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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
0 helpful votes
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Really Helpful
September 13, 2019

I had forgotten to update the exact flat number and Kayra helped me do that immediately. Excited to have the product delivered.

Date of experience: September 12, 2019
India
1 review
0 helpful votes
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Fabulous assistance
September 12, 2019

Needed some clarification on my orders, Kayra was of absolute help in guiding me with everything. Thanks alot for your assistance.

Date of experience: September 12, 2019
Qatar
1 review
0 helpful votes
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Excellent customer service
September 12, 2019

Thank you so much seema for your Cooperation. Customer support is very good and very professional manner

Date of experience: September 11, 2019
India
1 review
0 helpful votes
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Reply was good and kayra was polite while chatting Thnx a lot to her she helped me out very quickly liked the way she replied on my query

Date of experience: September 11, 2019
India
1 review
0 helpful votes
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Excellent!
September 12, 2019

Thank you so much Kayra for your Cooperation. Customer support is very good and polite.

Thanks once again

Date of experience: September 11, 2019
India
1 review
0 helpful votes
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Kayra
September 12, 2019

Kayra was a wonderful girl to talk with. She is very supportive... winni cakes, good support from customer care team. Thats nice... great company with great employee thank you.

Date of experience: September 11, 2019
Zambia
1 review
0 helpful votes
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Great response
September 12, 2019

This was the first time I have used it and I have to admire your commitment. Good luck.
Will be in touch.

Date of experience: September 11, 2019
India
1 review
0 helpful votes
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Ecellent
September 10, 2019

I very happy with your service, and I got the order with in time and exact place, my rating for this app would be 5* out off 5*

Date of experience: September 10, 2019
Texas
2 reviews
3 helpful votes
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Worst Service
September 10, 2019

One of the Worst Service and Worst Team. Useless team and they dont know proper english and dont know how to communicate to customer.

Date of experience: September 9, 2019
India
1 review
0 helpful votes
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Good customer support
September 10, 2019

Trisha was a wonderful girl to talk with. She is very supportive. Great company with great employee

Date of experience: September 9, 2019
Canada
1 review
3 helpful votes
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I just loved their customer support team. Their executive Trisha really provided helpful in resolving my query. Great service Indeed.

Date of experience: September 9, 2019
Indonesia
1 review
3 helpful votes
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Quick and very helpful service provided by the customer support team member Shurbhi. My delivery slot needed to be changed and they did sp immediately.

Date of experience: September 9, 2019
India
1 review
1 helpful vote
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Hi people just sharing my experience- if you have any occasion pl do buy from here, if you think they deliver on time pl order from here, if you think it is value for money pl order from here and in last the people are nice to talk to with pl go ahead. OHH ITS THE WORST did I say pl order hahahah never order believe you me guys the worts place to order anything from. INSTEAD GO AND GIFT IN PERSON TO YOUR LOVED ONES!

Date of experience: September 9, 2019
India
1 review
2 helpful votes
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"Thanku Angelina"
September 9, 2019

Chat support from Angelina during the purchase was excellent and I am impressed with the kind of support you are providing for customers.

Date of experience: September 9, 2019
India
1 review
2 helpful votes
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Excellent Service support from Madam Kayra of TEAM WINNI for guidance till order placement and support after ordering - Kudos - keep it up such services in future also

Date of experience: September 8, 2019
India
1 review
1 helpful vote
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Kayra
September 9, 2019

Appreciate Kayra help and Support.
Happy with customer support. Good items on site. Have placed cake and flowers...

Date of experience: September 7, 2019
Illinois
1 review
0 helpful votes
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Very Efficient
September 6, 2019

The site was very easy to use and the online help provided by Kayra was super good. She made sure everything on my order was correct and helped me by answering all my questions patiently.

Date of experience: September 5, 2019
Singapore
1 review
1 helpful vote
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I am very disappointed with their service. They deliver products which are in bad condition then they send replacement after chasing them. They don't obey the timeline you gave them for delivery. I had a horrible experience where my Rakhi never got delivered and to make it worse when I chased customer service very cooly he wanted to shift his responsibility to me and asked me to chase with the courier people. Don't ever order from these guys.

Date of experience: September 4, 2019
Saudi Arabia
1 review
1 helpful vote
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I just make a booking according to some believable source your delivery performance was super.

Special thanks to -kayra

Date of experience: September 4, 2019
AE
1 review
0 helpful votes
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Wonderful Service!
September 2, 2019

Really quick service. Stuff was delivered within couple of hours. Seema at the customer service/online chat was very helpful... Thank you Seema!

Date of experience: September 2, 2019