WomanWithinReviews 786

They charged me shipping to send the package and when I returned it. Charged me again the same amount. Though I also paid to return the package. Three times shipping!. Sent emails three times kept sending me form letters back. Finally got through on the phone. The couple of women I spoke to had no idea of what I was trying to explain to them. Dumb. Asked for a supervisor and after 4 minutes she showed up. Tried telling her I was charged three times for the same shipping, sending and returning that it should not have happened... in the middle of my sentence, SHE HUNG UP ON ME! Waited a half hour for her to contact me as she did have my number and nothing. That did it. I called my credit card company and put the amount in dispute. Maybe now someone will listen to me. Believe me nobody that works there is competent nor do they care either.

I ordered 2 shirts and 2 sweaters and 2 necklaces. I got all of my order about a month after my order was placed. Spent $50 and the clothes are pretty but they did NOT send the right sizes. I ordered a specific size (XL) and they sent me medium for the sweaters large for my shirts and the necklaces luckily don't have a size. So the only good Was the jewelry as I have to now give away the clothes cuz the process to send them back is dumb and pointless.

After working hard to lose a significant amount of weight, I decided to reward myself with some new clothes. I had been getting catalogs from the Woman within site and they seemed to have some good deals and offered a discount if you signed up for their credit card. Since my husband and I are trying to sell/purchase a new home I went for it and got their credit line. On my first order they sent out my package with 15 items in it. The package was poorly packed, they tossed everything in a plastic bag. In turn it allowed someone working for FEDEX to open said bag easily and ripoff half of my order. I had purchased two of every item (or more) and at least one of everything went missing. I do have to say the items I did get were nice and fit well, but after dealing with the company I did finally get the missing items refunded, But I felt highly violated because of their poor packing practices for such large orders... and after many rude, unresponsive calls and emails I was done with them. I then in turn filed a complaint with FEDEX and they did nothing of course. They did ask for me to get a letter from the seller to confirm the missing items and Woman within refused to acknowledge my request by giving me the letter I needed for my other claim. Here is just one their responses:
"As the previous associate mentioned you have already been given credit for the missing order. This claim is now closed since you have already been refunded."
They all were pretty much the same. I would suggest steering clear of this site. The did not provide good service/packaging or customer satisfaction. All though I did get part of my money refunded, after all the hassle, rude CS people and just flat out stress of dealing with this, I will not shop there again, even if I did like their clothes. One thing the could have done to make this better... they could have at least replaced the free gift I was suppose to get, that also got stolen.