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Winni Reviews Summary
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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They support their vendors more than the customers. Not at all satisfactory with the service. Big regret. Bought at ahmedabad, not sure how it is in other cities.
Excellency in service and promptly delivered as per the correspondence.
Even our clint also Happy and impressed...
The flowers i ordered were stailed. And there was no neat presentaion. You guys just hooked the stailed flowers in the sponge. Very disaapointed. Will never order again.
Late delivery and cake was given blunt without any wordings. Totally disappointed with the order not upto the expectation
Quality does not match the rate. Very expensive.
Bouquet was very small. Dint match the description.
Thank you. Lots of options available for selection. Easy to order. Quick and timely delivery. No Hassle.
Nikita from the support team helped me in detail for the delivery information. Great help and thanks for the prompt response
It was nice to get the information needed with live chatting. I am looking forward for more orders from winni.
I recently ordered with Winni and oh boy! What an experience it was. Occassion was a surprise package for my parents 25th anniversary and not only they screwed up the order by someone's birthday cake but also refused to fix it later by saying " You can use this birthday cake as well"
On further escalations, they sent through the right cake but forgot rest of the delivery - flowers, gift and chocolates.
After a numerous back and forth, after a day we were able to receive our order but again with poor quality and rude service. They behaved as if they are doing us a favour by delivering the right thing.
Not only did they gave me poor service but the quality of products was not worth the $ I spent on it. After raising the complaint they sided with the vendor and said, right steps were taken and we served at the best.
Filthy and poor service. Please stay away from them as they will cheat you and will leave with a bad taste. Best is to order via trusted and more professional website.
Awesome presentation and taste of the cake. It was a timely delivery and got even calls to confirm for the quality of the product multiple times
Excellent service vish very well cake delivered on the given time and it was awesome when received thanks a lot to the whole winni team
Onetime delivery and yummy cake. Better than FnP. The order process was smooth and delivery on schedule. They can however try to reduce the additional price taken for time based delivery.
Great experience with winni.
I will recommend my friends...
Well done winni carry on. We are happy with your service
Thanku navya
I was skeptically about how the quality would be. You guys truly made my days special. Higs shout outs to your staff especially Nikita.
Very nice staff to coordinate with any customer.
Really impressed and much appreciated. Will consider to all my friends to use the app for any kind of good expperience
This is amazing app... all the products are good. Easy to use and delivery on time. I am so happy after receiving the order
Winni made my birthday very special with delivering best quality products nd deluvery was also as per my request all over experience was great
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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