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From the business
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
Wink Beds Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.
This summary is generated by AI, based on text from customer reviews
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We are still testing the bed and are holding our opinion until after 30 days.
It was Very nice. We visited a show room and selected the first mattress we tried
Overall pleased with the experience. The shipping information is a bit confusing. The shipping label was created and then nothing for about a week- probably due to its production run. Arrival was timely and accurate.
It's impressive that the mattress can be folded and rolled into a reasonably size box, but the weight of the product meant that our box was split open in several spots when delivered - the tape did not hold. Luckily, the interior wrap kept everything clean and dry. What a huge amount of plastic, though!
I do not wish to add a comment. I had a fine experience and the bed is good.
Fast shipping and quality bed. Will recommend to friends and family
They shipped the mattress quickly after we ordered it. We got the plus version which is firm but also comfortable. It does not retain heat as much as other similar options. Overall happy, but we are still waiting to hear about the spring sounds coming from the bed. Hearing the sounds of springs even with slight movement is not pleasant.
I liked that it was easy online and I kept receiving email updates about when the bed would arrive
I have received my order in good condition. However, I will not be opening and installing them until 11-18-2024.
I would feel a lot better if you did not use shop.com
It was great shopping and the delivery was flawless. Even early!
All seems fine. Delivery fairly clear. Packing was in good box and airtight wrapping.
It was pleasant and hassle free. I've loved the rest I've gotten on my new bed so far.
The first time I slept on the bed, it was so comfortable that I didn't want to get up.
Web site for cell phone was not setup correctly, had to switch my phone to Desktop mode to place my order.
Seems like it would be better for the price. Hope my back gets used to it.
Easy to assemble - sleep one week in has been better! Super heavy so recommend having help!
I received conflicting information on how long it would take to receive my mattress. It came much faster than indicated which was only an issue because i had to change the city pick up date for hauling off my old mattress.
Purchasing the bed was very simple. Waited about a week and received the bed. The bed is not comfortable. The luxury firm is a very firm mattress. Feels very hard when sleeping on it.
Great experience all around, thank you very much. Highly recommend this company
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members