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The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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I had forgotten to update the exact flat number and Kayra helped me do that immediately. Excited to have the product delivered.
Needed some clarification on my orders, Kayra was of absolute help in guiding me with everything. Thanks alot for your assistance.
Thank you so much seema for your Cooperation. Customer support is very good and very professional manner
Reply was good and kayra was polite while chatting Thnx a lot to her she helped me out very quickly liked the way she replied on my query
Thank you so much Kayra for your Cooperation. Customer support is very good and polite.
Thanks once again
Kayra was a wonderful girl to talk with. She is very supportive... winni cakes, good support from customer care team. Thats nice... great company with great employee thank you.
This was the first time I have used it and I have to admire your commitment. Good luck.
Will be in touch.
One of the Worst Service and Worst Team. Useless team and they dont know proper english and dont know how to communicate to customer.
Trisha was a wonderful girl to talk with. She is very supportive. Great company with great employee
I just loved their customer support team. Their executive Trisha really provided helpful in resolving my query. Great service Indeed.
Quick and very helpful service provided by the customer support team member Shurbhi. My delivery slot needed to be changed and they did sp immediately.
Hi people just sharing my experience- if you have any occasion pl do buy from here, if you think they deliver on time pl order from here, if you think it is value for money pl order from here and in last the people are nice to talk to with pl go ahead. OHH ITS THE WORST did I say pl order hahahah never order believe you me guys the worts place to order anything from. INSTEAD GO AND GIFT IN PERSON TO YOUR LOVED ONES!
Chat support from Angelina during the purchase was excellent and I am impressed with the kind of support you are providing for customers.
Excellent Service support from Madam Kayra of TEAM WINNI for guidance till order placement and support after ordering - Kudos - keep it up such services in future also
Appreciate Kayra help and Support.
Happy with customer support. Good items on site. Have placed cake and flowers...
The site was very easy to use and the online help provided by Kayra was super good. She made sure everything on my order was correct and helped me by answering all my questions patiently.
I am very disappointed with their service. They deliver products which are in bad condition then they send replacement after chasing them. They don't obey the timeline you gave them for delivery. I had a horrible experience where my Rakhi never got delivered and to make it worse when I chased customer service very cooly he wanted to shift his responsibility to me and asked me to chase with the courier people. Don't ever order from these guys.
I just make a booking according to some believable source your delivery performance was super.
Special thanks to -kayra
Really quick service. Stuff was delivered within couple of hours. Seema at the customer service/online chat was very helpful... Thank you Seema!
Answer: They don't complete fraud. Never order from winnys
Answer: I thinks chocolate cake is very good with red velvet.
Answer: Yes, Winni delivered the same day as per the as a user. I Am grateful for winni.
Answer: After 4 hours
Answer: Hello Do i have sameday delivery in Madanapalle? What time before I need to order? Pin code: 517325
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