Wordans

I incorrectly purchased an order, hence i wanted to cancel it and receive a refund. I contacted customer service and told them the issue. I was contacted less than 12hrs, by Andre, who guaranteed my issue would be handled, and it was done right away. The communication i received from him was honest and proper. It was amazing knowing that i was backed up from my mistake and got dealt with properly. I will be shopping again.

Cianna D.
Grateful

I learned about this site from tik tok lol. They have great items for a great price and good quality! I do however recommend buying in a bulk order (10+ items) to void shipping fees. The only hiccup I encountered with them is they had a glitch whereas after I placed my order they did have one of the hoodies in stock anymore but the customer service team handled the situation pretty well. I was in contact with Andre from Wordans and he 1st issued me a coupon with the value of the missing purchase but was able to accommodate me with a full refund to my account instead which was more convenient. Overall the I got the package within a week or two and everything was exactly how I wanted them!

I ended up canceling my order because I chose some of the wrong sizes so the issued me a code for a coupon to use. I didn't want the coupon anymore and asked for a full refund. I was able to receive the full refund thanks to Andre. Andre is a very polite person from Wordans who helped me greatly. He was quick, polite, and help resolve the problem for me. I wish there were more customer service representatives like him. Thank you Andre. :D

I made an error when placing my order and was so impressed with how quickly Alejandro from Wordans helped me to correct this. He was so pleasant on the phone and promptly followed up with an email explaining the process. Alejandro is exactly the type of representative that I love working with in the customer service industry. Thank you for making this such an easy experience.

I love using Wordans for my small business and will continue to do so, thanks to amazing employees like Alejandro!

I have placed several orders through Wordans and I do love the products and the price point is beyond amazing!
I recently encountered a minor mix up with an order. Contacted customer service and had everything resolved in no time. Andre was quick to respond, polite and professional and very apologetic (although mistakes happen)! Beyond happy with my customer service experience.
I will be spreading the word!
Thank you again for offering fabulous products and for having wonderful staff!
Thanks again Andre!
-Tanya

I stumbled upon this website online, after trying to find any sort of relief/help to get more inventory in. The coronavirus has depleted anything I had saved, got behind on credit card payments, my credit has taken a hit! Was almost ready to shut my doors for good, not launch my clothing line I had been preparing for, for the last two years. Then I found this website, cute blank clothes to sublimate on, great quality too! And multiple options to pay! I was approved immediately by one of them, got to pay my whole order in 4 payments, instead of one lump sum! I cried, I cried for hours over this (I'm not a crier either ‍) I didn't have to shut down my dream, my blood, sweat, and tears for the last almost 3 years to get up and running! It was seriously a dream come true! My "worthiness" wasn't determined by a number that even one 30 day late credit card payment can plummet it, making it appear you don't make your payments! In these crazy, uncertain times, this was the light of hope I needed!

My order of 100 shirts was shipped from 2 different warehouses and did not arrive on the specified day, and once they did I arrive it was evident why they were late. The larger portion of the shipment (I ordered 100 shirts) was in a box that was essentially missing the bottom as the tape was not on the box but inside the box and attached to one of the shirts, and the delivery driver left the box label side down to prevent the shirts from falling out. The other portion of the shipment came in a poly-envelope that looked like it had been run over a few times, and fortunately the envelope wasn't damage so that the items inside received no damage. I contacted Wordans about how my shipments arrived, and while they did respond their response seemed rather dry and canned so I wasn't too happy about it. Aside from the shipping and handling, I love the color of the shirts and the material that they are made of, and they work well for my vinyl heat press business.