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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Slow and cheap clothes and accessories. Wasnt good. Completely dissatisfied. Slow to ship and i never even got one item so it was a complete waste
I love the prices on wish. However shipping per item detracts from that, and makes ordering more expensive than it needs to be. I have been able to get some of those same items at ebay for the same or better price plus free shipping. Also, promo codes are hard to find unless you want to open new accounts. It would be nice to have access to better codes that don't expire so quickly.
I've only had one thing I've bought be wrong. I contacted the seller and they fixed the problem immediately. Some items take a while to get to the USA, like over a month. Some show up in 2 weeks. Not a complaint, just stating how the shipping works. I love this place.
I have beeing buying with wish for the past 4 yrs... mostly satisfied, few things not but the rest it's fine.
I'm very happy with my purchases. I enjoy browsing through all the different products available. Quite addictive.
Need to send the blue right item I ordered a gel nail kit with UV light even picked the color pink and was sent the kit with no vu light The kit is no good can not use the gel nail kit all I want end was the color pink UV light pink nail trimmer's so I can use kit thanks
If I buy multiple items from the same store they charge shipping on each of them
And I want to see the items being used by the purchase there should be a section for adults to view the product
I'm very happy with everything I have received from wish only twice have I not received an item on time most the time its even early.
I like this app! Take the chance to look at it and actually check out the items. There is a mass majority of things.
I love wish. If you remember to read reviews on products before buying and can wait a few weeks for arrival its the best way to shop!
My item never arrive I try to contact them but there was no answer. That's why I'm so disappointed about!
Some of the items are kind of ridiculous. I just received a what I thought was buying a blanket but it was the size of a dusting cloth! The 4 phone watches for Christmas gifts don't work. Which I am going to send back. The wool wraps are not the size in the pictures, you must be using two to get the nice look in the picture. Your jewelry turns green, falls apart, and the finish wears off after you have worn the jewelry a few times. A lot you sell is junk. I bought a rug from you and after one washing it was junk. I will use it in the garage for the winter then throw it out. Your prices are cheap. Your pictures show a much better looking product. Very deceiving! I tell people beware of the items you buy. Pictures are much different than what you usually receive. Not the same quality stinks
Awesome buy. Right out the box it's shaving hair. The item was shipped very fast and I received the product in a timely manner.
Im mostly happy with shopping on wish but have been having more and more experiences of items not turning up.and yes you get your money back but id prefer the product
My Issues did not solved i have to leave it alone, and it was over tree months, it is not good to buy things on line, because if something happens to your items you are going to louse your money, so I would not encourage anyone to from wish on line
Terrible cheap product that never looks anything like the picture and always comes in late and damaged.
All buys were well priced and good products thank wish. Keep up the good work boys and girls. Great stuff wish crew
I enjoy ordering things off of wish. I love it. Everything I buy is in perfect condition and everything I get is just amazing. Wish is my #1 app. I would recommend wish to anyone.
Have made many orders through Wish over a myriad of different types of items/products.
Most orders turn out perfectly, however in those situations where a wrong item was sent, or lost in transit, or perhaps not even sent at all... a simple process of opening a ticket with Wish is all it takes. Wish do all the work on that front, and are both quick and lean heavily in favour of the customer.
It's reassuring to know that a seller that has failed to respond to their queries about whatever the issues... refund. Wrong colour or completely wrong item due to a mix up. Or worse, the seller trying to pretend an overstocked colour or size was 'mistakenly' sent out (you know there are people out there like that)... refund.
No drawn out and sometimes painful processes like ebay. If you didn't receive exactly what you ordered, or it has not arrived within the stated time frame, you will be refunded.
That provides a huge amount of confidence in expanding the scope of 'things' you are willing to order through Wish rather than in person.
And the range is pretty broad. Just make sure you read the descriptions properly and get your sizings and other choice exactly right, that way you are covered if you get anything lss than exactly what you were expecting.
Dont always get orders and sometimes they just turn up over the month due., but overall iam happy with the orders that i get and i tell my friends about how good they are but waiting time is long ( not weeks, month's).
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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