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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I have at least 4 items past delivery dates and have no idea if or when they will be delivered. Ive contacted customer support and their only reply is wait or refund. I would like to know where the items are.
It's fun to try products you didn't know were available. But my favourite are the rings. I order a lot of them. At my job I would never wear expensive jewelry. But I love flashy rings so they are readily available and very affordable. They obviously don't last as long as expensive ones but who cares. I get to change them out every few months. Roxi rings are my favorite.
Pedi un "Obsequio" que no a llegado y además me cobraron el envío, pedi otra cosa, porque me parece que tienen buenas ofertas, pero si no llega tendré que desinstalar la aplicación.
Items arrive quickly and the price is right. So far so good, although some things are not of the highest quality. All in all, the experience is very good.
All precise, fast and efficientsmall problem, but repaid immediatelyexcellent site, always updated and efficient
Some material is cheap and others are great. Example. I've order fake leather and some lasted me 3 years and others ripped immediately.
Size is very confusing and some charts don't have the right measurement.
Make up, some come broken and others are stains on lipstick to wear sometimes I cant wipe it off unless I use a babywhipe which is okay with me.
Toys are smaller than displayed, less info on how it works, but gets the basic job done.
Sometimes during a binge of shopping online, I get half of my material delayed and dont even come at all and its irritating.
Over all, if I have a problem, they will refund me my money if I ask if it.
I hope things were to be more clear in the future but I will continue to shop here.
I purchased this item
Brand men underwear boxer shorts bulge enhancing Front + back Double removable push up cup Convex Cup Man Underpants
Store: JOCKMAIL-01
Quantity: 2
Delivered on Apr 30,2018
Tracking #: WI*******853SH
I didn't receive it and I had email support keep getting the run around that I should check with my post, but still I didn't receive my refund to date
My order did not show up at all and it kept saying it was coming but never arrived and i was very disappointed and other product's werent what they described to be.
Always get items ahead of time and have been satisfied with all items Ive gotten!
Descriptions and photos and customer reviews are very helpful and accurate.
Never buy clothes or footwear quality and sizing terrible. Some tools arent too bad watches not good some jewelry turned dark brown over nite sunglasses were nice mens cologne smells terrible for what value is suppose to be worth
Better than expected, items in good conditions, price versus quality is good and receiving warnings for tracking is good.
Hola, he comprado varios Productos en Wish, y la verdad es que estoy satisfecho con lo que he comprado, pero hubieron unos productos que tardaron mucho en llegarme a mi casa y uno de ellos me llegó roto, eso es lo que me molestó en una de mis compras, y es que el problema es que ya no puedo hacer reembolso ni hacer nada, me tengo que quedar con mi producto roto que encima no me llegó exactamente como salía en sus imágenes
No recibí los productos, ni la devolución del dinero. Escribí y solo que debo esperar un mes más sin productos ni plata.
It takes the merchandise a couple of weeks to arrive but it always does and the wish team have your back.
The things I received was what I expected but the thing is that there are several things Ive ordered and I distinto receive them. Im waiting and dates settled up by application wasnt okay. Im still waiting. But shire that the things I have are exactly as they were shown in the app and response time for questions is amazing
Not good! I had to wait 2 months to receive my order and could not contact anyone to locate my order or find out why it took so long? I still havent received my second order which I for since I ordered it twice. Im still waiting for my second ring. Bad service. I will no longer order from Wish again. No order should take over 3 or 4 weeks. Kathy Branson
Overall, I enjoy shopping on Wish but it is hard to get to the right people that really read what your problem is and the wait for the reply. Some of the items are not good but rather then go through the return process I keep the stuff. I still love this site despite the issues.
These items I ordered to did not receive and I did not get a refund and other items I ordered I did not receive but did receive a refund, I ordered some watches that arrived and a swimsuit that arrived, I have not ordered anything else, and not sure if I will again
Sizes a bit hit and miss Purchased a necklace for which chain already broken. But overall good service
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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