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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Tushar v.
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I found the service very nice and easy to order, good options are there to chose from, prices are also reasonable, and the delivery is free also all in all good deal. I wouls look forward to this site for future orders as welll. Team is very helpful and supportive...

Date of experience: June 3, 2019
California
1 review
0 helpful votes
Follow kapil k.
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Very good quality, ordering it for the second time. Quality wise my people really love it and the timings for delivery are awesome. Would anytime prefer this service over anyone else. Customer service is very understanding and makeup to our needs. I did a last min cake changes and they did it very well with that.

Date of experience: June 3, 2019
France
1 review
0 helpful votes
Follow rajput a.
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Nice services
June 3, 2019

It was a good experience from winni i am old customer i had ordered many times yesterday night i have ordered again & it was reached on time. The customer care support is also good i have updated the message on cake & eggless cake also one of executive named Nikita help out regarding my query thanks for the quick service

Date of experience: June 2, 2019
New York
1 review
0 helpful votes
Follow sandeep y.
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Nice app
June 3, 2019

It was a good experience from winni i am old customer i had ordered many times but i did not see these types of services & the customer care support also fast especially thanks to one of executive Nikita she solved my query.

Date of experience: June 2, 2019
Florida
1 review
0 helpful votes
Follow Kunal S.
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Found good service. I highly recommend winni mainly for those who live overseas as I am in Washington and I ordered cake and other stuff for my dad's b'day, the assistance provided by Aisha was very helpful and the dad liked the surprise which was awesome. Cheers! Winni.

Date of experience: June 1, 2019
California
1 review
0 helpful votes
Follow Piyush G.
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A very easy, fast & reliable to send lovely surpirses to your loved ones specially when you are away in some other country. Hassle free, on time & great taste. Keep up the good work guys. Cheers Always! Would love to have their services frequently.

Date of experience: June 1, 2019
India
1 review
0 helpful votes
Follow Thakur a.
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Excellent
May 31, 2019

It was good experience from winni i am old customer i had ordered many times but i did not see this types of services so i would request everyone please order from winni.in

Date of experience: May 31, 2019
France
1 review
0 helpful votes
Follow Rohit C.
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Awsome services
May 31, 2019

I had ordered a photo cake from winni.in it was reached on time & the cake was yummy & testy it was a great experience of my life. I will guide everyone to order from winni.in & the customer care support is too good. I will order every time from winni.

Date of experience: May 31, 2019
GB
1 review
0 helpful votes
Follow chhinta r.
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Nice
May 31, 2019

Yummy cake, great service, and timely delivery! Busy schedule, limited time and not wanting to miss loved one's b' day. So... more it was a great experience I am really appreciating for the services & try to convince everyone to order from winni.in

Date of experience: May 30, 2019
India
1 review
0 helpful votes
Follow ansh r.
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Nice
May 31, 2019

Excellence experience dealing with WINNI. Good service and customer care is very helpful specially Ms. Payal is very helpful. Thanks for giving us such a wonderful service. My first

Date of experience: May 30, 2019
France
1 review
0 helpful votes
Follow ankit s.
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Nice
May 31, 2019

I will place the order from winni to shimlafor my sister and the order will delivered on time Yummy cake, great service and timely delivery! Busy schedule, limited time

Date of experience: May 30, 2019
New York
1 review
0 helpful votes
Follow vihal s.
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Great services
May 31, 2019

I orderd a cake for my friend in shimla and winni delivered the order within 3 hrs really good services

Date of experience: May 30, 2019
GB
1 review
0 helpful votes
Follow preeti s.
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Awesome app I have ordered a cake and the cake was fresh and on time thank you Aakash for your suggestion

Date of experience: May 30, 2019
India
1 review
1 helpful vote
Follow Sreekanth V.
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A cake was ordered for us on our marriage anniversary.

As we had to go out of station on that day, we called winni customer support in the morning itself (even before the order was prepared) and informed to postpone the delivery. They agreed to update the order immediately to postpone the delivery. However, they sent the delivery guy on the same day and did not deliver the cake.

Called their customer support multiple times to take corrective action on this, but of no use. If postponement is not possible, they should have told when I called them so that we could have made alternate arrangements.

Neither they delivered the cake, nor they refunded the money.

No point in ordering with such people and spoiling your occasions. Will never order from winni again.

Date of experience: May 30, 2019
NL
1 review
0 helpful votes
Follow shravnishekh k.
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Best experience
May 31, 2019

Yummy cake, great service and timely delivery! Busy schedule, limited time and not wanting to miss loved one's b'day. So I got suggestion from my colleague to order from this website. Best! Number of time when I was confused when I had to buy gifts. Winni helped me to make to select a good gift.

Date of experience: May 30, 2019
India
1 review
0 helpful votes
Follow preeti s.
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I will place the order from winni to Shimla for my brother and the order will delivered on time and cake is delivered by good quality very helping by customer care service. Best service provide by the winni and very theme of winni who celebrate the relation. I will like to suggest to all my friends,

Date of experience: May 29, 2019
Colorado
1 review
0 helpful votes
Follow Ashlene J.
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Yummy cake, great service and timely delivery! Busy schedule, limited time and not wanting to miss loved one's b'day. So I got suggestion from my colleague to order from this website. Best! Number of time when I was confused when I had to buy gifts. Winni helped me to make to select a good gift.

Date of experience: May 29, 2019
RU
1 review
0 helpful votes
Follow Kulvant J.
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I will place the order from winni to shimlafor my sister and the order will delivered on time and cake is delivered by good quality very helping by customer care service. Best service provide by the winni and very theme of winni who celebrate the relation. I will like to suggest to all my friennds,

Date of experience: May 28, 2019
Austria
1 review
0 helpful votes
Follow Parual N.
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We ordered cakes from Winni on numerous occasions for our Bangalore, India team. They are awesome and the staff loves them. High quality and delivered to the office. Great value. They website is easy to use, the web chat great for questions, and the product excellent.

Date of experience: May 28, 2019
NL
1 review
0 helpful votes
Follow Dev S.
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Loved the reach and process of winni in delivering gifts especially cake. Now every relative is within reach for a gift. Some of the places they deliver where Flipkart and Amazon is not delivering. Quality service and timely delivery. Though the cake design get change at smaller places but that cannot make a star down. The flow of the website is good.

I have send around 10 orders via winni and all have been delivered in great mannar. The great thing is that they call the customer to know about the feedback

Date of experience: May 27, 2019