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Wob Reviews Summary
The company has garnered a mixed reputation, with some customers expressing satisfaction with their product selection and the occasional positive experience with customer service. However, a significant number of reviews highlight serious concerns regarding service delays, poor product quality, and a lack of effective communication. Many customers reported issues with receiving incorrect items, slow refunds, and unresponsive support channels, which have led to frustration and distrust. Overall, while there are positive experiences, the prevailing sentiment suggests a need for improved reliability and customer service practices to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have found at last a book site that does what it says.
Excellent service and good quality books, arrived earlier than expected well wrapped and good condition.
I have nothing but praise for the WOB, what it says on the package is what you get,
Truthful, honest and trustworthy. What more can I say, oh yes the books are in Excellent condition too.
I loved how easy it was to get straight to what I was after. Very good price and top notch service all round. Thanks WOB, You are now my "Go to" bookshop!
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Have used several times mainly for vintage books and have had no problems. Speedily dispatched, good condition and realistically priced. Website easy to use, even for dinosaurs!
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The books I chose were ready reasonably priced & the delivery service very good. I would certainly use them again.
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I ordered two books on Saturday 11th December and had received the books in great condition by Tuesday 14th. At a time when the media is full of complaints about delays in deliveries I think this demonstrates an excellent service. Fantastic!
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This is the first place I go to when I wish to purchase books or dvds. Books for my grandson, dvds for me, books and dvds for all the family
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Nought wrong with this book supplier - used them several times recently and vouchers for gt service offer: Efficient, value for money recycling of pre loved books
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I have ordered with WOB many times. I find them value for money and the packaging and delivery is great. I would definitely recommend. You can save the planet and save money at the same time, it's a win win. Will be using this company again and again. Thank you WOB
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First time ordering from World of Books and I am very impressed. The book was better than described ie. Advertised as good condition, however I would personally rate it as excellent! It arrived nicely packaged and in a timely manner. I will definitely be making future purchases from WoB as my experience with them is very positive.
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I can highly recommend WoB. Always good value for money and good service. Also benefits the environment by reducing waste by recycling reading material
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The book was received swiftly, in perfect condition. Packaging was cheap, and ethical. What more can you ask?
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I always look on World of books first before buying a book form elsewhere. I love finding old books and really like the thought that someone else has had the same enjoyment from it as me.
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It's not just a book company It's a company for learing people
Through books, quick fast and cheap.
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Really pleased with the book the price was inexpensive and arrived earlier than expected. The book itself is deliciously creepy.
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The best place to find books I've purchased over 20 books so far with another 60 on wish list all have arrived in excellent condition for old or second hand, 5i stars all round from me.
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I have always received a very good service from Wob. Will always be my first contact when looking for another book or anything else they supply.
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Wob offers a massive selection of books/DvD's/CD's etc., and have never let me down since I started buying from them years ago.The quality of the books I receive is excellent, and my orders always reach me in very quick time.
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Love World of Books Excellent selection, prices and service. I don't shop for books anywhere else now Fab, thank you WOB
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I am always happy when i receive my order from Wob which i never have to wait long for and when i get my dvds they are always clean and unscratched and the prices are always amazing and the always have what i am looking for
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The book arrived as expected, no delays. It's condition was as stated. About the book: I've read reviews complaining about units for measuring. At the end of a book is a wonderful and very detailed metric conversion chart. Furthermore, all the recipes have both F° and C° listed. I haven't tried anything yet but I will. Its a very complete book which I consider a must at this point.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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