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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Ankit Y.
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Placed An order and was delivered in 4 hrs amazing Service! And Simran from Customer service was really helpful she helped me get time to time update so the item reach my fiancee!

Date of experience: December 14, 2020
India
1 review
0 helpful votes
Follow Tanya S.
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Quick response
December 18, 2020

Online chat Simran was so helpful for placing the order, thanks to her for her kind gesture... excellent assistance

Date of experience: December 14, 2020
India
1 review
0 helpful votes
Follow Yashvi k.
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Wonderful experience, Good stuff and Delivery on time. Will highly recommend Winni to one and all. Very helpful customer care representative, Appreciate Simran for support.

Date of experience: December 14, 2020
India
1 review
0 helpful votes
Follow Suchi T.
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Nice experience
January 19, 2021

Very nice service and good quality product. I ordered cake on short notice but they manage to delivery on time. Thank u

Date of experience: December 14, 2020
India
1 review
0 helpful votes
Follow Manya R.
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Best app
December 14, 2020

Best quality, the taste was awesome and appreciate to shivi for support, cake was amazingly and delicious, love it thanx alot

Date of experience: December 13, 2020
India
1 review
0 helpful votes
Follow Sippi K.
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Nice app
December 11, 2020

Shivi was the customer representative, she understood our request and raised a request to deliver the cake after 6pm as requested by me, so as per words doing well..

Date of experience: December 11, 2020
India
1 review
0 helpful votes
Follow Misha B.
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Quick service
December 11, 2020

Very happy service, have updated my date twice without neglecting they accepted and changed the date with delivered on time. Thanks winni and team

Date of experience: December 10, 2020
India
1 review
0 helpful votes
Follow Aru S.
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Amazing experience
December 11, 2020

Winni deliver the good product to me, I ordered some flowers with cake to my friend the quality of cake is very good, thanks mam shivi with team winni team

Date of experience: December 10, 2020
India
1 review
0 helpful votes
Follow Meera S.
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Great one
December 11, 2020

Today I purchase cake and flowers in Bangalore, all over is owsem taste was amazing, I love it really, it was best site where we can trust easily

Date of experience: December 10, 2020
India
1 review
0 helpful votes
Follow Shelzzie M.
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Neerja was very helpful and they helped me to change the date. I am eagerly waiting for the product to get delivered to my friend and hope it is as good as the service

Date of experience: December 10, 2020
India
1 review
2 helpful votes
Follow Prince D.
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Delicious cakes
December 8, 2020

You guys Rock, instant response, cake taste is always great, on time delivery. Appreciate to Simran ma'am who quickly assisted me. Would recommend Winni to all

Date of experience: December 7, 2020
India
1 review
1 helpful vote
Follow Master M.
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Saw the Best..
December 7, 2020

Hey! I Am The User Of This Website. And I Feel So. E thing Good... Congrats. May My all FriendS Reach You...
Thank You...!

Date of experience: December 5, 2020
India
1 review
0 helpful votes
Follow Abhinav D.
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Excellent experience, Customer service is very quick and helpful. Simran is so supportive, thanks for helping!

Date of experience: December 4, 2020
India
1 review
0 helpful votes
Follow Ankita K.
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Wonderful!
December 6, 2020

Awesome experience, Services are really amazing. Liked it! I would like to recommend this everyone.

Date of experience: December 4, 2020
India
1 review
0 helpful votes
Follow Athiksha D.
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Thank you shivani mam. She helped me a lot to get the delivery queries cleared. Winni has one of the best customer cares and the most important thing is that they provide us with variety of cakes and every day new flavours get added. It's such an amazing website to buy cake

Date of experience: December 2, 2020
India
1 review
1 helpful vote
Follow Nikhila G.
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Scammer
December 1, 2020

I haven't received either order or my money.
Fake app
Scammer
Bogus app
Don't waste your money on winni

Date of experience: December 1, 2020
India
1 review
0 helpful votes
Follow ashwani P.
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Ordered cake for someone to give her suprise... however had to wait 3 hours from the expected time... worst. Worst... worst service ever experienced...

Date of experience: November 30, 2020
India
1 review
0 helpful votes
Follow Rishi R.
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Nice support this girl Neha is really very good with handling customers also very decent and polite behaviour...
Thanks alot Neha...

Date of experience: November 30, 2020
India
1 review
0 helpful votes
Follow Simran D.
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Nice
November 29, 2020

It was a wonderful experience. I would like to take this opportunity to thank you Winni and everyone who made the cake I ordered for my parents 25th anniversary. The cake was absolutely amazing and tasted yummy. Customer service is very nice, thanks to simran mam for support.

Date of experience: November 29, 2020
India
1 review
0 helpful votes
Follow Mitlesh K.
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Good service
November 29, 2020

I ordered some flower bouquet and cake to my friend from Winni. Delivery is done on time and product is very good. Customer care executive Mohit is help me deliver the product to my friend thanks Winni

Date of experience: November 28, 2020