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Wireless1

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Wireless1 Reviews Summary

Wireless1 has a rating of 4.1 stars from 322 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wireless1 most frequently mention fast delivery, customer service and great price. Wireless1 ranks 6th among Laptops sites.

service
59
quality
197

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1,599 reviews

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Australia
1 review
0 helpful votes
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Amazing customer service!
September 6, 2021

Due to lockdown dispatched may have been delayed but the customer service was very helpful and kind! Thank you for helping me with my inquiry.

Date of experience: September 5, 2021
Australia
1 review
0 helpful votes
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Positive
September 4, 2021

Smooth no fuss transaction
Item arrived quickly also

Date of experience: September 3, 2021
Australia
1 review
0 helpful votes
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Wireless1
September 3, 2021
Updated review

Such a simple and easy process from selection to payment.

Date of experience: September 3, 2021

Such a simple and easy process
August 24, 2021
Previous review

Such a simple and easy process.

Date of experience: August 24, 2021
Australia
1 review
0 helpful votes
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Good
September 2, 2021

Simple and easy. No complaints at all. Trying to hit 50 characters

Date of experience: September 1, 2021
Australia
1 review
0 helpful votes
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Great
September 1, 2021

Fast delivery, great service. My son will love the gamer mouse for his birthday. Thank you

Date of experience: September 1, 2021
Australia
1 review
0 helpful votes
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Great Service & Price
September 1, 2021
Updated review

It was very easy and, after research, the best price.

Date of experience: September 1, 2021

It was very easy and, after research, the best price
August 22, 2021
Previous review

It was very easy and, after research, the best price.

Date of experience: August 21, 2021
Australia
1 review
0 helpful votes
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4G router
August 30, 2021

Fantastic product, arrived very quickly with the free shipping option. Thanks!

Date of experience: August 30, 2021
Australia
1 review
0 helpful votes
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Inaccurate delivery information
September 28, 2021

Your website provides the option for express delivery (within 3 days). No where does it say that it takes over a week just to pick the order.

I paid additional for the express delivery expecting to have my order in 3 (or maybe 4 would be acceptable) days, when I emailed to chase up after the 5th day I was advised it hadn't been posted yet… WTF!

So for the additional expense of ‘express' delivery it took 8 days to receive my goods.

I would update your website!

Date of experience: August 29, 2021
Australia
1 review
0 helpful votes
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Great Quality
August 28, 2021

Great Quality! Easy installation
Night color vision etc
I am very happy with this product

Date of experience: August 28, 2021
Australia
1 review
0 helpful votes
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Online shopping
August 26, 2021

Decent processing and delivery times.
They delivered what I ordered.
10/10 would buy from again.

Date of experience: August 25, 2021
Australia
1 review
0 helpful votes
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Kaz at Wireless1 took my feedback around password resetting issues and payment issues immediately on board and ensured it is fixed within a day to ensure future customers remain unaffected. The team also ensured my product was delivered ahead of time and as described. Thank you Wireless1

Date of experience: August 25, 2021

Did not accept Amex card although it appears on the...
September 15, 2021
Previous review

Did not accept Amex card although it appears on the website the option is available. Also when the password reset request was sent, received an email from securegateway (not wireless1) so had to double check to make sure the reset email was not a spam

Date of experience: August 16, 2021
Australia
1 review
0 helpful votes
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Cheap prices
August 24, 2021

It was a simple process of buying the product I wanted.

Date of experience: August 23, 2021
Australia
1 review
0 helpful votes
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Creative Gigaworks T40 Series ii
August 20, 2021

Awesome desk speakers with surround system like sound quality at an affordable price!

Date of experience: August 20, 2021
Australia
1 review
0 helpful votes
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Top seller
August 20, 2021

Always buy of wireless 1 top seller. Once i had small problem with delivery they were all over it and fixed it quick.

Date of experience: August 20, 2021
Australia
1 review
0 helpful votes
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Bad communication
September 18, 2021

I placed an order and paid for express shipping two of my items were in stock and one on back order. There was no phone call or email to let me know that there would be a delay in delivery but once I called they advised someone would call me in regards to the matter but no one did 7 business days after I ordered I received my items again no apologies or no refund on the express shipping.

Wireless1 attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2021
Australia
1 review
0 helpful votes
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Nice Router, great price.
August 19, 2021

Ordered Tuesday got it Saturday... Only took a few days to arrive.

Date of experience: August 19, 2021
Australia
1 review
0 helpful votes
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Not thrilled about the delivery
August 19, 2021

I had requested that if we were not home to accept delivery, the router would not be left, but would be available for pick up from the post office. Instead it was delivered and left at the front door, in full view of anyone visiting...

Date of experience: August 18, 2021
Australia
1 review
0 helpful votes
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Kasa camera
August 18, 2021
Updated review

Fast and efficient. Camera arrived on time as described.

Date of experience: August 18, 2021

Fast a efficient
August 8, 2021
Previous review

Fast a efficient. Will report back on receipt of product.

Date of experience: August 8, 2021
Australia
1 review
0 helpful votes
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Efficient Service
August 18, 2021

Shopping was easy. Great website. Fast shipping. Thanks guys

Date of experience: August 18, 2021
Australia
1 review
0 helpful votes
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Wireless1 have been very quick to dispatch my orders and their pricing has always been competitive.

Date of experience: August 18, 2021

From the business

Wireless 1 gives you the customer service experience you deserve, our online computer store has in stock the latest laptops, gaming peripherals, audio accessories, smart devices, and largest range of enterprise networking at competitive prices.

Wireless 1 stock is sourced from local suppliers in Australia with Australian Warranty and approved for Australian Standards. All Wireless 1 products sold to you are A-Tick approved for the Australian Market at the lowest Australian Prices.

Wireless 1 has shipping options available Australia-wide. We deliver to Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Darwin, Tasmania and all suburbs in between. Wireless 1 partners with AusPost, Fastway, Toll, TNT and trusted couriers.


wireless1.com.au
Wetherill Park, NSW, Australia