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Wireless1

4.1

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Wireless1 Reviews Summary

Wireless1 has a rating of 4.1 stars from 322 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wireless1 most frequently mention fast delivery, customer service and great price. Wireless1 ranks 6th among Laptops sites.

service
59
quality
197

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1,599 reviews

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Australia
1 review
0 helpful votes
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Fast delivery and quality product
October 15, 2021

Quick and easy checkout and product works perfectly as advertised

Date of experience: October 14, 2021
Australia
1 review
0 helpful votes
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Superb
October 15, 2021

Great price, simple process and fast delivery. I'd not heard of these guys before, but will certainly be visiting their site again.

Date of experience: October 14, 2021
Australia
1 review
0 helpful votes
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Logitech MX keys order
October 14, 2021

Easy, quick ordering process. Keyboard arrives within reasonable period, as promised. There were no lengthy delays.

Date of experience: October 13, 2021
Australia
1 review
0 helpful votes
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Great overall experience
October 10, 2021

This was a great transaction. Great sale price. Very fast shipping. Brilliant product. Highly recommended.

Date of experience: October 9, 2021
Australia
1 review
0 helpful votes
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Wireless1 had the best price for what I was looking for, had the item in stock and managed to deliver it super fast (even during these mad COVID times).

Date of experience: October 5, 2021
Australia
1 review
0 helpful votes
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AAA+
October 4, 2021

An extremely satisfied customer. Wide range of products, very competitive prices & reliable postage/courier service!

Date of experience: October 4, 2021
Australia
1 review
0 helpful votes
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They followed up!
October 1, 2021

I like it how they followed up on my order when i had not received it by the date and they told me why

Date of experience: September 30, 2021
Australia
1 review
0 helpful votes
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Good service poor tracking
September 29, 2021

I was warned that the packages may take longer due to postage delays, no worries. Was given tracking links. I thought it would take much longer than it did because the tracking still said "processing" when the packages turned up. Kinda pointless tracking.

Date of experience: September 29, 2021
Australia
2 reviews
0 helpful votes
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Easy transaction
September 27, 2021

No issues - ordering and checkout was quick and easy and delivery timing (even for these difficult times) was spot on.

Date of experience: September 26, 2021
Australia
1 review
0 helpful votes
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Terrible Service
October 24, 2021

Made an order 2 weeks ago. No updates or anything to check progress. Emailed them several days ago, finally got a response today to be told my order is out of stock. Called them about 5 times earlier and got hung up on everytime.

Wireless1 attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2021
Australia
1 review
0 helpful votes
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UniFi purchase
September 24, 2021

Fantastic, very fast delivery. Happy with service and delivery

Date of experience: September 23, 2021
Australia
1 review
0 helpful votes
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Too easy
September 22, 2021

Very straight forward process and made it very easy to order

Date of experience: September 21, 2021
Australia
2 reviews
0 helpful votes
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Fast and easy experience.
I'm happy with the experience when shopping here.

Date of experience: September 18, 2021
Australia
1 review
0 helpful votes
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Good product range as well as service
September 18, 2021

Simple web interface to navigate and order from, but I missed the discount code entry section which cost me ~$80-.
Once ordered easy to find the history of orders but to tack your order is a multiple step process rather than a single clickable link to Australia Post showing tracking results.
So not a perfect experience as everyone and every site can always be improved, looking forward to placing my next order with Wireless1 and hoping to see the incremental improvements happening.

Date of experience: September 18, 2021
Australia
1 review
0 helpful votes
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Love this store!
September 17, 2021
Updated review

After having some troubles with purchases/refunds from other stores, I am in awe at how good the customer service is at wireless one (Specifically your representative, Ash)
Such a smooth process and really helped me out more than I could of imagined. Thankyou!

Date of experience: September 16, 2021

After having some troubles with purchases/refunds from...
September 7, 2021
Previous review

After having some troubles with purchases/refunds from other stores, I am in awe at how good the customer service is at wireless one (Specifically your representative, Ash)
Such a smooth process and really helped me out more than I could of imagined. Thankyou!

Date of experience: September 6, 2021
Australia
2 reviews
0 helpful votes
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Great shopping
September 12, 2021

The purchasing was easy, delivery quick considering it was coming from Sydney during lockdown, to country Victoria. Price was also very competitive.

Date of experience: September 12, 2021
Australia
1 review
0 helpful votes
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Great dealEd before purchase bved
September 12, 2021

Good advice was given prior to purchasing
Good price and quick turnaround

Date of experience: September 12, 2021
Australia
1 review
0 helpful votes
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Nice customer service
September 10, 2021
Updated review

Fast and secure. Resolved my question through both phone call and email

Date of experience: September 10, 2021

Fast and secure
August 31, 2021
Previous review

Fast and secure

Date of experience: August 31, 2021
Australia
1 review
0 helpful votes
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Happy
September 8, 2021

Wireless modem/router arrived quickly and exactly as ordered. No hassles or stress!

Date of experience: September 8, 2021
Australia
1 review
0 helpful votes
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Gaming Headphones
September 6, 2021
Updated review

Easy, only issue was caused by Covid freight delays. Following up with customer service they were really helpful.

Date of experience: September 6, 2021

Super easy!
August 27, 2021
Previous review

Super easy!

Date of experience: August 26, 2021

From the business

Wireless 1 gives you the customer service experience you deserve, our online computer store has in stock the latest laptops, gaming peripherals, audio accessories, smart devices, and largest range of enterprise networking at competitive prices.

Wireless 1 stock is sourced from local suppliers in Australia with Australian Warranty and approved for Australian Standards. All Wireless 1 products sold to you are A-Tick approved for the Australian Market at the lowest Australian Prices.

Wireless 1 has shipping options available Australia-wide. We deliver to Sydney, Melbourne, Brisbane, Canberra, Adelaide, Perth, Darwin, Tasmania and all suburbs in between. Wireless 1 partners with AusPost, Fastway, Toll, TNT and trusted couriers.


wireless1.com.au
Wetherill Park, NSW, Australia