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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Keep making customers happy.
June 21, 2018

I am happy please keep doing great work. I recommend so many my friends. Please try to make faster delivery times.

Date of experience: June 17, 2018
Pennsylvania
1 review
0 helpful votes
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Always A Bargine
June 21, 2018

Most of all the products I ordered were a bargain, if you have the time to wait for them, SOMETIMES I can't wait to receive my orders.

Date of experience: June 17, 2018
Australia
1 review
0 helpful votes
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Don't like the price increases
June 21, 2018

I used to buy tons of stuff on wish because it was cheap and easy. The quality if things was always a bit cheap, but you get what you pay for. Then, they upped the prices of everything and put the shipping way up. Now it's not really worth it. I've switched to buying stuff on Alibaba because it's cheaper.

Date of experience: June 17, 2018
Australia
1 review
0 helpful votes
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Wish order
June 21, 2018

The items were too small even for a large guy like me i ordered XL still, not happy. Items were clothing

Date of experience: June 17, 2018
Portugal
1 review
0 helpful votes
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Funcionamento razoável
June 21, 2018

É uma forma de comprar cómoda, mas tem muita mentira e enganos pelo meio.
Entendo que deveriam mostrar e vender com verdade, as mentiras são sempre uma forma muito fraca de vender.

Date of experience: June 17, 2018
Mexico
1 review
0 helpful votes
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Perfect
June 21, 2018

Nice products & fast arrive
It's a very nice page for shopping
Sometimes the products come with some $#*!, but not to much as people thinks

Date of experience: June 17, 2018
Australia
1 review
0 helpful votes
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Package didn't arrive
June 21, 2018

I bought a mobile phone on wish recently and it never arrived in the country. Offering a refund isn't good enough.

Date of experience: June 17, 2018
Kentucky
1 review
0 helpful votes
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Good deals on neat stuff!
June 21, 2018

If you can wait a few weeks and want some neat stuff this is the place to look. Not always better than Amazon but very comparable.

Date of experience: June 17, 2018
Nevada
1 review
0 helpful votes
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Not sure which item I'm reviewing
June 21, 2018

I got the items and they are both perfect. Shipping times were standard. A little longer for the poster, but the hoodie came fast.

Date of experience: June 17, 2018
France
1 review
0 helpful votes
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Super
June 21, 2018

Très content de mon achat. Je remercie Wish et les boutiques de la plateforme de vente en ligne. Le sérieux de Wish est un gage important lors des achats.

Date of experience: June 17, 2018
Ohio
1 review
0 helpful votes
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Very disappointed that I never received part of it and only 1 email about it. It is like it never existed!

Date of experience: June 17, 2018
GB
1 review
0 helpful votes
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Bargains galore
June 19, 2018

Great variety of costume jewellery at reasonable costs. Often arrives before given shipping date which is an extra bonus

Date of experience: June 17, 2018
Georgia
1 review
1 helpful vote
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Worst shopping experience ever
June 19, 2018

My items never arrived. The 2 items I received were poor quality. I was very disappointed. I am hesitant to order from wish again.

Date of experience: June 17, 2018
Alabama
1 review
0 helpful votes
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Sometimes worth it, only SOMETIMES.
February 18, 2021

It's hit or miss. I've had more disappointment shopping with them than not but part of it is my own fault. I mean how can you expect something to be on time or exactly what you imagined if you didn't read the description all the way. Plus it's all so cheap which is a good and bad thing. I just learned not to ever buy clothes and if the shipping date on something gets moved, you're never, ever, ever getting it.

Date of experience: June 17, 2018
France
1 review
0 helpful votes
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Excessive price
June 19, 2018

A very aggressive price increase I am disappointed it is regrettable to see the rates increased as quickly frankly do not recommend wish

Date of experience: June 17, 2018
Germany
1 review
0 helpful votes
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Just perfect! Everything went fine and smoothly. Just as it is supposed to be! PERFECT! Thank you very much!

Date of experience: June 17, 2018
Canada
1 review
0 helpful votes
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Online order process is great
June 19, 2018

I'm a bit disappointed that everything is taking a bit longer this time. I have ordered several times and everything has arrived when it was indicated. Everything turns out perfectly fine but the last couple of shipments have taken a month or so longer than originally stated. I love shopping with you and I love the great variety of products you sell.

Date of experience: June 17, 2018
Wisconsin
1 review
0 helpful votes
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Wish rocks!
June 19, 2018

I've ordered many things from wish and have been happy each time. I plan to order many more things. My wife has been happy with all of her purchases as well.

Date of experience: June 17, 2018
Australia
1 review
0 helpful votes
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Great
June 19, 2018

I am very happy with it the product it ok on time delivery i am going order more thank for sale a good product

Date of experience: June 17, 2018
Florida
1 review
0 helpful votes
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No customer service
June 19, 2018

I have been refused for a two dollars refund for an item I paid and never received. You sent me several messages begging me to wait and now its too late for a refund

Date of experience: June 17, 2018