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Winni Reviews Summary
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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Actuall was late to place an order for midnight Bt than I have chatted with a lady named Manisha. She helped me a lot to place order for the same night.
Good service with excellent support staff... Happy with a very fast and supportive response (thanks to Miss. Manisha Sharma). I am delighted with the overall experience
Happy with the support and service they provided. Very fast response. Query was also resolved soon.
Customer Care supporter Manisha helped me all queries in a pleasant way and I was also glad with their service. Overall very happy and satisfied with Winni :)
The whole experience was smooth- delicious cakes :). Customer service is very responsive and prompt-esp Manisha's assistance is much appreciated.
Thnku for your service... On behalf of us you people are giving surprises to our loved ones... I thank evryone who are in this work... I wish my surprise would be memorable for him
RECIEVED A COMPLETELY DIFFERENT CAKE AND ON CONTACTING CUSTOMER SERVICE THEY SAY " IT'S A SLIGHT CHANGE" AND THEIR VENDOR SAYS THEY DELIVERED WHAT I AHD ORDERED. EVEN AFTER SHOWING SCREENSHOTS OF WHAT I HAD ORDERED AND WHAT I RECIEVED THEY SAY ITS THE SAME. IT WAS FOR MY MOM'S BIRTHDAY AND THEY TOTALLY RUINED MY MOOD. JUST LOOK AT THE 2 PHOTOS DO THEY LOOK "SLIGHTLY DIFFERENT"?
I want to order a cake for my friends birhtday cake. Shalini helped me with cake order and gift to add with it. She even helped for the coupon code to apply for the first order. Thanks for your response and support.
I am sincerely saying that we are really happy with your on time service & the quality of cake. I ordered a chocolate fudge cake online for my sister's son at Chennai & it was really a surprise for them. Moreover it was really tasty.
Delivered on time.and thank you to all staff. I did chatting with Himanshi She was very gentle and humble through out the conversation and helped me in making my order. Thanks to her and Winni team.
Very bad Experience with Winni
They don't provide refund after order cancellation or Support Number not working. All products price double from another website's
Winni make fake reviews
At first I was apprehensive about ordering birthday cake for my son online, but as I had very few other options, we went ahead with winni.in.
We had ordered a eggless lightening mcqueen cake in kolkata. The cake arrived on time and tasted superb. Everyone in the party asked where we had got the cake from. The delivery person travelled more than 4 hours from across the city and managed to get the cake without damage. So thanks to the winni team and the delivery person. You guys are awesome
I tried chatting online for some information for Winni and got hold of Shalini(Online agent). She was very gentle and humble through out the conversation and helped me in making my order. Thanks to her and Winni.
I wanna send cake to my brother's twin daughters and I am stuck here in UAE on a business trip. I checked online at winni.in and a chat box popped up. Shalini has guided me with details and help me to order and assured that the order will be processed by evening today. Thanks a ton Shalini. It's great to have such kind of resource who has good knowledge of products and services on winni.in.
Great assistance by Shalini! And nice experience with winni. Firstly i thought that you guys gonna make this complain hactic by giving long procedure. But the orocedure is very short and the complaint resolve efficiently. Because of help of SHALINI.
She even helped in updating the contact number of the recipient in order to ensure the correct delivery.
It was a good support given by Shalini. I had a query related to Adding gifts to my order which is already placed. She helped me in doing that. Great Work.
Regards,
Asha.
I love the way she help me, she is so understandable and very good explained, i am very thank full to her
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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