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Wob Reviews Summary
The company has garnered a mixed reputation, with some customers expressing satisfaction with their product selection and the occasional positive experience with customer service. However, a significant number of reviews highlight serious concerns regarding service delays, poor product quality, and a lack of effective communication. Many customers reported issues with receiving incorrect items, slow refunds, and unresponsive support channels, which have led to frustration and distrust. Overall, while there are positive experiences, the prevailing sentiment suggests a need for improved reliability and customer service practices to enhance customer satisfaction.
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Easy to use, lots and lots of titles to choose from. Personal experience of buying used books was on point regarding the description of the state of the books. Delivery was on time. Will definitely be using this website again.
Always pleased with your service. Very happy with the books too, thank you. Second hand's just fine!
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I always turn to WOB first when looking for books. Never disappointed at the selection. Good quality used books at competitive prices plus free delivery keep the site top of my list!
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Another book delivered on time, in mint condition and the usual good value for money. Thanks wob.
Joy
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Great service, fast delivery - will use them again. Book arrived in A1 condition, well packaged & no damage
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Excellent. Books arrive very quickly. And, free postage. Good value books and well packaged. Love it.
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I order from WOB on a regular basis. I am always amazed at the selection of books and dvd's available. We don't have anything like WOB here in New Zealand. I have never had a problem with any of my orders. Keep up the good work!
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Whenever I want to buy a recipe book (which is very often) I always first look on WOB first. I've bought literally hundreds excellent very good condition/like new. Some haven't been read/used.
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I ordered 4 second hand books which were in great condition and the all arrived in good time. I love WOB and look to see if they have the books I need before other well known booksellers. Thank you.
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Book exactly as described and delivered quickly and well packaged. I've been really pleased with all orders placed with wob.
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I've used WOB on 3 occasions and I've always found an excellent choice
of new and used titles at great value with prompt dispatch.
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Wob is my go-to company for books and I have never been disappointed. The books I have bought have all been in good used condition and in some cases they have never been read. All the books arrive quickly and well packaged. I can highly recommend this company.
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I have bought books and DVD'S from World of Books frequently over the last couple of years. The books and DVD'S have always been of excellent quality and excellent value for money. Their delivery is very quick and they keep you informed as to what is happening. I would highly recommend using this company.
Irene Wilson
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Very good program very happy hoping you may be able to sell 15 and onwards series. Very good company 5 stars thank you.
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Books arrived well packaged & within a couple of days. Books advertised as prefect condition and they were!
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Being a regular customer at WOB, I find delivery is always prompt. I particularly like to receive all my books at the same time and they are as described and always great prices.
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Great value and excellent service. It arrived very quickly too. A really interesting read. Well worth the money
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I highly recommend WOB to find and purchase any book that you are looking for. Excellent customer service!
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Delighted with my purchases and the smooth and fast service and delivery. I can thoroughly recommend WOB!
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Amazing service as always fast found what I wanted so cheap great condition. Always check here first for any books as they are normally here and so much cheaper
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your review :)