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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Mexico
1 review
3 helpful votes
Follow Salvador C.
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Only need more information about the shipping, because sometimes not have the real status of the shipping. I love to buy in wish

Date of experience: March 4, 2018
Mexico
1 review
1 helpful vote
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Uncomplete buy
March 7, 2018

I like the items i've shopped, but there are a few times i have not received the items a payed for, nor refund because you have a 30 days policy.

Date of experience: March 4, 2018
Germany
1 review
3 helpful votes
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Diamond painting
March 7, 2018

This store love yan yu has done nothing bit fob me off, I've done everything they said in my correspondence with them, but they insist it's been delivered when I know it hasn't so -01 is my rating

Date of experience: March 4, 2018
Australia
1 review
4 helpful votes
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The wish support haven't answered my questions for over a week now!
When you have a complaint about items over $100AUD, then wish support becomes awful and seems to be just like a scam!

Date of experience: March 3, 2018
North Carolina
1 review
0 helpful votes
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Wish has what I want at a price I can afford. Sometimes shipping takes a while but I've received everything I've ordered is wonderful condition.

Date of experience: March 2, 2018
Massachusetts
1 review
1 helpful vote
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If only the shipping was faster then shopping with wosh would blow other shopping sites out of business.

Date of experience: March 2, 2018
Italy
1 review
0 helpful votes
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Divertente
March 4, 2018

Mi piace cercare cose insolite. Trovo cose che normalmente non trovi nei grandi market. Ottimi prezzi e spedizione accettabile

Date of experience: March 2, 2018
Thailand
1 review
0 helpful votes
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Experience with Wish
March 4, 2018

Cannot expect when i will receive the purchased and some of them, till now do not receive, even though I get the payback that is appreciated.
For the product quality is 60% good 40% bad

Date of experience: March 1, 2018
Austria
1 review
0 helpful votes
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Verbesserungspotential vorhanden
March 4, 2018

Die Rückführung in den Shop nach Bezahlvorgang schlug mehrmals fehl mit dem Resultat dass ein Artikel bezahlt wurde aber anschließend noch im Warenkorb verblieben!
Weiters werden oft von Anbietern falsche Bilder zu Artikeln gezeigt als "andere Grösse", das ist Irreführung, Wish sollte das verhindern!

Date of experience: March 1, 2018
Canada
1 review
1 helpful vote
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Achat de plusieurs choses
March 3, 2018

Je suis toujours satisfaite à chaque achat, services rapide, courtois, réponse à mes questions rapide et compréhensible. Merci à toute l'équipe de me simplifier la vie. Je commende!

Date of experience: March 1, 2018
Washington
1 review
3 helpful votes
Follow CEAQUIN M.
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Always a surprise and fun.
March 3, 2018

Wish is the single most amazing app which finds the greatest deals all in one spot. I have found a huge variety from baby clothes to jewellery, and more. I am very pleased with Wish, and it has helped me save time and money purchasing needs, goods finds and wants!

Date of experience: February 28, 2018
Texas
1 review
0 helpful votes
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Good store app
March 3, 2018

High quality products at very cheap prices.

I have been using this app since 2014 and I have been getting very good results with them from creams to jewelry, I was very satisfied with all of my purchases.

Date of experience: February 28, 2018
South Africa
1 review
4 helpful votes
Follow Danielle H.
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I would just like to advise people that have not used Wish, Geek or Home that the service is pathetic.
My purse was stolen and I had to replace my card...
Since then my account has been restricted and I have sent the info that they requested so many times that I cant even remember.

My first order with Geek was a total waste of time as I kept following up and was assure that my order was on its way. I never received those goods.

I gave them the benefit of the doubt and actually started receiving my stuff and ended up buying more and more.

Then the issues started rising again when the products did not arrive by the dates given by them.

I currently have 5 orders at Geek, 19 at Wish and 3 at Home that needs to be refunded.
I have been issued ticket after ticket since the 1st of March without any help.

DO NOT FALL INTO THE SAME TRAP AS I DID.

I hope this advise helps a few people

Date of experience: February 28, 2018
Maryland
10 reviews
23 helpful votes
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Great site
March 2, 2018

Great site been using it a lot they got many sellers to buy from just watch out on the seller rating and shipping cost there is some bad reviews but if you buy from a seller with a 41% rating you are probably are going to have your order miss up or missing

Date of experience: February 27, 2018
Mexico
1 review
0 helpful votes
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Pedido con retraso
March 2, 2018

Pues mis pedidos se han retrasado mucho pero el equipo amablemente está tramitando el reembolso, lo cual agradezco. Espero que en futuras compras los productos lleguen sin problema.

Date of experience: February 27, 2018
Nevada
1 review
3 helpful votes
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Awesome
March 2, 2018

WISH.com is a dream come true! They have Reasonable Prices, a Variety, and Good Quality Products! A customer couldnt ask for anything more. However, I gave them four stars because of the length of time it takes to receive an item, sometimes.

Date of experience: February 27, 2018
Australia
1 review
3 helpful votes
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Bird's beak too short or broken it seems
No silver identification marking
No gems on the underside of the hummingbirds wings
No gems on the underside of the flower
The centre stone of the flower is green glass not an emerald as indicated
The flower is not at all as indicated

Date of experience: February 27, 2018
Turkiye
1 review
1 helpful vote
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Zamanından önçe geldi. Bazı ürünlerde sahtekarlık var. 216 gb diye yazılan usb ler 32 gb çıktı. çep telefon kılıflarda yine bazısı 3. Sınıf çıktı. Bunun dışında dehşet şekilde güzel ürünler ve ucuz.

Date of experience: February 27, 2018
Turkiye
1 review
2 helpful votes
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İ didnt have any problem with wish, just i had one missunderstood with a store thats all. I am happy

Date of experience: February 27, 2018
Florida
3 reviews
4 helpful votes
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Wish upon a star
March 1, 2018

Not every wish upon a star comes true, likewise with wish, com. Sometimes it takes forever to receive your purchase and sometimes when it comes it greatly disappoints you, As they say, sometimes you have to be careful what you wish for. Remember, I said sometimes, I still shop with them

Date of experience: February 27, 2018