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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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I have at least 4 items past delivery dates and have no idea if or when they will be delivered. Ive contacted customer support and their only reply is wait or refund. I would like to know where the items are.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Convenient and fun
June 15, 2018

It's fun to try products you didn't know were available. But my favourite are the rings. I order a lot of them. At my job I would never wear expensive jewelry. But I love flashy rings so they are readily available and very affordable. They obviously don't last as long as expensive ones but who cares. I get to change them out every few months. Roxi rings are my favorite.

Date of experience: June 12, 2018
Colombia
1 review
0 helpful votes
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No llegan los pedidos
June 15, 2018

Pedi un "Obsequio" que no a llegado y además me cobraron el envío, pedi otra cosa, porque me parece que tienen buenas ofertas, pero si no llega tendré que desinstalar la aplicación.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Very satisfied
June 15, 2018

Items arrive quickly and the price is right. So far so good, although some things are not of the highest quality. All in all, the experience is very good.

Date of experience: June 12, 2018
Italy
1 review
0 helpful votes
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Very professional
June 15, 2018

All precise, fast and efficientsmall problem, but repaid immediatelyexcellent site, always updated and efficient

Date of experience: June 12, 2018
California
1 review
0 helpful votes
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Average
June 15, 2018

Some material is cheap and others are great. Example. I've order fake leather and some lasted me 3 years and others ripped immediately.
Size is very confusing and some charts don't have the right measurement.
Make up, some come broken and others are stains on lipstick to wear sometimes I cant wipe it off unless I use a babywhipe which is okay with me.
Toys are smaller than displayed, less info on how it works, but gets the basic job done.
Sometimes during a binge of shopping online, I get half of my material delayed and dont even come at all and its irritating.

Over all, if I have a problem, they will refund me my money if I ask if it.

I hope things were to be more clear in the future but I will continue to shop here.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Not Happy
June 15, 2018

I purchased this item
Brand men underwear boxer shorts bulge enhancing Front + back Double removable push up cup Convex Cup Man Underpants
Store: JOCKMAIL-01
Quantity: 2
Delivered on Apr 30,2018
Tracking #: WI*******853SH

I didn't receive it and I had email support keep getting the run around that I should check with my post, but still I didn't receive my refund to date

Date of experience: June 12, 2018
Florida
1 review
0 helpful votes
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Awful experience
February 18, 2021

My order did not show up at all and it kept saying it was coming but never arrived and i was very disappointed and other product's werent what they described to be.

Date of experience: June 12, 2018
Puerto Rico
2 reviews
0 helpful votes
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Excelent
June 15, 2018

Es una experiencia maga inicia. Estoy bien satisfecha y contenta con todo lo que eh comprado en WISH ME ENCANTA

Date of experience: June 12, 2018
Missouri
1 review
0 helpful votes
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Wish is excellent
June 15, 2018

Always get items ahead of time and have been satisfied with all items Ive gotten!
Descriptions and photos and customer reviews are very helpful and accurate.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Poor quality over all
June 15, 2018

Never buy clothes or footwear quality and sizing terrible. Some tools arent too bad watches not good some jewelry turned dark brown over nite sunglasses were nice mens cologne smells terrible for what value is suppose to be worth

Date of experience: June 12, 2018
Mexico
1 review
0 helpful votes
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Thankfull
June 15, 2018

Better than expected, items in good conditions, price versus quality is good and receiving warnings for tracking is good.

Date of experience: June 12, 2018
California
1 review
0 helpful votes
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Hola, he comprado varios Productos en Wish, y la verdad es que estoy satisfecho con lo que he comprado, pero hubieron unos productos que tardaron mucho en llegarme a mi casa y uno de ellos me llegó roto, eso es lo que me molestó en una de mis compras, y es que el problema es que ya no puedo hacer reembolso ni hacer nada, me tengo que quedar con mi producto roto que encima no me llegó exactamente como salía en sus imágenes

Date of experience: June 12, 2018
Colombia
1 review
0 helpful votes
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No recibí los productos, ni la devolución del dinero. Escribí y solo que debo esperar un mes más sin productos ni plata.

Date of experience: June 12, 2018
New York
1 review
0 helpful votes
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It takes the merchandise a couple of weeks to arrive but it always does and the wish team have your back.

Date of experience: June 12, 2018
Paraguay
1 review
0 helpful votes
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Delivery times
June 15, 2018

The things I received was what I expected but the thing is that there are several things Ive ordered and I distinto receive them. Im waiting and dates settled up by application wasnt okay. Im still waiting. But shire that the things I have are exactly as they were shown in the app and response time for questions is amazing

Date of experience: June 12, 2018
Texas
1 review
0 helpful votes
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Bad experience.
June 15, 2018

Not good! I had to wait 2 months to receive my order and could not contact anyone to locate my order or find out why it took so long? I still havent received my second order which I for since I ordered it twice. Im still waiting for my second ring. Bad service. I will no longer order from Wish again. No order should take over 3 or 4 weeks. Kathy Branson

Date of experience: June 12, 2018
South Carolina
1 review
0 helpful votes
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Good stuff, Shop carefully
June 15, 2018

Overall, I enjoy shopping on Wish but it is hard to get to the right people that really read what your problem is and the wait for the reply. Some of the items are not good but rather then go through the return process I keep the stuff. I still love this site despite the issues.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Slipper dusters 2 pairs
June 15, 2018

These items I ordered to did not receive and I did not get a refund and other items I ordered I did not receive but did receive a refund, I ordered some watches that arrived and a swimsuit that arrived, I have not ordered anything else, and not sure if I will again

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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Clothes
June 15, 2018

Sizes a bit hit and miss Purchased a necklace for which chain already broken. But overall good service

Date of experience: June 12, 2018