On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Winni Reviews Summary
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Product wont be same as mentioned in website. They sent a stale cake and flower bouquet. When i called them with photo proofs, they are not ready to refund or replace. Bad customer service. Beware of this people.
Kayra I liked your assistance and advice thank you so much for your help. Great experience with wini
The midnight delivery option is perfect for the ones who are not located within the city and it means a great deal. Thanks for the service guys. Special thanks to KYRA! Kudos
I got my orders on time.
Very good services from winni and Kayra is a very kind hearted and helpful supporting staff Winni have.
I wanted to check if my order would arrive on time using the chat support and my query was addressed immediately and very courteously by Kayra. Excellent customer support.
Thanq winni you made my day i love this app i order cake and bouquet and both the things are fresh awsm service
Trisha helped me to deliver a order a day before which was scheduled on a wrong day.
Thanks to trisha
Easy to order and friendly service.
A huge variety of selections were available.
The delivered items were great.
Great app. Product was same displayed. Order delivered within time limit. I would recommend it over other gift delivery apps which i have used..
On time delivery with customer satisfaction
Must order from here if you want to surprise ur special ones.
The service was very nice and the delivery time was proper. I would suggest this site to my friends and family.
I have order cake for 2 of my friends and they liked it alott. And provided on time delivery, wonderful experience with winni
Really good. Prompt service.
Staff member Trisha is prompt.Her response is quick and she is very helpful
Winni app really great... trisha help me to make changes in the order. And provide on time delivery. Wonderfull experince with winni
I placed an order to deliver a Fruit cake for my Mom's birthday with a Greeting card.
The delivery was on time, however the cake itself was really below standards.
With fruits like apple and oranges, put directly on top of the page.
Even these fruits which were used for topping of the cake were stale and for oranges had a white skin as they were not peeled properly.
It was nowhere similar to what was displayed on the website and the choice of the fruits was just terrible. Will never be ordering from the site. I would recommend to contact the site before placing an order and verifying if they can deliver the exact product to the exact detail as displayed on the website.
I wud recommend winni to all u ppl out there as there team provides best services... fast n on time delivery... its worth trusting them in today's time...
I've orderd cake flowers but I've got email given num isn't working when i called on given number it was working after that i enquire with live support girl name Ankita left conversation when i explain about my order than i called on *******510 I've explain everything and this guy switched off num and I've paid some good amount for this order. Moreover I don't care about money I didn't expect this $#*! from winni. I have one suggestion for you which money I've paid take in your $#*! and sleep all night! $#*!in frauders!
Every thing is best. Delivery timing is perfect. My order is perfect and fresh. Best experience ever. Love you winni. Winni is no. 1 ever. Winni is best in everything. Thank you to the team of winni. Winni team are best. Thanks for everything. Love you love you love you
It was a good experience. They helped me to surprise my best friend with roses and cake. The surprise was best and I thank them for the on time delivery.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Bakery Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account