Wordans

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Reviews

Write a review
3.4
Reviews 72
5 Stars
73%
4 Stars
3%
3 Stars
3%
2 Stars
4%
1 Star
17%

Michigan
1 review
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review
Wordans
September 6, 2022

Easy ordering. Timley delivery.
Well made shirts, good price.
I've used Wordans twice and would recommend their products.
Thanks Wordans.

Date of experience: September 6, 2022
Eric G. — Wordans Rep
over a year ago

Hello David!
Thank you for your review, we are happy to provide you with the best service ✨

Louisiana
1 review
0 helpful votes
Follow Justin L.
Unfollow Justin L.
Share Review
Report Review
Orange T Shirts
May 1, 2022

Very professional and great product. I would recommend this site to everybody. I got my product in great timing. I love the color.

Date of experience: May 1, 2022
Eric G. — Wordans Rep
over a year ago

Hello Justin!
Thank you for your review, we are happy to provide you with the best service.

Louisiana
1 review
0 helpful votes
Follow Hector A.
Unfollow Hector A.
Share Review
Report Review
Great service and fast!
April 6, 2022

Fast and on point service…………………………….:.::::…50 characters.

Date of experience: April 6, 2022
Eric G. — Wordans Rep
over a year ago

Hello Hector!
We are glad you are happy with our service

Washington
1 review
0 helpful votes
Follow Yigit Y.
Unfollow Yigit Y.
Share Review
Report Review

Customer service was great. Shipment was not delayed. Items are of good quality and they are very inexpensive. Would order again. 5/5 stars.

Date of experience: April 6, 2022
Eric G. — Wordans Rep
over a year ago

Hello Yigit! Many thanks for sharing your experience :)

Australia
1 review
1 helpful vote
Follow CM i.
Unfollow CM i.
Share Review
Report Review
Wordans has the worst customer service
July 2, 2021

Sent the wrong size item. Every time I try to contact their CS it takes an average of three days for a reply. However, I have since contacted them about my return three times recently, the last occasion was one week ago and I have not heard back. They have had my returned item for over a week and there has been no refund or communication that they have received it.

They are also refusing to answer whether they will refund shipping cost or cover shipping cost to Australia if I replace the item with the correct size. After all, it was their error sending the wrong size.

There is also no return policy on their website. This company is dodgy!

Date of experience: July 2, 2021
Canada
2 reviews
0 helpful votes
Follow Mary D.
Unfollow Mary D.
Share Review
Report Review
Great
May 14, 2021

I bought t shirts, sweat pants and jackets. They are all really nice and were affordable. Good quality.

Date of experience: May 13, 2021
California
1 review
0 helpful votes
Follow Yoney W.
Unfollow Yoney W.
Share Review
Report Review
Excellent service from Kay Mig
January 7, 2021

I emailed and within 10-15 minutes, I got a phone call from Kay Mig. That was quick. I'm a first time customer and I had a few questions. She was patient and very helpful. I'm glad I found your company. I love the free shipping at $69.

Date of experience: January 6, 2021
Georgia
1 review
0 helpful votes
Follow yerlyn b.
Unfollow yerlyn b.
Share Review
Report Review
Great customer service
January 6, 2021

The items were great! I was missing one item but Mig helped me out in no time! Super helpful! Will definitely buy more items in the future :)

Date of experience: January 6, 2021
California
1 review
0 helpful votes
Follow Naomi P.
Unfollow Naomi P.
Share Review
Report Review
Mig - great customer service!
January 2, 2021

I was missing an item in my order but he was quick to respond and helped me resolve it quickly. Awesome!

Date of experience: January 1, 2021
Canada
2 reviews
9 helpful votes
Follow Bieri H.
Unfollow Bieri H.
Share Review
Report Review
Taking care of y'all!
December 9, 2020

Got a phone call from Adiel today as I had some items in my cart & he was just checking in to see if I needed any help. Had a great conversation with him & he was super friendly. I tell you, Texas is definitely missing Adiel today :) Great Job!

Date of experience: December 8, 2020
Panama
1 review
0 helpful votes
Follow Fabricio F.
Unfollow Fabricio F.
Share Review
Report Review
Thanks!
November 23, 2020

Dear Wordans Team

I want to congratulate you for the fantastic customer service provided, specially to Kate Mig.

Cheers!

Date of experience: November 23, 2020
New York
1 review
0 helpful votes
Follow Amelia F.
Unfollow Amelia F.
Share Review
Report Review
Great Products! Great customer service!
November 23, 2020

The items I received were very good quality. Customer service was amazing. I had a problem with one of my items and Mig helped me resolve this issue very fast! She was super kind.

Date of experience: November 23, 2020
Canada
1 review
0 helpful votes
Follow Ryan D.
Unfollow Ryan D.
Share Review
Report Review
Amazing service!
November 18, 2020

Andre at Wordans was amazing, fast replies, straight to the point and extremely helpful.
10/10 recommend Wordans to anyone.

Date of experience: November 18, 2020
Canada
1 review
0 helpful votes
Follow Anita M.
Unfollow Anita M.
Share Review
Report Review
Customer Service
November 18, 2020

Andre was very helpful and quick in replying to me, and he was also really accommodating with my requests! I asked for a refund instead of a coupon code and also inquired about the price of shipping (since my order was cancelled because of overstock that I wasn't aware of), and he was super kind about it all and helped me out. Great service!

Date of experience: November 17, 2020
Canada
1 review
0 helpful votes
Follow Syd K.
Unfollow Syd K.
Share Review
Report Review
Andre
November 17, 2020

I was having an issue with my coupon code and Andre was extremely helpful. I only had to send 1 email with a reply less than 24 hours after the initial email was sent. With no questions asked. Very nice service!

Date of experience: November 17, 2020
Indiana
1 review
0 helpful votes
Follow David U.
Unfollow David U.
Share Review
Report Review
Andre - Customer Service
November 16, 2020

Receiving help from Andre was incredibly smooth. The overall returns process had a few bumps (I would've preferred cash over store credit), but that was understandable. The representative that helped me - Andre - was very careful and super helpful throughout the entire process. He cleared up a tiny mixup I had and solved all the problems quickly. I would give him a 6/5 if I could!

Date of experience: November 15, 2020
Wisconsin
1 review
0 helpful votes
Follow Giselle H.
Unfollow Giselle H.
Share Review
Report Review
Logistics department
November 15, 2020

Anna from the logistics department wonderfully helped me with my tracking issue! Completely nice and understanding the whole time. Great customer service Anna thank you!

Date of experience: November 14, 2020
Minnesota
1 review
0 helpful votes
Follow Triston T.
Unfollow Triston T.
Share Review
Report Review
Andre! Customer service
November 13, 2020

Thanks to Andre there was a mix up that he helped me fix right away and got it all cleared up fast! His customer service is one of the best I have ever seen by far! Thank you Andre, you are top 5 greatest!

Date of experience: November 13, 2020
Maryland
1 review
0 helpful votes
Follow Francheska Q.
Unfollow Francheska Q.
Share Review
Report Review
Great customer service!
November 13, 2020

I ordered six items but one of them got cancelled because of backstock and they gave me a coupon for the value of the item cancelled but i wanted a refund. Thankfully Andre was there to quickly run me my refund.

Date of experience: November 13, 2020
Canada
1 review
0 helpful votes
Follow Alexis J.
Unfollow Alexis J.
Share Review
Report Review
Customer Service Amazement
November 13, 2020

Andre helped me with my questions about my order that had an item canceled. They were super quick to respond and made sure all of my worries were clarified. I was hesitant to even reach out in fear that it would be a waste of time but thanks to Andre it was a very pleasant!

Date of experience: November 12, 2020