Wish

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2.7
Reviews 8,276
5 Stars
20%
4 Stars
11%
3 Stars
6%
2 Stars
7%
1 Star
56%

Missouri
3 reviews
0 helpful votes
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What help THEY SUCK
February 19, 2021

They take your money don't send your order and have website hell for conflict resolution. DO NOT DO BUSINESS WITH THEM

Date of experience: February 19, 2021
Wish C. — Wish Rep
over a year ago

Hi Rick. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!

Switzerland
1 review
0 helpful votes
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I bought a product from Wish in December and that is why I gave my credit card details. At the end of January a payment appeared on my card for products I didn't make and at the beginning of February again. Beware! I am now in contact with my credit card to see that the money is returned.

Date of experience: February 19, 2021
Wish C. — Wish Rep
over a year ago

Hi Andrea, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.

Sweden
1 review
0 helpful votes
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Worst treatment ever!
February 19, 2021

When complaining about wrong products delivered I have been asked multiple times to present picture evidence. Wish divided my order into two orders because I ordered two different colours and in spite of me sending pictures of the defect different products they keep coming back and putting the same questions about the number of products time after time. I have given up! Never EVER anything more will be bought by me from Wish. They treat you as an imbecill.

Remember that I warned you!

Date of experience: February 19, 2021
Wish C. — Wish Rep
over a year ago

Hi Kjell. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.

Washington
1 review
0 helpful votes
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Never Again
February 19, 2021

10 days passed delivery date I called "Customer Service". What a joke, it is a long voice recording of offers for services, no customer support agent. Then the voice tells you to call a new number and guess what. A new long list of services and no agent. NEVER AGAIN!

Date of experience: February 19, 2021
Wish C. — Wish Rep
over a year ago

Hi Randy. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Singapore
2 reviews
3 helpful votes
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Terrible delivery timing too long to wait. More than a month of delivery was so unacceptable only from China to SG. I ordered items before from another online store, it won't take 3 weeks for items coming from China. Once you paid for it, that's the time it will reveal the delivery date & time. So no more chance for you to cancel it and their customer service online telling the same, the order already confirmed so they cannot file a return & refund for the item. Don't buy on Wish if you can't wait for more than a month of delivery. That's the reason why it was so cheap because of the delivery period was so unacceptable.

Date of experience: February 18, 2021
Wish C. — Wish Rep
over a year ago

Hi Nathalie. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Norway
1 review
0 helpful votes
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HORRIBLE CUSTOMER SERVICE
February 18, 2021

They charged me for an order that didn't go through and keep replying the same messages over and over again. I did not have an email or reference number and Klarna said that Wish havent even informed about a refund. I have already waited for a month. It seems like a scam.

Date of experience: February 18, 2021
Wish C. — Wish Rep
over a year ago

Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.

Australia
1 review
36 helpful votes
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BEWARE OF THIS SCAMMER
February 18, 2021

This app will lure you into free gifts when opening account, then freeze your account forcing you to provide confidential ID informations and then wait until free gift countdown is over, and then open your account to buy the very same item you chose, in full price! The customer support guys couldn't care less as they've got other sources of income from apps like GEEK, MAMA, HOME etc. Do not fall for their false advertisements!

Date of experience: February 18, 2021
Wish C. — Wish Rep
over a year ago

Hi Shafi. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!

Texas
1 review
0 helpful votes
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BEWARE OF WISH
February 17, 2021

If i could give it negative stars I would. Because of the customer service and the refund policy. They would not send me what I ordered nor refund my money from my card. They would not even follow up on the complaint. Lost merchandise

Date of experience: February 17, 2021
Wish C. — Wish Rep
over a year ago

Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.

AE
1 review
0 helpful votes
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Very poor packaging, rusulting to damage product and half full item. Very poor form of delivery, for a small item i have to pay unreasonable shipping fee plus postal payment of 5$ for every item. I repeat EVERY ITEM. And i ordered more than 10 items. Not worth in addition you have to wait for almost 1 month for a it to be delivered.

Date of experience: February 15, 2021
Wish C. — Wish Rep
over a year ago

Hi Joan. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!

Canada
1 review
0 helpful votes
Follow Corey G.
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Ordered products that never showed up. First time I contacted they told me delays are normal. Then when the products never showed up I asked for a refund and they told me the time frame had expired. DO NOT WASTE YOUR MONEY HERE PLEASE

Date of experience: February 15, 2021
Wish C. — Wish Rep
over a year ago

Hi Corey. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Yemen
1 review
0 helpful votes
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ممتاز
February 16, 2021

ممتاز جداً وهو من افضل المواقع في العالم من حيث المصداقيه والثقه الكامله وشكراٌ لك من ساهم وقام ببذل كثير من الجهد والتعب علئ نجاح الموقع

Date of experience: February 15, 2021
California
1 review
0 helpful votes
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What its like to shop online with Wish..
February 14, 2021

Well i shopped twice now with wish and both times i feel as if the dont care about what i wish at all. Seems that comunication on Wish's eyes dont involve any discussion or asking of anything. 9 out of ten times what i order has some exscuses for why i didnt get what ordered. Or they decide on their own that im not wanting wjat i ordered and refund my money causing my unhappiness. If i order a product then thats what i want so send it and if you fail to get me tge product then know that as the soonest possIble time i still want it. Also making comments that i said and did not accully say is wrong. Ill not be doing any more shopping with your company so quit asking me to join you shopping. If i could give you a o i would...

Date of experience: February 14, 2021
Wish C. — Wish Rep
over a year ago

We're here to help, Brian! So we can learn more, please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to your response.

Florida
1 review
0 helpful votes
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Never buy again!
February 14, 2021

Probably the worst site on the web.
Wrong descriptions!
Wrong pricing!
Fraudulent grab to lower price while alluring to higher price!
Horrible product quality!
Most of all, horrible service!
I wouldn't even waste time exploring this one!

Date of experience: February 14, 2021
Wish C. — Wish Rep
over a year ago

Hi Gil. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Minnesota
1 review
0 helpful votes
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Screwups
February 14, 2021

Wish never gets the order right they show a picture of one thing then send you another thing. They are regular screwups.

Date of experience: February 14, 2021
Wish C. — Wish Rep
over a year ago

Hi Wade. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!

Minnesota
3 reviews
0 helpful votes
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CREDIT CARDS
February 14, 2021

WISH HAS EMPTY ALL MY CARDS AND SENT STUFF I DIDN'T ASK FOR, I WILL BE REPORTING THIS TO THE BBB, NOT ONLY ONE CARD ALL MY CARDS WERE MAX OUT FROM WISH. SENT ME TOO LITTLE SHOES, TOO LITTLE OUFITS, AND SENT ME ANYTHING, AND YES WISH STEALS YOU CREDIT CARD MONEY, I ORDER SOMETHING S USING MY CREDIT CARDS, CHECK THEM AGAIN AND THEY WERE ALL MAX OUT. THE ONLY COMPANY I WAS DEALING WITH WAS WISH, THEY CLEANED ME OUT. I WILL BE REPORTING THIS TO INSPECTOR GENERAL. YOU CHARGE ME TWO OF EVERYTHING

Date of experience: February 14, 2021
Wish C. — Wish Rep
over a year ago

Hi Wanda. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.

Tennessee
1 review
0 helpful votes
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TERRIBLE APP
February 13, 2021

Do you want to be a human in debt?
Do you want to have to guess the price of an item even when it says a "price"?

Using the wish app helps create terrible habits in humans and you will continue to lose yourself in other aspects of your life by using this app often.

If you want to continuing supporting apps that look like a scam and act like a low income business, then this is the app for you!

Date of experience: February 13, 2021
Wish C. — Wish Rep
over a year ago

Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.

California
2 reviews
1 helpful vote
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WISH IS TERRIBLE!
February 13, 2021

WISH.COM sold be a horrible, non-functioning product for $228 and the customer service response was even worse. I have no way to contact the manufacturer because no information on the manufacturer is available. They are the worst. DO NOT PURCHASE FROM WISH.COM!

Date of experience: February 13, 2021
Wish C. — Wish Rep
over a year ago

We're here to help, Charles! So we can learn more, please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to your response.

New York
6 reviews
4 helpful votes
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Poor customer support.
February 13, 2021

I purchased a pair of boots that were advertised at $5 for the first customer. The listing said that if I wasn't the first customer, I would receive a full refund for my item. They charged me $64 plus $12 for shipping. I have contacted WISH support on at least 8 occasions, and they refuse to address my issue. They have sent me at least 8 insulting responses. I want my money refunded as promised in the listing. Be aware of this site. I rate it as a 2 star.

Date of experience: February 13, 2021
Wish C. — Wish Rep
over a year ago

Hi Hubert. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Alabama
1 review
0 helpful votes
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I think the photos explain everything.
February 13, 2021

One is before I clicked on what I wanted. It sold for like 10 bucks... after I clicked on it their true colors shined thorough.

Date of experience: February 13, 2021
Wish C. — Wish Rep
over a year ago

Hi Chris. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.

GB
3 reviews
1 helpful vote
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Avoid at all costs
February 12, 2021

I made an order for numerous items. I received a package with a few items in it and when I was asked to review a particular item I realised it hadn't been in the package. Wish was adamant I had received it and would not refund despite me messaging many, many times stating I hadn't. I shall stick to ebay in future they have a decent customer service dept. that doesn't ssume the customer is lying. Terrible customer services, terrible experience.

Date of experience: February 12, 2021
Wish C. — Wish Rep
over a year ago

Hi Gisella. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!

Wish Reviews - 8,276 Customer Reviews of wish.com, Rated 2.7/5