Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Winni

Winni

2.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Winni?
grey stargrey stargrey stargrey stargrey star

Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Ankit R.
Unfollow Ankit R.
Share Review
Report Review

Successful
September 16, 2018

It was helpful assistance given by Manisha. My query was regarding price ( not to disclose). Query solved by Manisha.

Date of experience: September 14, 2018
India
1 review
0 helpful votes
Follow Gaurav A.
Unfollow Gaurav A.
Share Review
Report Review

Thanks Manisha.
She was kind enough to help me place the order. Very useful and good communication, Thanks for the coupon code! :)

Date of experience: September 14, 2018
India
1 review
0 helpful votes
Follow Sirisha C.
Unfollow Sirisha C.
Share Review
Report Review

Service
September 15, 2018

Service is good by Shalini. Products are looking good. Waiting to feel the experience. Affordable Rates only. Shalini has given good service. Answering to all questions politely

Date of experience: September 13, 2018
India
1 review
0 helpful votes
Follow Harsh B.
Unfollow Harsh B.
Share Review
Report Review

Sakshi served fantastic
September 13, 2018

I had a conversation with miss. Sakshi and she has done her job superbly and very quickly she solved my all the queries.

Date of experience: September 13, 2018
India
1 review
0 helpful votes
Follow Jayashree M.
Unfollow Jayashree M.
Share Review
Report Review

Great Assitance
September 13, 2018

Thanks Nandita... for assisting in placing the order. Very useful and good communication, Thanks for the coupon code!:)
Will be looking forward for the good delivery service too!

Date of experience: September 13, 2018
India
1 review
1 helpful vote
Follow Shiv G.
Unfollow Shiv G.
Share Review
Report Review

We placed the order from winni and the order will deliver on time and the best quality of product is delivered and thankxx for the manisha who assited very good

Date of experience: September 12, 2018
India
1 review
1 helpful vote
Follow Vandan K.
Unfollow Vandan K.
Share Review
Report Review

Nandita helped me with the ordering process and also provided me with discount coupons. The service provided by the website is simply awesome.

Date of experience: September 12, 2018
India
1 review
0 helpful votes
Follow ashish a.
Unfollow ashish a.
Share Review
Report Review

Awesome service by Manisha
September 10, 2018

I became fan of her, so fast reply and sweet direction. I appreciate the service they have. Thanks so much and am happy to place order

Date of experience: September 9, 2018
India
1 review
0 helpful votes
Follow Disha k.
Unfollow Disha k.
Share Review
Report Review

Disha khadalia
September 8, 2018

Awsome assistance. Best ever reply i got. Thank you for help. Next time i need her only thank you soo much

Date of experience: September 7, 2018
India
1 review
0 helpful votes
Follow Subhash R.
Unfollow Subhash R.
Share Review
Report Review

The assistance from the customer support was extremely awesome
But as a company you need to be more specific in time slot

Date of experience: September 5, 2018
India
1 review
1 helpful vote
Follow Raghu R.
Unfollow Raghu R.
Share Review
Report Review

WoW & Lovely Service
August 31, 2018

Thanx to the team for deliver it before expected time and make the event special.
Keep it UP.
Cheers!

Date of experience: August 31, 2018
India
1 review
0 helpful votes
Follow Lila L.
Unfollow Lila L.
Share Review
Report Review

Had to deliver the cake on my colleague's birthday and it had to be a surprise. With a rough idea of her address and no specifics like the flat #, the delivery representative did a relentless task to deliver the package. To add to the challenge my colleague wasn't available on the phone so I wonder how he managed to reach an incomplete address. So Great show the winni man and the surprise was made yummy by the cake. Great show and keep up the great job. Please convey our complements to the delivery representative.

Date of experience: August 29, 2018
India
1 review
0 helpful votes
Follow Chinna K.
Unfollow Chinna K.
Share Review
Report Review

I had a Very Bad experience with Winni.

I have ordered a flower bokeh with Red roses to one of my dear ones. They have charged me Rs 600.
But, they have delivered plastic flower bokey with some other flowers. Which cost Rs. 100.

This is very discasting. When I called their customer care and asked about this. But no action taken. No respect about the customers.
Do not go with this. Do not trust them

Date of experience: August 29, 2018
New Zealand
1 review
1 helpful vote
Follow Kunjan V.
Unfollow Kunjan V.
Share Review
Report Review

Payment Support
August 23, 2018

Awesome Support provided by Himanshi. Wonderful products that too at a lower cost. All our family members appreciate what we do via Winni.

Date of experience: August 23, 2018
Singapore
1 review
1 helpful vote
Follow Rahul g.
Unfollow Rahul g.
Share Review
Report Review

Good winni
August 23, 2018

Excellence for winni service. Good cake is very good test. I come know about this online cake. Recently place the order surprised my order deliverd. Thank you winni team

Date of experience: August 23, 2018
Hong Kong
1 review
1 helpful vote
Follow Puru F.
Unfollow Puru F.
Share Review
Report Review

Ordered Birthday Cake
August 23, 2018

Excellent Cake with on time delivery. I had ordered Black Forest cake and it was exceptionally tasty and fresh at the same time.

Date of experience: August 22, 2018
Delaware
1 review
0 helpful votes
Follow Satya P.
Unfollow Satya P.
Share Review
Report Review

Ordering Birthday cake
August 22, 2018

I interacted with Manisha and could finalise a cake for my son's birthday. She was kind enough to help me place the order.

Now, waiting for the cake to give a review on the test.

Date of experience: August 22, 2018
India
1 review
1 helpful vote
Follow PRALHAD R.
Unfollow PRALHAD R.
Share Review
Report Review

I am very much happy about the service from Ms Shalini.Its a great customer support. I have used this for the first time and i m hoping it will be a great experience. I ll surely recommend this to my family and friends

Date of experience: August 22, 2018
India
1 review
0 helpful votes
Follow Geetika C.
Unfollow Geetika C.
Share Review
Report Review

Shalini helped me in booking a cake and resolved all my queries. She provided me all the necessary details and made it easier for me to find a perfect cake for my friend.
Thanks a lot :D

Date of experience: August 22, 2018
India
1 review
0 helpful votes
Follow Golu c.
Unfollow Golu c.
Share Review
Report Review

Awesome services
August 14, 2018

I want customise cake for my son's first birthday. I have got what i have wish for... awesome design and nice taste. The part about that cake is they prepared it very nicely and yes i would surely use Winni and recommend Winni to my friends. Cheers Winni team!

Date of experience: August 14, 2018