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Wireless1

4.1

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Wireless1 Reviews Summary

Wireless1 has a rating of 4.1 stars from 322 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wireless1 most frequently mention fast delivery, customer service and great price. Wireless1 ranks 6th among Laptops sites.

service
59
quality
197

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Australia
1 review
0 helpful votes
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Great service
October 30, 2021

Easy to locate the product, great service with a reliable and fast delivery

Date of experience: October 30, 2021
Australia
1 review
0 helpful votes
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Good stuff
October 29, 2021

Excellent communication, offered to split my order and ship the items that were already in stock, very quick to process and ship my order

Date of experience: October 29, 2021
Australia
1 review
0 helpful votes
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Fab!
October 28, 2021

Very simple and speedy process. Impressive turn around time.

Date of experience: October 28, 2021
Australia
1 review
0 helpful votes
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Great screen with some flaws
October 28, 2021

The monitor itself is great, good strong build quality, excellent colours and picture sharpness, good response rate aswell but sadly has some pretty bad backlight bleed. I have contacted ASUS directly about this and having it looked at so hopefully it's just an individual fault and not every monitor is like this as i believe for the $700 price tage you should not get as significant light bleed as this monitor has. Other than that it's a great buy!

Date of experience: October 27, 2021
Australia
1 review
0 helpful votes
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Easy done
October 28, 2021

Easy ordering and quick delivery. Very happy with the service and product.

Date of experience: October 27, 2021
Australia
1 review
0 helpful votes
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Asus gaming laptop
October 26, 2021

It was very good, quite easy to navigate! Only downside was i sent an email asking for assistance but received no reply at all.

Date of experience: October 26, 2021
Australia
1 review
0 helpful votes
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Qiuck delievery
November 24, 2021

Ok, easy, hope it's good. Delievering within 3 days, I was quite happy with the service during this pandemic time, thank you.

Date of experience: October 24, 2021
Australia
1 review
0 helpful votes
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Great price and quick delivery
October 24, 2021

The price was reasonable compared to other stores and delivery was very quick.

Date of experience: October 24, 2021
Australia
1 review
0 helpful votes
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No problems.
October 24, 2021

Everything from Wireless 1 was great. Email communication and even a request to confirm if delivery was successful. Aus Post delivery was slow BUT Aus Post does not reflect on my Wireless 1 experience.

Date of experience: October 24, 2021
Australia
1 review
0 helpful votes
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W1 is no 1
October 24, 2021

Fast Easy and quick. So happy with my order and service.

Date of experience: October 24, 2021
Australia
1 review
0 helpful votes
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Xmas gift
October 24, 2021

Ordered gaming headphones for my son, great price and come quickly

Date of experience: October 24, 2021
Australia
1 review
0 helpful votes
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Ignored my email
November 23, 2021

Got my order, but tried to get in contact with someone and all attempts were ignored

Wireless1 attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 23, 2021
Australia
1 review
0 helpful votes
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Quick delivery and $50 cheaper than the market. Can't complain!

Date of experience: October 23, 2021
Australia
1 review
0 helpful votes
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Review
October 23, 2021

Easy to purchase online, prompt delivery, good product

Date of experience: October 23, 2021
Australia
1 review
0 helpful votes
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Fast and good
October 23, 2021

Received item a week after placing order. Pretty happy with the product and services.

Date of experience: October 23, 2021
Australia
1 review
0 helpful votes
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Awful experience
October 21, 2021

Ordered a keyboard and website said 1-2 to despatch. Paid extra for express shipping, and waited for a confirmation email that said item shipped. 7 days later and I got sick of waiting and decided to email them. All of a sudden my item is shipped. Still waiting for it to arrive

Date of experience: October 21, 2021
Australia
1 review
0 helpful votes
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Razer Wireless Keyboard
October 21, 2021

This was an amazing price, delivery was fast and product arrived in perfect condition

Date of experience: October 21, 2021
Australia
1 review
0 helpful votes
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Purchase of Laptop
October 21, 2021

I purchased the express delivery option (3 day) but when it did not arrive in the time stated I contacted Wireless 1 to see when it might arrive. The reply I received was very casual (perhaps even off handed) and indicated that it might be another week and one day but if it did not arrive by then to contact them.

Obviously the person who replied took no trouble to determine when it would arrive as it arrived the next day (day 4). It is this cavalier approach that I did not like.

Other than that Wireless 1 packaged and sent the order in a timely manner.

Date of experience: October 20, 2021
Australia
1 review
0 helpful votes
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Kaz was awesome to deal with during the purchase process giving great advice and went above and beyond expectations with follow up calls, thanks.
Dale

Date of experience: October 19, 2021
Australia
1 review
0 helpful votes
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DOA
October 15, 2021

I purchased a TP-link Deco AX3600. One of the X68 units was DOA. I contacted TP-link and they told me to get back to Wireless1. I sent an email to Wireless1 requesting advice on what I should do, but I have not received a reply.
I am unimpressed with a 50% failure rate, which suggests poor quality control and doesn't auger well for a long trouble free life of the equipment.

Date of experience: October 14, 2021

From the business

Wireless 1 gives you the customer service experience you deserve, our online computer store has in stock the latest laptops, gaming peripherals, audio accessories, smart devices, and largest range of enterprise networking at competitive prices.

Wireless 1 stock is sourced from local suppliers in Australia with Australian Warranty and approved for Australian Standards. All Wireless 1 products sold to you are A-Tick approved for the Australian Market at the lowest Australian Prices.

Wireless 1 has shipping options available Australia-wide. We deliver to Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Darwin, Tasmania and all suburbs in between. Wireless 1 partners with AusPost, Fastway, Toll, TNT and trusted couriers.


wireless1.com.au
Wetherill Park, NSW, Australia