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Wob Reviews Summary
The company has garnered a mixed reputation, with some customers expressing satisfaction with their product selection and the occasional positive experience with customer service. However, a significant number of reviews highlight serious concerns regarding service delays, poor product quality, and a lack of effective communication. Many customers reported issues with receiving incorrect items, slow refunds, and unresponsive support channels, which have led to frustration and distrust. Overall, while there are positive experiences, the prevailing sentiment suggests a need for improved reliability and customer service practices to enhance customer satisfaction.
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I received my book promptly and it was in very good condition. Very pleased with the service and will use again.
I have been buying books on a subject that has recently become a passion. In the last few days I have received six books from WOB. These are coffee table books, hardbacks and paperbacks. All were described as Very Good condition, and indeed they are. They arrived quickly and have joined my collection. I would recommend this place if you are wanting some unusual OP books.
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I've only recently discovered WOB, so pleased I have! The 2 books I've ordered have arrived very quickly in very good condition. Much cheaper than Amazon and with free delivery. I've already recommended to friends and book club members to use
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Everything, Range of Books, Value, Delivery all A1. I cannot think of nothing I was not happy about.
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The particular books purchased are for health, both physical & mental & they are used for teaching too.
Dealing with Wob is always easy, pleasant & efficient. The range is huge & the website easy to navigate with well priced shipping charges & good delivery. Would certainly recommend the company to family & friends & look forward to ordering more items soon... not just books but music & DVDs.
My email is *******@live.com
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Wob have a massive catalogue, easy interface and quick turnaround, I have no hesitation in giving this seller 100% positive feedback
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I'm very happy with my purchase from WOB as always. I'll purchase again soon as I always find what I'm looking for!
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THE BOOKS MYSELF AND MY HUSBAND HAVE ORDERED FROM WOB HAVE ALL BEEN GREAT QUALITY AND DELIVERED SUPER QUICK. THE PRICES ARE VERY REASONABLE AND ITS GREAT TO BE GIVING USED BOOKS A NEW HOME. IT WOULD BE NICE TO BE ABLE TO CLICK AND COLLECT AS WE ONLY LIVE DOWN THE ROAD - AND THEN WE COULD SAVE ON POSTAGE TOO!
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WOB took an order saying it was in stock. Sat on it for 2 weeks without contacting me. When I emailed them to find out where it was they said they hadn't done anything about it and had no way of doing so. Messed up Birthday present. Not clever.
Hello, we are sorry to hear this, I will pass your feedback onto our website team for review.
Thanks, Wob
Christmas books for the grandchildren were as good as new. I saved money and got presents for avid readers.
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A fairly obscure book was available, well priced and delivered within a few days. I will definitely use this company again.
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This was a second hand book in excellent condition. I was surprised to be able to obtain it in the UK. Also excellent service
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Finally got a book I'd meant to buy some years ago, good condition, great price, good service - will certainly use again.
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The book is indeed in very good condition. It - and others in the Robert Galbraith series - arrived very quickly. Just one quibble: the four books were very tightly packed and in using scissors to open the plastic, in which there was no obvious place to cut, I damaged the cover of one book.
Thanks for your review, please drop our CS team an email at [email protected] and we can look into this further for you. Thanks, Wob
The book arrived quickly, in perfect condition and at a reasonable price. The postage was reasonable too. Thank you WOB!
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I put together an order but had to leave it. I got an e-matl to say that the order had been saved but when I went to buy it the cart was empty.
Hello,
Please drop an email to [email protected] and we can look into this further for you.
Thanks, Wob
I have only used WOB around 3-4 times so far. Their deliveries are really quick. The items are in excellent condition and the prices are extremely competitive. I will be using them again and definitely recommend that you do too.
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Order books come quick well packed no problems
Recommend to any one I find a new author if I enjoy the book go stright to WOB and find others of theirs order and enjoy
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Once again WOB have supplied us 3 books of excellent quality, they never fail by giving us the finest value anywhere.
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Well i had never heard of WOB before but im glad i found them. The books are great condition and arrive perfectly. I will be back.;)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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