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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Belgium
1 review
0 helpful votes
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Je hebt een grote keuze uit een mooi assortiment voor niet te veel geld. Het top team van Wish doet er alles aan om je de beste service voor, tijdens en na de verkoop te geven!

Date of experience: June 17, 2018
France
1 review
0 helpful votes
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Super
June 19, 2018

Super site mais de temps en temps colis très en $#*! ou bien le colis manque des pièces mais sa va dans l'ensemble et comme sa dépend des articles soit le colis arrive en avance ou soit en $#*!

Date of experience: June 17, 2018
Australia
1 review
0 helpful votes
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I'v ordered shoes, wrong size also waist coat far to small, Monicular again not what I ordered. Makes me not to deal with Wish anymore.

Date of experience: June 17, 2018
GB
1 review
0 helpful votes
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Happy
June 19, 2018

Got everything as per description. Only 1 problem with a coat but was sorted out quickly by staff. I recommend to all my friends

Date of experience: June 17, 2018
Ireland
1 review
1 helpful vote
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Very bad site
June 19, 2018

It's a very bad online services I ordered stuff never came and wen I go into it it says it has came and the received button is hit not happy very bad site

Date of experience: June 17, 2018
Austria
1 review
0 helpful votes
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Jestem w miare zadowolona.
June 19, 2018

Niektore zamowienia nie docieraja do mnie, mimo ze sa oplacone z gory.
Niektore zamowione rzeczy albo nie odpowiadaja opisowi (np. Zamiast "filled" albo "solid gold" jest to miedz z pozlotka, ktora schodzi po kilkakrotnym noszeniu), albo przychdzi ciut inny model niz zamowiony (np. Etui do telefonu), albo miala byc poduszka z pamiecia, a przychodzi bambusowa..., albo torebka jest super ale ma zepsuty zamek...
Ale pomijajac wyzej wymienione niedociagniecia, z wiekszosci zamowien jestem zadowolona, tak z zakupu, jak i z ceny.

Date of experience: June 17, 2018
Australia
1 review
0 helpful votes
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Happy man
June 19, 2018

All in all i, m very happy with the service i have recived from wish.
9 out of 10 deliverys have arived befor time or on time. Well done.

Date of experience: June 17, 2018
China
1 review
0 helpful votes
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Could be better
June 19, 2018

Once I have bought a product I can do without heaps of recommendations trying to sell me the same or similar products all the time.

Date of experience: June 17, 2018
Greece
1 review
0 helpful votes
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Very Satisfied
June 19, 2018

Very Satisfied, Very Satisfied, Very Satisfied, Very Satisfied, Very Satisfied, Very Satisfied, Very Satisfied, Very Satisfied,

Date of experience: June 17, 2018
Israel
1 review
1 helpful vote
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Dissapointed
June 19, 2018

Shopped a lot and was willing to accept the delayed deliveries, but when an item didn't arrive I was told that I couldn't get a refund as it is too late. How can I tell if something will arrive or not- while waiting for over 2 months for each package?

Date of experience: June 16, 2018
Ohio
1 review
0 helpful votes
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You have a profitable and successfull buosness. My suggestion to better the consumer satisfaction is by focusing on the process once the order has be approved. I have purchased 7 to 12 different orders since I joined and I believe only half of the order history was up to date. Several times i would track the package being shipped and it was still in transit from halfway across the word but showed up in the mail an hour later. Polish up the infrastructure starting once the order bringing to be shipped

Date of experience: June 16, 2018
Spain
1 review
0 helpful votes
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Bueno y mas
June 19, 2018

Los errores se corrigen y bastante satisfecho con los productos y la calidad y atencion buenas aunque algunos tardan mucho en llegar pero se tolera gracias y un saludo

Date of experience: June 16, 2018
Israel
1 review
0 helpful votes
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An Amazing app! Everything i buy is from "wish", cheap and in great quality, fast shiping and mostly the things i buy are in total fit or size

Date of experience: June 16, 2018
Canada
1 review
0 helpful votes
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Happy
June 19, 2018

Very satisfied with product. It was a great fit and I recieved it in fast time. Much earlier then I had expected.

Date of experience: June 16, 2018
Australia
1 review
0 helpful votes
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The products that I've ordered I'm satisfied for what I paid for. Some are not so great but some are, but I still shop@ wish.

Date of experience: June 16, 2018
Singapore
1 review
0 helpful votes
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Good varieties and affordable
June 19, 2018

I enjoy my shopping experiences with Wish. There are good varieties and they are affordable. However, sometimes the delivery fee is too expensive.

Date of experience: June 16, 2018
California
1 review
0 helpful votes
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Not worth it even for the price.
June 19, 2018

1 Never got an item. I was sent wrong items. Returns are difficult. The items decent quality for the price but shipping is unpredictable.

Date of experience: June 16, 2018
California
1 review
0 helpful votes
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Not bad
June 19, 2018

I love most of the products wish has on their site, but the shipping takes so long it is almost not worth ordering from the site any more. Or the order doesn't even come in and you have to ask for a refund. The refund is easy to get, much better than the shipping.

Date of experience: June 16, 2018
New Zealand
1 review
0 helpful votes
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Wish Purchase
June 19, 2018

Excellent service from ordering to receiving. Does the job it was purchased for worked 100%. If I require another I wouldn't hesitated in ordering again

Date of experience: June 16, 2018
Japan
1 review
0 helpful votes
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GOOD!
June 19, 2018

Although I was worried about using this application at first, I found that it is very good to use it.
Depending on the goods, the amount of money posted is wrong or there are some unreliable shops, but I think that others are still reliable.
Since the items I have purchased so far are satisfied, I would like to continue to use it in the future.

Date of experience: June 16, 2018