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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Georgia
2 reviews
0 helpful votes
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Good service
June 21, 2018

Great and awesome. The product was it was expected...

Date of experience: June 18, 2018
Canada
1 review
0 helpful votes
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Wish is a good app with great pricing. I make a lot of purchase there but only about 1/2 of the items actually get delivered. Wish is excellent for giving me refunds but I made the decision to buy the itms, they should all be delivered.

Date of experience: June 18, 2018
North Carolina
1 review
0 helpful votes
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I got quite a few things in one go. And they all came in earlier than they originally said. Which was awesome! And all were good quality as well. Which is a plus!

Date of experience: June 18, 2018
Singapore
1 review
0 helpful votes
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Delivery should keep on time
June 21, 2018

Wish sales team should keep eye on the deliveries and ensure that there is no hiccup so that customers are informed if the item is out of stock or there is a delay. This will ease the disappointment feelings of the customers.

Date of experience: June 18, 2018
Switzerland
1 review
0 helpful votes
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Easy and worth the price
June 21, 2018

Buying at wish is really easy and should the item arrive damaged, it is rapidely refund. But really most of the times the goods are well packed and look exactly as on the pictures.

Date of experience: June 18, 2018
Norway
1 review
0 helpful votes
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Very good
June 21, 2018

I am very satisfied with the thing I bought. They are exactly how they were described. Good quality, good price, good delivery and contact with salesman. I recomend it to everyone

Date of experience: June 18, 2018
Italy
1 review
0 helpful votes
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After 2 months of mild use, the plug in of my powerbank detached from the mainboard. They told me that they can't do anything for me, and I lost item and money.

Date of experience: June 18, 2018
Spain
1 review
0 helpful votes
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Krijgt niet wat je besteld
June 21, 2018

Ik heb la meerdere malen niet het product gekregen dat ik besteld had. Ook vindt ik de levertijd lang en soms veel te lang

Date of experience: June 18, 2018
Washington
1 review
0 helpful votes
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Jewellery is beautiful and clothes are good quality and reasonably priced. I should not have to put in at least 100 characters. Two sentences should be enough!

Date of experience: June 18, 2018
Australia
2 reviews
0 helpful votes
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Love the sight and have basically satisfied with my purchases. Also gtateful for the return policy while getting used to sizing.

Date of experience: June 18, 2018
Oklahoma
1 review
1 helpful vote
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Horrible
June 21, 2018

I don't plan to shop on wish I actually deleted the app I never received my refund I ordered 2 outfits and never received them I reported it and was granted a refund it never posted to my account it sucks there's no customer service number it's pure bull$#*! site I tell everyone wish is a rip off and I will continue to spread the bad service

Date of experience: June 18, 2018
Australia
1 review
0 helpful votes
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Recieving
June 21, 2018

Too many items not being delivered. They ask you to extend waiting time then its too late for refund

Date of experience: June 17, 2018
Italy
1 review
0 helpful votes
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Wish, low cost good quality
June 21, 2018

The package arrived well (arrived 20 days ahead). The product is as described, good quality at a modest price

Date of experience: June 17, 2018
Florida
1 review
0 helpful votes
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I know not to buy clothing from sites like this, but buying cheap necklaces, key chains, nail products, and stationary, it's amazing! Normally everything shows up ahead of the estimated time and exactly, if not better than pictured. The few times I've had the wrong item, a broken item, or didn't get the item shipped to me, Wish has refunded me the entire price plus the shipping cost without even asking me to send back the damaged/wrong item. I think it's great company policy because a lot of my issues with shopping online are the return policies.

Date of experience: June 17, 2018
Australia
2 reviews
0 helpful votes
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Very happy with wish
June 21, 2018

Just some things take a while to get here but other wise very happy customer thank you very happy with wish and home and geek

Date of experience: June 17, 2018
Texas
3 reviews
0 helpful votes
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Wish is a great shopping place.
June 21, 2018

I have had nothing but a good experience with Wish and will continue to shop with them. It takes longer to get items but well worth the wait for the savings.

Date of experience: June 17, 2018
India
1 review
1 helpful vote
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I have order morethan 25 products but i didn't receive 8 products what is this? Even though you refunded the amount but still i was waiting for the product for a month atlast i didn't get the product.

Date of experience: June 17, 2018
Switzerland
1 review
0 helpful votes
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I've got my wish
June 21, 2018

My expiriance on wish is over rated, at the begining i was not sure on security matters, and also I just not belive such kind of useable things with a small amount of money can purchase but, since I started to order most of the them are satisfied me because of that I would like to thank you wish.

Date of experience: June 17, 2018
Singapore
1 review
0 helpful votes
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Honest and trustworthy
June 21, 2018

Very happy with the way you have been handling my transactions. Thanks and keep up the good work. Will purchase more in future.

Date of experience: June 17, 2018
Texas
1 review
0 helpful votes
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Happer customer
June 21, 2018

Love shopping on Wish. Such a big variety of products. Postage is quick and reliable. And the clothing sizes are true to size. Have not had any problems shopping on wish and don't hesitate to recommend Wish to family and friends.

Date of experience: June 17, 2018