WorldRemit

It is extremely difficult to get a hold of them.The system will transfer the call to a recording music, which will make you wait for hours! Then, in the middle of the talking or conversation, the line cuts up or the line hungs up! Then you call again and again wait...

They admitted to refund my money and asked me to wait 7 businesss days. After 7 days I see nothing and call them again. They ask me to contact my bank. I did, bank ensured definitely world remit didn't refund anything.

Then I call again them, this time they admitted their refund failed after seversl calls and waiting for many hours on the line.

10 days later they say they refunded successfully and again wait for 7 days. Passed 7 days... nothing happened.

£50 of £250 sent went missing. Predominantly rude, sour staff. They cant be bothered to answer the phone. Manager did not call me back. Rude call "assistant" hung up on me., and calls cut off multiple Gave a substantially lower exchange rate than confirmed, and £30 of the funds sent disappeared. I spent about 5 hours trying to resolve this, unbelievable that they are allowed to trade. If you want your money to disappear into the pocket of crooks this is definitely the company to choose

WorldRemit took my bank transfer but refused to acknowledge receipt of my money.
After a few days, they cancelled my transaction and cannot be contacted via online chat, email nor phone.

It has been 3 weeks and my money is not yet returned.

WorldRemit is a registered and licensed remittance company in Singapore.
Please google Monetary Authority of Singapore, go to their Contact Us link at the footer and file a report of regulatory breach and misconduct against WorldRemit if you were scammed by them too.

I sent funds during the CoV pandemic to several Filipino friends, as I travel often. WorldRemit improperly processed one as a cash advance rather than a purchase, so I called customer support. The CSR suggested emailing customer service and that the email would be properly routed, so I did. I received no response until a week later, when I received this gem:

"Dear Jeremy,
After a review of your account and transaction history, it has been determined that your account does not pass WorldRemit security checks. Due to these circumstances, your account is now permanently disabled, and you will no longer be able to transact through WorldRemit systems.

We apologize for any inconvenience this may cause you.

Should you have any questions regarding this email, please contact our Customer Service Team with WorldRemit through the phone number listed on our website (*******771).

Best Regards,

WorldRemit Customer Service"

WTAF.

I have transferred 400$ to myself from a... country on August 21 to Canada. Was promised to receive the amount on my account in 2 days. A week later i was still calling to know when I shall receive my money. All they could say was they were processing. I finally decided to cancel the transactions, 24hours later I was requested to provide a bank statement for my money to be refunded which i did immediately, but I am still waiting for my money. It did not come back to my account. Anyway to sue these s... of b...

They have taken my money yet when the recipient tries to collect they turn her away saying nothing is in the system. I Have since spoken with customer services however it's been ongoing for almost two months now! They have wasted so much time for my reciepeint going back and forth to her local branch to be told the same thing when customer services are telling me it's sorted! 5 times she has travelled now during a pandemic as well! No apologies either they don't care about there customers just taking money. Still waiting for a refund 6 weeks later...

I tried to make a transaction with World Remit on the 27/7/2020 only to receive an email 2 days later to say my transaction 'did not meet the criteria' and that my funds will be refunded. It is now the 19/8/2020 and despite repeated requests I am still waiting for my refund. I have emailed bank statements repeatedly as requested and I have contacted the Live Chat for help. I am repeatedly told that my 'refund is still in progress'. I was first told 5-7 working days and then that it takes 10 working days. It has been more than 3 weeks now and despite another Live Chat I am still waiting.

Pros: good exchange rate and low fees compared to others
Con: first transfer required a phone call, hold for a bit long but then no issues so far on future transfers online.
Also they have referral codes (first transfer) and promo code (first 3 free) if you want to try for $20 after transfer of $100 or more, Link->
https://www.worldremit.com/en/refer-a-friend/invited?code=DANIELR1371
Plus use promo code 3FREE for first 3 free transfers.
If you have a credit card with a low cash advance fee (and pay off quickly for not much interest accrued) then it seems a good deal because worldremit has not charged an extra fee (usually 3% or 4% like others when using a credit card).
Another alternative if this does not work for you is walmart moneygram online (cheaper fees than standard moneygram online or in person).

I wanted to send money to a friend in Nepal for pickup. I set up a World Remit Account, then initiated the transfer. To do this, I had to place my debit card in my account. I received a confirmation email and saw that a withdrawal was initiated from my account. Five days later, on the day the money was to be available I tried logging into my account and received the message "account disabled" I then looked at my bank account, and the withdrawal no longer showed. I had received, and still haven't received an email as to why the transfer didn't occur, and why my account was disabled after 5 days. I spoke to the bank who said the transfer was left in pending status. To protect myself I cancelled my debit card and requested a new one. This was very concerning and makes me unsure as to how to transfer the money other than to use Western Union.

WorldRemit stole my money. I wanted to send money toThailand, but they sent me an email where they told me the transaction could not be done, because they claimed that the receipient's details were incorrect. But I sent money to the same receipient with them before - with exactly the same detals. The first time the money was transferred as they should. Then I asked WorldRemit to cancel the last transaction since they claimed the detailes were incorrect. In my WorldRemit account, it showed that the transaction was cancelled. So I sent the money again - with another company. WolrldRemit have not returned my money. When I am contacting them to ask where my money is, they claim that they have transferred the money to the receipient - despite I asked the to cancel it and they confirmed the cancellation. The receipient did NOT get the money. I did NOT get my money back.

DO NOT USE THIS SCAM COMPANY!

Now I am using Western Union. They are faster. They are cheaper. They make the transaction much more easy. AND: They can be trusted.

DO NOT USE WorldRemit! You can expect your money will disappear in mysterious ways..

I have sent money through world remit few times, their rates are not great but I did because it was urgent. It was all ok until their system had an issue and one of the transactions was cancelled by them, since then I can't get my money back, every time I call I get a different reason as to why, and today I also learned that I have to send them my Bank statement ( which has all my private info and bank account number) just so they can see if in fact the money was not deposited in my account. Its been almost two months of back and forth. Use the major companies like western union and money gram please.