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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

Anguilla
1 review
0 helpful votes
Follow neha r.
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Thanks, Aakash I order cake flowers and bouquet and the product was fresh and on time thank you winni for lovely product

Date of experience: June 13, 2019
India
1 review
0 helpful votes
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Nice service
June 13, 2019

I have ordered cake and asked standard delivery, but just for confirmation I asked for the time of delivery and they deliver my order on time it was great services

Date of experience: June 13, 2019
Austria
1 review
0 helpful votes
Follow Roshan G.
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Always delivers on time and a lot of varieties of cakes and gifts available. You can expect good offers as well. I always place order through Winni. Its really nice and fast. It also delivers to a lot of ares in bangalore and best part is mid night delivery. Packaging and handling is also good. Customer services are also good and quick.

Date of experience: June 12, 2019
Florida
1 review
0 helpful votes
Follow Sunil C.
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I have ordered cake and asked standard delivery, but just for confirmation I asked for time of delivery and Ankita on the other hand helped me and assured that it will be delivered after 8PM only. I'm glad to get such prompt response on Live support in Winni.
Though price is bit higher still I would like to rate 5 star.

Date of experience: June 11, 2019
Austria
1 review
0 helpful votes
Follow Akshay D.
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I ordered a flower for my mother very fresh bunch good looking flowers we received. Customer care support very helpful. I am informed that quality of flowers was very good it was great. I am very happy and I suggest everyone also very impressive presentation, and I definitely be using these services in the future. Thanku Winni team

Date of experience: June 10, 2019
India
1 review
1 helpful vote
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Made My Day
June 11, 2019

I had ordered 1129 worth of cake and flowers on valentines day. They promised same-day delivery and they delivered it on time. Just made my day. The cake was delicious and the flowers are fresh. Thanks, Winni.

Date of experience: June 9, 2019
Austria
1 review
0 helpful votes
Follow Sonal T.
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I have order 1 kg birthday cake. And winni provide me on time delivery and many more offer provide. Very good support team and quality and many more cake options and choice are available Very good quality and service provide thanks winni I have order 1 kg birthday cake. And winni provide me on time delivery and many more offer provide. Very good support team and quality and many more cake options and choice are available Very good quality and service provide thanks winni

Date of experience: June 8, 2019
RU
1 review
0 helpful votes
Follow Priyanka P.
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Thanks a lot Nandita! Doing great job. Appreciating your efforts and quick responses which are important and play satisfied role for any customer. Your support and responses plays important role in cutomer satisfaction. For quick discount thing really thanx dear! You guys are awesome. Great job done by winni team! Love you guys! My next visit defiantly will be in Winni again. Once again thanx for live support member Nandita.

Date of experience: June 8, 2019
RU
1 review
3 helpful votes
Follow Rimple C.
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The site is really good and user-friendly as well! Liked the products, but they should think about low-cost products also OR discounts.

I got the help so quickly and like the service as well. Price is quite not that much low but satisfied with the customer service. Had a conversation with Rimple over there on live chat and the experience she did while purchasing product too!

Keep up the good work Rimple and team:)

Unfortunately, the half rating is not available, that is why writing here as over all 4.5 stars and was really good :)

Date of experience: June 8, 2019
NL
1 review
0 helpful votes
Follow Kohali p.
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I was quite confused on selecting and finding some actual variety of cake(Ferrero rocher cake) Midnight delivery on many websites, where I found Winni and I was being assisted by Ms. Manisha, She cleared up my vision of consfusion and helped me find the right thing, finally I got what I was looking for mentioned above and with the help of assistance provided, cleared out some doubts of placing order and availability of midnight delivery options. Over all excellent assistance by Ms. Manisha and easy order placement options. Loved it.

Date of experience: June 7, 2019
Czechia
4 reviews
31 helpful votes
Follow Yanis P.
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The cake was tasty but it took much longer to get there and customer service was almost useless. When we wanted to cancel they stated we would lose 30% of the order; that's a bit shady

Date of experience: June 7, 2019
MD
1 review
0 helpful votes
Follow Nitin B.
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I had a query regarding delivery of cake at a desired time, and it was answered quite promptly by the support center. I find the services provided to be good and efficient. The online service is also quite good. Additionally the support center is quite positive and provides good services.

Date of experience: June 6, 2019
India
1 review
0 helpful votes
Follow Adarsh N.
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Great Service
June 9, 2019

I have ordered more than 5-6 times from this site. Every time the delivery was on time. Because of Winni, I am able to send cakes and flowers to my home on all special occasions. I would recommend this to everyone.

Date of experience: June 6, 2019
India
1 review
0 helpful votes
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Loved the Cake
June 6, 2019

I ordered a Red Velvet Cake from Winni for a special occasion. I ordered the cake in the evening at 4:00 PM. It was delivered by 9:15 PM. The taste of the cake was very good. Allover good service quality by Winni.

Date of experience: June 6, 2019
India
1 review
0 helpful votes
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Nice
June 5, 2019

Good product received in good condition as well. Will try again the services provided by winni. In. Nice customer support

Date of experience: June 5, 2019
Florida
1 review
0 helpful votes
Follow Deepak R.
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Since I ordered it bit late, there was no option at site to get it delivered on same day, but the support person(Parul) was very helpful in ensuring that the cake is delivered as on same day, by manually updating the order. Overall experience is good...

Date of experience: June 4, 2019
France
1 review
0 helpful votes
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Nice
June 4, 2019

I had the pleasure of discovering your business and I have found the perfect place to surprise my near and dear ones i have ordered many times which was a good experience customer support is also good especially Nikita is good is doing a good job thanks team

Date of experience: June 4, 2019
India
1 review
1 helpful vote
Follow Niidhi S.
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Worst service
June 4, 2019

They cheat by giving excuses not delivering so that they can cut 30% of your money and refund only 70%

Date of experience: June 4, 2019
India
1 review
1 helpful vote
Follow abhi t.
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Nice cake
June 4, 2019

I had placed the order that was received on my time and was delivered in an awesome way. Happy to place the order again with winni.in

Date of experience: June 4, 2019
India
1 review
1 helpful vote
Follow kanti P.
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I had the pleasure of discovering your business and I have found the perfect place to surprise my near and dear ones. I talked to Nandita mam for resolve my problem. She listen very peacefully and understand it. She resolve my problem with 2 min. I love to be the part of this company as a customer

Date of experience: June 3, 2019