WiseSalesReviews 87

After doing research for months I finally decided what snowblower I wanted to buy. I started looking locally but found out the model I wanted was sold out just about everywhere. I looked online and found Snowblowers Direct but they were out as well. After a quick google search I found the model I wanted at wisesales.com and it was even a couple hundred dollars cheaper than anywhere I had seen and shipping was free. This is surely too good to be true I thought, but it was late and I ordered it anyways (1/27/11).
A few days later I hadn't heard anything so I called in, after being on hold for 10 minutes they found my order and I had given the wrong billing address, once that was corrected they said it should ship Monday and only being 8 hours away they told me it should arrive in 2-3 days. Well the next couple days the Chicago area had the blizzard of the century. Wise Sales must have been buried under 20' of snow b/c I finally received my snowblower yesterday (3 weeks later). Just in time for the heat wave we've had as there is currently no snow on the ground anymore.
I'm very happy with the snowblower and had one to use while I waited but if you need one 'now' I'd look elsewhere.

Wisesales can't be trusted. I ordered a Toro 726 Snow blower for $1,299 on their website on Friday, January 28,2011. I called them the next day to confirm that they had the item in stock and was told it would be shipped on Monday, February 1. On Monday I noticed that their website advertised the same snow blower for $1,599 and claimed it would be ready to ship Tuesday, Feb 2. I called Wisesales again and spoke to a manager and was promised they had them in stock and that mine would most likely ship on February 3 or 4. I called again on February 8 to confirm that it has shipped and was told that it was back ordered and they wouldn't be getting any more in for the season. They asked if I would be interested in buying a different snow blower for $1,699. This is outrageous. They should be shut down for price gouging and illegal business practices.

I ordered a product 3 weeks before my dad's birthday. They charged my credit card the same day I ordered, and I got a confirmation email. Two days before my dad's birthday, I called to check on the order because I still hadn't received it (the website said shipping would take 3-7 days). They told me they would not be sending it out until the next week (3.5-4 WEEKS after I ordered the item). When I told the guy I needed to chancel, he said ok, and hung up the phone. I called back, and explained what happened to another woman. She finalized the cancellation for me, but she never even apologized for the shipping delay, lack of communication, or the guy who hung up on me. I will NEVER use this site again.

When I called the owner, he thought it was no big deal there info was wrong, offered me 20$ off an item. What a joke. By right every person who bought a Honda 1 stage snow blower from wise sales with the belief that the factory warranty was 3 years should have the last year covered by wise sales( they claim 3 years it's only 2). As far as the blowers anyone who has bought a back pack blower from them should demand a refund or a large amount of cash back for false advertising.