WorldRemit

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New Jersey
3 reviews
2 helpful votes
Follow CJ J.
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Please DO NOT WASTE your time with World Remit. They Suck! They let me make the transaction and five minutes later informed me that they could not do the traction because of some internal review. When I asked why, they refused to divulge any information. Also, it took them exactly 44 minutes to answer a phone call. Horrible, Terrible company. I will NEVER use them again. Waste of time and effort.

Date of experience: November 20, 2018
GB
1 review
3 helpful votes
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Bad Don't use it
November 14, 2018

They will disable your account. It takes you more than 30 minutes for them to answer call which is soo bad

Date of experience: November 14, 2018
GB
1 review
2 helpful votes
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No response and transfer not done.
November 13, 2018

I used their service to transfer some money to Bangladesh in bKash. But last three days I try to contact with them but they are not picking phone holding me few times more than 30 minutes but no response at all. They are not forwarding my money. This is really bad service. I'm attached phone call waiting time.

Date of experience: November 13, 2018
GB
1 review
2 helpful votes
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World remit is terrible! Please do not use
November 10, 2018

They just did the unthinkable today. I initiated a transaction. I was debited.my money was taken. World remit declined the transaction and disabled my account.

Very poor customer service. Now my money is hanging with m bank saying funds are with worldremit.

Date of experience: November 9, 2018
Louisiana
1 review
1 helpful vote
Follow Alexander A.
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I attempted to send money to my wife in the Philippines using my debit card using World Remit. World Remit sent me an e-mail saying that the transaction had been refused and the account disabled. They also debited my bank account.

When I inquired as to why they refused the transaction they replied that they would not tell me, but we're going to submit my account for review. Which I did not ask them to do.

Now I get an email from them saying my account has been reenabled. But said nothing about the money they took.

Meanwhile they still have my money. What they are doing should be criminal.

Date of experience: November 6, 2018
NL
1 review
2 helpful votes
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Never had a problem
November 2, 2018

It's very surprising to me to read bad reviews here about WorldRemit. I was thinking, is it the same company where I send money to for years? I've been sending money every month to the Philippines since 2008 using my bank account and/ or credit card and never had a single problem with WorldRemit. I send money most of the times via the app and I get verification emails right away. The money is ready for pick up about the same time and the recipients receive notifications as well. Collecting the money in the Philippines was never a problem either. The transactions were always smooth and hassle free. Could there be a fake company using WorldRemit's name to scam people? I'm confused.

Date of experience: October 31, 2018
Texas
1 review
1 helpful vote
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Refunds take long to get
September 11, 2018

My account was disabled for no reason and its now 5 days and no refund yet. Terrible Service! Do NOT use this service...!

Date of experience: September 11, 2018
Ohio
1 review
0 helpful votes
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Very poor staff was no help to find and reverse funds had to stop payment at my bank huge Hassel never would I use this company!

Date of experience: September 10, 2018
Ghana
1 review
2 helpful votes
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Was good but now a nightmare
September 7, 2018

Was a good service but the last two months they are not at all good. I have sent money to my wife for years now but suddenly my account is locked and they want to know when I met her, who introduced us etc. AVOID WORLDREMIT

Date of experience: September 7, 2018
India
1 review
2 helpful votes
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Worst transfer service ever!
August 24, 2018

Very bad service, someone in their service deleted my account just after I made my first transfer and gave no reason at all. I had to block my credit card by precaution, and I had a lot of troubles because I was abroad, don't trust them at all!

Date of experience: August 24, 2018
Mexico
1 review
3 helpful votes
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Account disabled
August 23, 2018

Account disabled with no reason except "security". Customer service does not answer the phone and emails unanswered...

Date of experience: August 23, 2018
GB
1 review
1 helpful vote
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Worst company have dealt with
August 18, 2018

I done a transfere yesterday only to get e mail saying account disabled and money transfere cancelled leave well alone there are scammers and fraudster
My bank got a bit concerned about i used credit card to do transfere but
Was cancelled as i said

Date of experience: August 18, 2018
New York
1 review
4 helpful votes
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They took the money but never send the money. The site said instant cash pick and ready to pick up, but my recipient tried many time and never see the money.

Date of experience: August 15, 2018
GB
1 review
2 helpful votes
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The WORST transfer company ever!
August 14, 2018

The worst transfer company I have ever dealt with. They require additional documentation ad infinitum, once you send one proof document they require another and another and it goes on and on. Proof of funds, id documents, proof of relationship to receiver, further proof of funds, proof of what the funds are for, proof of your employment status, proof of salary, on and on the request go.
Avoid at all costs, the money will never be sent in a timely manner, and you will have to provide proof documentation for everything you cannot even believe they need.
Shockingly terrible transfer company.

Date of experience: August 14, 2018
GB
1 review
2 helpful votes
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Worst Services Company for money transfer
August 13, 2018

Worst Company for money transfer. From last three days only replying me that we are looking for your information and get back to you tomorrow. I get this answer from 3 days. Even never apologetic.

Date of experience: August 13, 2018
Canada
1 review
4 helpful votes
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Do not use this company
July 22, 2018

I used Worldremit for the first time (i should have done a google search on them) to send money to a friend. Worldremit had the lowest fees and seemed to be the most convenient. After they took my money, they disabled my account. A quick search on them would have saved me the headache. This appears to be they way they operate. They take your money and then disable your account for no reason. DO NOT USE THEM! 1

Date of experience: July 22, 2018
New Jersey
1 review
2 helpful votes
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Terrible customer service
July 19, 2018

Out of the blue yesterday thry just sent me email my account was disabled with no tangible explanation after been a customer for years... is that how you treat your customers? Was a fun of theirs until they treated me this way... havent even gotten a reply to my email yet still waiting though... SMH...

Date of experience: July 18, 2018
California
1 review
6 helpful votes
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Terrible service! They disabled my account after taking the payment they asked me what nationality i was and proceeded to ask 20 questions about race and how do I know the person i'm sending money to.

Date of experience: July 14, 2018
GB
1 review
2 helpful votes
Follow Keith N.
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Really good experience of using this service would recommend this to anyone thinking of transfering money

Date of experience: July 13, 2018
South Africa
1 review
5 helpful votes
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A complete and utter disaster
July 11, 2018

These people are criminals no doubt about it. The Department of Justice among others needs to look into this company. I have emailed a friend at the FBI about this company. Very, very shady stuff. Be very careful when dealing with this horrible company.

Date of experience: July 11, 2018