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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Costa Rica
1 review
0 helpful votes
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Excellent
February 23, 2018

Excelente experiencia me ha llegado todo lo que he pedido y en buenas condiciones. Todo está acorde con su precio lo único sería un poco más de rapidez. Pero todo muy bien!

Date of experience: February 20, 2018
Costa Rica
1 review
0 helpful votes
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Relative it's a bad service!
I have not received my last package and apparently I will not receive the other two I ordered earlier this year...

Date of experience: February 20, 2018
New York
1 review
0 helpful votes
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Amazing
February 23, 2018

I like buying stuff from wish and very satisfied with all the products. Thank you so much. And I will continue buying more

Date of experience: February 20, 2018
Washington
1 review
0 helpful votes
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Buen producto
February 23, 2018

Se lo recomiendo fue una experiencia satisfactoria, volvería a comprar. La mercancía buena llega a tiempo.

Date of experience: February 20, 2018
Virginia
1 review
0 helpful votes
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Great
February 23, 2018

Items that I do receive be good quality and usually arrives on time or earlier than expected delivery date

Date of experience: February 20, 2018
Missouri
1 review
0 helpful votes
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Great
February 23, 2018

It is an amazing site with inexpensive sales of your favorite products! The only downside is that it will take up to a month to come to your house.

Date of experience: February 20, 2018
Texas
1 review
0 helpful votes
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Takes long and iteams get lost
February 23, 2018

Love rhe prices of the iteams but most of my stuff take to long or they get lost i do get my refund but i would like my otean to acguallh arrive and not get lost

Date of experience: February 20, 2018
Texas
1 review
0 helpful votes
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Awesome place to get fantastic deals!
February 23, 2018

I'm so glad I found Wish. I'm usually sceptical about these online shopping sites bit Wish has great reviews and my experiences have been wonderful. Such a wide variety of items and the prices... WOW!

Date of experience: February 20, 2018
Arizona
1 review
0 helpful votes
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Shipping takes forever
February 23, 2018

The shipping just takes a long time, but overall Im satisfied with the products I have received! Products have been wonderful and useful for what they are advertised for.

Date of experience: February 20, 2018
Florida
1 review
0 helpful votes
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The only problem is the shipping time.
February 23, 2018

Shipping takes too long. Makes it hard to buy as gifts for special occassions. So far everything i ordered has been good. Quality. Size. Just as pictured

Date of experience: February 20, 2018
Singapore
1 review
0 helpful votes
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Shopping experience
February 23, 2018

Have been satisfied with the products purchased so far.
Would appreciate more in the description of product - e.g. sunglasses. Measurement of glasses would be helpful as some people with broader faces may want something bigger instead of buying then realising it is too tight.
Clothes have been satisfactory.

Date of experience: February 20, 2018
Alabama
1 review
0 helpful votes
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Convienent, easy, and fun to get lost in! Simply love Wish and all the products I have recieved have been wonderful!

Date of experience: February 20, 2018
Washington
1 review
0 helpful votes
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I love wish!
February 23, 2018

Wish always fixes any problems and it delivers on time or before time which is awesome! All my products have come in perfect conditions and just as described!

Date of experience: February 20, 2018
Canada
1 review
0 helpful votes
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Thank you
February 23, 2018

Everything is good. I am happy with wish. Thanks. I will. Let my friends know about wish. Fast responses.

Date of experience: February 20, 2018
New Jersey
1 review
0 helpful votes
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I will recommend it.
February 23, 2018

Wish is a good way for shopping when you want to buy a lot of products for less price. Just it takes long to arrive, But they arrive well. Also, sometimes products come really early then what it says. I'll recommend it for everyone who likes to buy a lot of stuff.

Date of experience: February 20, 2018
Illinois
1 review
0 helpful votes
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I love using wish for gifts and myself. It has every thing I pretty much want. But I can't give it five stars because some of the products aren't always what they show. Which is kinda a bummer. But over all good app to use, just plan weeks ahead if your gifting.

Date of experience: February 20, 2018
California
1 review
1 helpful vote
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I love shopping on wish.
February 23, 2018

All stuff I order very satisfy with purchase affordable thankyou worth the wait. Great quality and quantity very glad it's convienent.

Date of experience: February 20, 2018
Pennsylvania
1 review
0 helpful votes
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My experiences with Wish
February 23, 2018

Everything has gone well well just two minor defects which were handled quickly and made me a very happy consumer, for that I will return often...
Thank you, Wilma Peirson

Date of experience: February 20, 2018
Australia
5 reviews
10 helpful votes
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Waste of time & money
February 22, 2018

Faulty and falsely advertised goods. Overpriced and postage times far too long. Postal costs are extreme for more than 1 of the same item from the same supplier! Account deleted will never use again.

Date of experience: February 19, 2018
GB
1 review
2 helpful votes
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Reimbursed in full
February 21, 2018
Updated review

I've just checked my credit card account and the full amount of my purchases has been repaid.
But still no contact or paperwork!
Very grateful - be careful.

Date of experience: February 19, 2018

I ordered 2 coats(medium) for my wife who is size 14 (UK). The order came through on time but the coats were about two sizes too small. The coats appear to be good quality for the price I paid. There were logos/detail on the coats that were not visible on the pictures on the web site. There was no paperwork with the packages.
I clicked on "Return item" and stated the coats were too small. I had to include pictures!
I re-read the returns policy and it says that returns postage IS NOT PAID by the company.
As yet I have not received a reply.

Date of experience: February 15, 2018