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These people are criminals no doubt about it. The Department of Justice among others needs to look into this company. I have emailed a friend at the FBI about this company. Very, very shady stuff. Be very careful when dealing with this horrible company.
At first they are fine but this year they are getting worst and worst. Everytime this year when i send money to my family in Philippines they always got back home for nothing cause they said the sender is question mark. What a rip off if you call there service you have to wait for 45mns. Before they will answer you. This is my last transaction for them. No to Worldremit anymore.
I sent money to someone I trust overseas $1124. 00 to be exact. I used my debit card for the transaction early in the morning. By 7:15 am I received a email saying they cant help me, then I called customer care. It took 45 minutes to reach someone and the lady was real apologetic about the situation. After a while of talking she put me on hold. Another 35 minutes and my call was dropped. She did call me back and told me she would send email or fax to my bank. I waited all day and nothing. My bank stopped my account. I got a email from WorldRemit saying they couldnt help me and shut down my account. I have no idea why. No explanation whatsoever. My bank is trying to retrieve my money now.
This type of stuff shouldnt happen to us! Why is this place still in business? Oh and my bank told me that WorldRemit had checked out my account in April. I never heard or the company until today 07/03/2018. Why was WorldRemit checking out my account in April? My bank said they will put the money into my new account but said it would be best not to spend it Incase they cant retrieve my money. I am madder than a hornet about this rip-off company. Do yourself a favor and dont use this company. You will only receive regrets for using this bogus company.
I sent money and they never transferred it. I should have sensed something was wrong when they refused to use a credit card to make the transfer. They deliberately force you to use a bank account so that you can't get your money back. When I called them surprisingly they answered, albeit, after a very long hold. They asked for a bank statement and despite complying with their request they never made the transfer. I also emailed them and exchanged emails with several people but they only use their first name in the email. Beware!
They took money from my Account and didn't delivered it... bank confirmed they did and I sent all prove to them. Still not gotten any refunds
This site is clearly a scam. They allowed me to register, send money, debit my credit card, and then disabled my account without giving me a reason. Steer clear of this site.
Had done three payments with them and I thought they were ok. Then I wanted to pay a girl who needed money urgently. I didn't trust it so asked her to show me some guarantees the she was telling me truth. I already made the payment by Worldremit so that when this girl would bring me the proof of what i asked her I could send her the code to get her paid out. The next day this girl send me already a message to thank me. I was surprised because I never gave her the code! When I wrote the Worldscam about it asking to refund me they suspended my account! Can you imagine that?
They will first charge your card and then disable your account and demand some additional information. I advise you to not do business with them. Stay safe!
Can use them if you have a few weeks to make a transfer. They will take the money fist and then the requirements start to come. I wonder why they dont clearly mention all requirement before the money is credited from the card. Their intention is to trap you by taking the money first
Worldremit starting cancelling transactions to Pakistan, recently it has cancelled my two transfers and other bad thing is that its holding up money for more than a week after cancelling the transaction.
On contacting them by my clients they said, they are not sending money to risk places, so if such case they should remove Pakistan from the list of sending money there. This is not good to take money for 8 or 10 days of a cancelled transaction, if you cannot send through do not hold the money for nothing may be worldremit is earning interest on that money from mediatory bank, for reference my two clients were from different countries one is from UK other is from USA.
The supposedly instant cash transfer for collection is a load of rubbish and trading standards should step in and get this company to pull its pants up,
I sent money to family who are waiting in the place to pick it up 25 miles from where they live and have now closed! Leaving them penniless and stranded,
The 6000 pesos came out of my uk account via debut card instantly and the transaction still has in process! 6 hours now and nothing for a supposedly instant transfer/collection,
Been on the "hotline" number in uk for 1 hour on hold so far, sent a email which of course has not been answered,
Whole damn waste of money and every ones time, stressful, will use western union
This is the worst service I've ever received from any company. They took money failed to transfer and wants a week to have the money credited back to my account. They are Scam!
They never respond to e-mails. Hold times to their call center are really long! 15 - 30 minutes! Do not use them! I tried about 20 transactions. I have had many problems, but you will really have a horrible time trying to fix any problems. I was on hold for 45 minutes and then they dropped the call! Even though they verified my cell phone number, they did not call me back after they dropped the call. So... I had to go try to call them again! Another 20 minute wait time!
Scammers, as all other victims here have noted. They pretend to transfer money, then keep it and break of all communication with you. I am in the process of getting the British police to crack down on these criminals.
WorldRemit I try to make it short. If you have any issue, dont try to write, they will not answer. So you need to call to get things done sometimes and they will hold you for at least 20 min. In the waiting line and most of the time is 30min. Plus (please just try it and they will tell you the approximate waiting time right at the beginning).
Unfortunately Ive sent money to a scammer and ask for the money back. Because it was not paid out yet they refund me, but sent me no email no message at all and additionally they blogged and deleted my account at the same time.
The cost of WorldRemit is higher than most of the services, but the customer service and work they supposed to do for you is just unacceptable.
Ones I had a similar problem with a transaction over Western Union and what a difference no waiting time to get someone on the customer service hotline, the fees are less, instant transfer of your money order. The huge difference for example between WorldRemit and Western Union is, that Western Union cares about their customers and you feel appreciated and if something goes wrong, they take very good care of you.
Final conclusion: Stay away from WorldRemit whenever possible.
This company is a complete fraud!
Spread the word... this company purpose is to scam innocent people!
I didnt trusted all these reviews and made my first transaction. Believe me or not. They are big fraud and scam. They took the money and disabled my account and all reviews about this fraud is true.
World REMIT A Company with NO Customer Service!
Communication Absolutely appalling
WILL NEVER ANSWER CALLS - Do you have time to waste try holding on for the team member to be available? I tried it for over 24 hours!.
How I wish their communication specially Telephone communication could compare to their effective Money transfer?
I wish i can give this $#*!ing company a -5000 stars... totally a scam.
You better change your bank account credentials if your worldremit account was disabled
I am completely shocked!
Yesterday, I tried to send $200. Yes! Only $200. They asked for authorization so I called them. I was on the line waiting for 45 minutes. Then somebody answered and asked me detailed questions for 57 minutes! Some of the questions were how I know the person to whom I am sending money, where did we meet, how we met, when was the last time I saw her, what is her relationship with me. Then I said these are too many questions just for $200. The guy said oh, so you are uncomfortable answering questions! I said no I will answer questions but this is ridiculous. They kept asking more questions and finally said they would send me an email letting me know about the decision. The email said the account will remain closed. The money was already debited from the account. I have never been treated so disrespectfully. There is a reason this company is not acceedited. Dont waste you time, money and nerves with them. They are plain horrible. They only post positive reviews on their website that are probably written by the employees. It is much better Togo to your bank and transfer money rather than dealing with WorldRemit. Will never try them. NOT RECOMMENDED.