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business logo of Wink Beds

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From the business

WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.


winkbeds.com
Founded in 2015
Miami, Florida, United States
How would you rate Wink Beds?
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Wink Beds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.

This summary is generated by AI, based on text from customer reviews

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7,603 reviews

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Florida
1 review
0 helpful votes
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Very good, satisfied with the product and service. The delivery and shipment was fast and timely.

Date of experience: February 1, 2022
California
1 review
0 helpful votes
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Easy to order, fast delivery
February 1, 2022

Easy to order, fast delivery. Have only slept on the mattress for 4 nights, so not ready to rate.

Date of experience: February 1, 2022
California
1 review
0 helpful votes
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Wisconsin company!
February 1, 2022

Wisconsin company! UPS delivery good. Mattress easy to open n place on frame.

Date of experience: February 1, 2022
Ohio
1 review
0 helpful votes
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Good job it was great you all thank you very much for all of this

Date of experience: January 30, 2022
Illinois
1 review
0 helpful votes
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Great
January 31, 2022

Great - shipped early. Easy to order, great experience!

Date of experience: January 30, 2022
Arizona
1 review
0 helpful votes
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Have only had it a day but so far so good. Delivery was perfect

Date of experience: January 30, 2022
Illinois
1 review
0 helpful votes
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I like that the Wink Site has all the information there to make an educated purchase.

Date of experience: January 30, 2022
Florida
2 reviews
0 helpful votes
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Easy to order once I read all the reviews. I looked at many sites to help me keep coming back to this one

Date of experience: January 30, 2022
California
1 review
0 helpful votes
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Excellent experience with Wink Beds!
January 29, 2022

Excellent experience with Wink Beds! Very happy with my mattress.

Date of experience: January 29, 2022
Massachusetts
1 review
0 helpful votes
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I was a bit worried about getting a mattress with inner springs through the mail, but it turned out to be very doable for me to manage it on my own with a dolly and it expanded into its proper shape like magic. I wish I'd had my video going for it. For something built to order I think it came very fast.

Date of experience: January 29, 2022
Florida
1 review
0 helpful votes
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Excellent experience purchasing online, delivered to my door.
Love sleeping on my new mattress.
Will definitely recommend to others

Date of experience: January 28, 2022
Utah
1 review
0 helpful votes
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Very easy to exchange the bed to another model. Thanks!

Date of experience: January 26, 2022
New York
1 review
0 helpful votes
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Very positive experience
January 26, 2022

Very positive experience. The website made it easy to decide which mattress I needed. Delivery was quick. Mattress so far is excellent.

Date of experience: January 26, 2022
Texas
1 review
0 helpful votes
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Excellent, excellent excellent, excellent, excellent
January 26, 2022
Updated review

Excellent, excellent excellent, excellent, excellent

Date of experience: January 26, 2022

You are heaven sent
January 11, 2022
Previous review

You are heaven sent

Date of experience: January 11, 2022
North Carolina
1 review
1 helpful vote
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Mattress began to break down after 3 months
February 25, 2022

The bed to begin to sag in the sleeping spot. A 200 lb person is too much for these mattresses. Other reiviews indicated the same problem.

Date of experience: January 25, 2022
Pennsylvania
1 review
0 helpful votes
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Easy and Fast
January 25, 2022

Easy and Fast. Can't get any easier that's for sure.

Date of experience: January 25, 2022
California
1 review
0 helpful votes
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Overall experience was good but it's a personal preference that we will have to return one of the twin XL mattresses

Date of experience: January 24, 2022
New Mexico
1 review
0 helpful votes
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Smooth and easy upon ordering, all items came in before anticipated time. So far all is good, base was easy to set up and mattress is very comfortable.

Date of experience: January 23, 2022
Texas
1 review
0 helpful votes
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I ordered this for my move to Pensacola Florida after my divorce. Will not be able to review until I move March 1st.

Date of experience: January 23, 2022
Texas
1 review
0 helpful votes
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Easy ordering, delivery, and set up was simple.
Happy customer!

Date of experience: January 23, 2022