have sent 10 emails, I lost money from my job because of the time tryting to connect with them and 2 weeks later, today the answer I received for my 10th email was Dear customer, Please re-test and share latest couple of examples if failed again to investigate this issue further. We will be delighted to assist you with any further queries that you may have. What do you think? It is worth giving their money to them? Definately not. Stay away and try to find other sim cards for calling. Travelsim, gocard, gosim, nowroming and others. STAY AWay people from WORLDSIM card
Answer: Dear Kaushikkumar S., Please share the ICCID number(mentioned on the back of the sim card). It should start with 89XXX and it must be 19 digits. We will share the number with you. You can join on on live chat by visiting our website: www.worldsim.com
Answer: Dear Cletus B., Please follow the link to check our network: https://www.worldsim.com/roaming-partners?___store=gb To check data bundle you can follow the link: https://www.worldsim.com/data-bundles
Answer: Dear Cletus B., Please follow the link to check our network: https://www.worldsim.com/roaming-partners?___store=gb To check data bundle you can follow the link: https://www.worldsim.com/data-bundles
Answer: Hello, You can go with our products as we have coverage in Cuba.
WorldSIM is the world's most connected network saving you up to 95% on your international roaming charges. We specialise in unique travel gadgets and roaming solutions so you can keep in touch with family, friends and business contacts when you travel.

