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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
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This site is mostly fake positive reviews. I order 10 that have been delayed every few days to a week to two weeks for 3 months now. Contact info is burried in the net and bull$#*! customer ai responses that dont address any complaints. Now all items are again delayed delivery for june 29th. Complete bs reviews. Wish doesnt care. Just walk away
I havw been tracking my oder and it insicates that it was delivered. This was a lie. Product was never delivered. I don' t believe the order tracking. And there is no one in customer service to discuss this with. I will NEVER order anything again from Wish. I do alot of online shopping and have never had an issue. This company terrible.
Hi Marie. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
Ordered two items in early April that were supposed to be here in early May. They never came and which keeps pushing back the date of their arrival but it looks like they haven't even shipped from China yet. They appeared Dead Set against issuing a refund. Never again you got me.
We're here to help, Tim! So we can learn more, please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to your response.
I ordered a few items for my son's birthday 3 months ago and still waiting lol my son keeps checking the mailbox everyday when or IF i receive my package it'll be the last time
Hi Noel, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
The worst site ever - been waiting over a month. Robot chat so no person to ask for refund. Painful - go to amazon
Hi Atina. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
Im tired of these people. I have ordered about 10 things from them. 3 have arrived no problem. 2 arrived vastly different than the description. 1 was broken. And the last has sat in "wishpost order generated" since april 17th. Two full months. They continue to change the delivery date and refuse to cancel or refund. They only send scripted replies. Don't waste your time or your money.
Hi Taylor. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Wish.com is a scam. I had two people steal my art from there and getting it removed was and still is a hassle because you cannot contact the seller. The worst part of it is, they are not just ripping me off, but they are ripping other people off by overcharging what I originally sold the art for. I believe most of the positive reviews on there are fake.
Hi Andrea. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
Just don't touch them... now they have COVID to blame. How convenient. Yes, I ordered before reviewing. AHHHHH. I'm out $50, so I was lucky. Ton's of empty statements as to the shipping and planned arrival of purchased goods. Assuredly, a snail could have arrived more quickly self-propelled. Having ordered directly from folks on ebay, foreign goods always made it by 3 weeks.
So, at 5, I have given up.
Do yourself a favor. Just don't waste your time, your money, or your aspirin. We only have to blame ourselves. The only way it will stop is if WE all stop. I do believe it is laundering money - - - OURS.
How many people does it take to listen? Leave it alone, it won't reach your home, and you'll be left wagging your tail behind them. So much for AESOP fables.
We're here to help, Jim! So we can learn more, please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to your response.
Sunt provocat sa ma dezbrac de caracter, sunt hoti care isi desfasoara activitatea pe banii nostri.
Un produs banal, a ajuns dupa data stabilita, al doilea inca il astep si sunt 2 luni de cand l-am primit pe primul, comanda fiind facuta in aceeasi zi.
Nu poti face plangere, vb doar c-un robotcu raspunsuri prestabilite.
Hi Paraschiv, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
I have been waiting months for my delivery, the date keeps getting put back. "Customer service" is a series of set answers so you can't actually speak to anyone or complain. Will never use WISH again.
Hi Wendy. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
It's been over 2 months since I ordered an item. The Wish app keeps pushing the delivery date out so much and there is no way to really see where your package actually is. Mine has been in Chinese customs for over 2 months now... I understand the virus complicates things but seriously? I should not have to wait this long or at least be given some sort of time estimate for when it is actually coming. My tracker for my fake vines order actually stopped giving me estimates since it has been so long. Another thing... vendors can lie about where they are from. Half the reason I ordered from this vendor is because they said they were in the US of America, so I figured it wouldn't take too long to get here. So tell me
Why it's coming from China? Never trusting this site again... deleted.
Hi Elizabeth. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Company is a fraud. Poses as a US company but really is a Chinese company as all products are shipped directly from China. There's no human customer service either as everything is chatbots. Simple orders taking over 2 months to receive and company won't provide refunds. I would not recommend as I'll personally never order from them again.
Hi Katen. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
After a month and a half, still have not received my order. Can't contact anyone except automated chat, with preselected form. You will lose your money.
We're here to help, Janet! So we can learn more, please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to your response.
I've ordered from China before and was always very satisfied (you do have to critically assess). So when I saw Wish, I thought, sure, why not. I ordered candlesticks. Did not need them soon so was not concerned. Well now, 6 weeks later and after an inquire that says my product is on schedule, I don't think so. Will see if I ever get them, but whatever their processes are, they choose not to communicate when the month long projected shipping date has past. I am not impressed. Buyer beware. They've lost my business!
Hi Donna, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
It has been 2 months almost to the day since I ordered. Still do not have item and it is virtually impossible to contact them. No phone number on their site, no email on their site. Tried using their online chat and the responses I get are so freakin' rude. Do not buy from this company!
Hi Lori. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
Ordered an item 6 weeks ago and was given a delivery date. It didn't arrive and the delivery date changed, still didn't arrive, delivery date changed etc. No customer support, just automated chat. Link to carrier site doesn't work.
Hi Chris. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
1) No customer support to talk to.
2) Wish always advances the due date.
3) Wish has an F rating from the BBB.
4) I ordered three things and have not gotten them.
Do no use this company. Scam Scam Scam!
Hi Paul. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
I ordered an items 2 month ago and stills doesnt receive it and right now i try to have my money back and they tell me to wait another 2 months, this is verry a bad compagny, we guys have to sued wish.com
We're here to help, Junior! So we can learn more, please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to your response.
I paid for item was suppose to receive in 2 weeks now more than 2 month no item, no money, later i find out is a chinese company with a lot of damaged products if luckily receive
Hi Mario, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
Wish sucks and I will never ever order another item from them the stuff is raggedy it comes broken and then you can't get anybody to get me anything remedies
Hi Rainey. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
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Hi Steve. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.