On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
They take your money don't send your order and have website hell for conflict resolution. DO NOT DO BUSINESS WITH THEM
I bought a product from Wish in December and that is why I gave my credit card details. At the end of January a payment appeared on my card for products I didn't make and at the beginning of February again. Beware! I am now in contact with my credit card to see that the money is returned.
Hi Andrea, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
When complaining about wrong products delivered I have been asked multiple times to present picture evidence. Wish divided my order into two orders because I ordered two different colours and in spite of me sending pictures of the defect different products they keep coming back and putting the same questions about the number of products time after time. I have given up! Never EVER anything more will be bought by me from Wish. They treat you as an imbecill.
Remember that I warned you!
Hi Kjell. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
10 days passed delivery date I called "Customer Service". What a joke, it is a long voice recording of offers for services, no customer support agent. Then the voice tells you to call a new number and guess what. A new long list of services and no agent. NEVER AGAIN!
Hi Randy. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Terrible delivery timing too long to wait. More than a month of delivery was so unacceptable only from China to SG. I ordered items before from another online store, it won't take 3 weeks for items coming from China. Once you paid for it, that's the time it will reveal the delivery date & time. So no more chance for you to cancel it and their customer service online telling the same, the order already confirmed so they cannot file a return & refund for the item. Don't buy on Wish if you can't wait for more than a month of delivery. That's the reason why it was so cheap because of the delivery period was so unacceptable.
Hi Nathalie. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
They charged me for an order that didn't go through and keep replying the same messages over and over again. I did not have an email or reference number and Klarna said that Wish havent even informed about a refund. I have already waited for a month. It seems like a scam.
Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
This app will lure you into free gifts when opening account, then freeze your account forcing you to provide confidential ID informations and then wait until free gift countdown is over, and then open your account to buy the very same item you chose, in full price! The customer support guys couldn't care less as they've got other sources of income from apps like GEEK, MAMA, HOME etc. Do not fall for their false advertisements!
Hi Shafi. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
If i could give it negative stars I would. Because of the customer service and the refund policy. They would not send me what I ordered nor refund my money from my card. They would not even follow up on the complaint. Lost merchandise
Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
Very poor packaging, rusulting to damage product and half full item. Very poor form of delivery, for a small item i have to pay unreasonable shipping fee plus postal payment of 5$ for every item. I repeat EVERY ITEM. And i ordered more than 10 items. Not worth in addition you have to wait for almost 1 month for a it to be delivered.
Hi Joan. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
Ordered products that never showed up. First time I contacted they told me delays are normal. Then when the products never showed up I asked for a refund and they told me the time frame had expired. DO NOT WASTE YOUR MONEY HERE PLEASE
Hi Corey. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
ممتاز جداً وهو من افضل المواقع في العالم من حيث المصداقيه والثقه الكامله وشكراٌ لك من ساهم وقام ببذل كثير من الجهد والتعب علئ نجاح الموقع
Well i shopped twice now with wish and both times i feel as if the dont care about what i wish at all. Seems that comunication on Wish's eyes dont involve any discussion or asking of anything. 9 out of ten times what i order has some exscuses for why i didnt get what ordered. Or they decide on their own that im not wanting wjat i ordered and refund my money causing my unhappiness. If i order a product then thats what i want so send it and if you fail to get me tge product then know that as the soonest possIble time i still want it. Also making comments that i said and did not accully say is wrong. Ill not be doing any more shopping with your company so quit asking me to join you shopping. If i could give you a o i would...
We're here to help, Brian! So we can learn more, please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to your response.
Probably the worst site on the web.
Wrong descriptions!
Wrong pricing!
Fraudulent grab to lower price while alluring to higher price!
Horrible product quality!
Most of all, horrible service!
I wouldn't even waste time exploring this one!
Hi Gil. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Wish never gets the order right they show a picture of one thing then send you another thing. They are regular screwups.
Hi Wade. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
WISH HAS EMPTY ALL MY CARDS AND SENT STUFF I DIDN'T ASK FOR, I WILL BE REPORTING THIS TO THE BBB, NOT ONLY ONE CARD ALL MY CARDS WERE MAX OUT FROM WISH. SENT ME TOO LITTLE SHOES, TOO LITTLE OUFITS, AND SENT ME ANYTHING, AND YES WISH STEALS YOU CREDIT CARD MONEY, I ORDER SOMETHING S USING MY CREDIT CARDS, CHECK THEM AGAIN AND THEY WERE ALL MAX OUT. THE ONLY COMPANY I WAS DEALING WITH WAS WISH, THEY CLEANED ME OUT. I WILL BE REPORTING THIS TO INSPECTOR GENERAL. YOU CHARGE ME TWO OF EVERYTHING
Hi Wanda. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
Do you want to be a human in debt?
Do you want to have to guess the price of an item even when it says a "price"?
Using the wish app helps create terrible habits in humans and you will continue to lose yourself in other aspects of your life by using this app often.
If you want to continuing supporting apps that look like a scam and act like a low income business, then this is the app for you!
Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
WISH.COM sold be a horrible, non-functioning product for $228 and the customer service response was even worse. I have no way to contact the manufacturer because no information on the manufacturer is available. They are the worst. DO NOT PURCHASE FROM WISH.COM!
We're here to help, Charles! So we can learn more, please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to your response.
I purchased a pair of boots that were advertised at $5 for the first customer. The listing said that if I wasn't the first customer, I would receive a full refund for my item. They charged me $64 plus $12 for shipping. I have contacted WISH support on at least 8 occasions, and they refuse to address my issue. They have sent me at least 8 insulting responses. I want my money refunded as promised in the listing. Be aware of this site. I rate it as a 2 star.
Hi Hubert. This is far from the experience that we strive to provide and want to make things right. Please send an email to [email protected] with "Sitejabber Review" in the subject line. We look forward to hearing from you.
One is before I clicked on what I wanted. It sold for like 10 bucks... after I clicked on it their true colors shined thorough.
Hi Chris. We want to learn more and to provide you with a permanent solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line.
I made an order for numerous items. I received a package with a few items in it and when I was asked to review a particular item I realised it hadn't been in the package. Wish was adamant I had received it and would not refund despite me messaging many, many times stating I hadn't. I shall stick to ebay in future they have a decent customer service dept. that doesn't ssume the customer is lying. Terrible customer services, terrible experience.
Hi Gisella. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!
Hi Rick. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to [email protected] with "Sitejabber Review" in the subject line. Thank you!