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business logo of Wink Beds

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From the business

WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.


winkbeds.com
Founded in 2015
Miami, Florida, United States
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Wink Beds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.

This summary is generated by AI, based on text from customer reviews

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7,603 reviews

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Florida
1 review
0 helpful votes
Follow Lance C.
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Everything arrived in good condition. The beds is a lot firmer than what I'm used too. I used to have a memory foam mattress so I'm still adjusting

Date of experience: May 13, 2024
Florida
1 review
0 helpful votes
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So far so good
May 23, 2024

So far so good. We've tried a number of mattresses at this point, and I'm satisfied with the purchase. My wife's part of the split king comes in today. We'll see how she likes the bed. I can't give a final thumbs up yet, but we are trending in a very good direction.

Date of experience: May 13, 2024
Pennsylvania
1 review
0 helpful votes
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Bed arrived in perfect condition. Setup was easy. Very comfortable and the softer bed was the right pick for us

Date of experience: May 13, 2024
California
1 review
0 helpful votes
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I start yawning as soon as I lay down, I sleep better and longer than ever before.

Date of experience: May 12, 2024
New Jersey
1 review
0 helpful votes
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Awesome bed
May 23, 2024

Awesome bed. Getting very restful sleep since the purchase.

Date of experience: May 12, 2024
New Hampshire
1 review
0 helpful votes
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We bought a mattress from Wink almost 8 years ago. At first, we were shocked by the "bed in a box". Our previous mattress was shipped by several employees. However, the mattress expanded easily and has the same quality we love from our mattress that we bought years ago.

Date of experience: May 12, 2024
Virginia
1 review
0 helpful votes
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The bed is not as comforts I would have expected. It is not soft.

Date of experience: May 11, 2024
Utah
1 review
0 helpful votes
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Bed is good
May 19, 2024

Bed is good. The lease to own process was a hassle and took a bit before Winkbed and the leasing company got their ducks in a row. Junk environmental responsibility fund fee is lame. I'd get it if they hauled away the old mattress, otherwise it's not great.

Date of experience: May 9, 2024
Tennessee
1 review
0 helpful votes
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Delivery was fast
May 19, 2024

Delivery was fast. Packaging was fine. It was really heavy to get into the house but otherwise no complaints about delivery.

Date of experience: May 9, 2024
Maryland
1 review
0 helpful votes
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This is a very good mattress
May 19, 2024

This is a very good mattress. It was firm but not too hard to sleep on. I like this mattress.

Date of experience: May 9, 2024
Wisconsin
1 review
0 helpful votes
Follow Laura W.
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The bed is well made and very comfortable. My sleep is much improved.

Date of experience: May 8, 2024
Missouri
1 review
0 helpful votes
Follow Jill Q.
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So easy to shop and purchase, delivery was prompt and true to time frame

Date of experience: May 7, 2024
North Carolina
1 review
0 helpful votes
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Excellent so far…at 2 weeks in. Our purple was a nice bed and is in our guest room now but I haven't felt compelled to seek refuge on it. This top of the line hybrid was about the same price as our non hybrid "original" purple which at 6 years old is still a nice bed. But I think I'm falling asleep faster, sleeping deeper, and waking up physically feeling better than I was on our old mattress. Maybe a few nights to adjust…but after 2 weeks I'm at the point that crawling into our new Wink mattress (especially after a hard day of physical activity) is very much an ahhhh moment.

Date of experience: May 6, 2024
New York
1 review
0 helpful votes
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Huge upgrade from my previous mattress. Really happy with the quality, my boyfriend and I both sleep great, and you aren't disturbed by the other persons movements.

Date of experience: May 6, 2024
Illinois
1 review
0 helpful votes
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Mattress seems better than most
May 16, 2024

Mattress seems better than most. Retains shape after use very well. Had it two weeks so far and seems to be very good!

Date of experience: May 6, 2024
Washington
2 reviews
0 helpful votes
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Great bed for plus size people
May 15, 2024

Great bed for plus size people. Very firm. Easy to unwrap.

Date of experience: May 4, 2024
New Jersey
1 review
0 helpful votes
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We purchased the Firm because of wife's back problems.

Date of experience: May 4, 2024
New York
1 review
0 helpful votes
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After the first night on the mattress, both my husband and I commented that our bodies felt so good and rested. No back or hip aches in the morning. Provides nice support and is extremely comfortable! Wish we had purchased this may years ago! This bed is amazing.

Date of experience: May 4, 2024
Texas
1 review
0 helpful votes
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Great product customer service was great. Still evaluating the soft mattress!

Date of experience: May 2, 2024
Illinois
1 review
0 helpful votes
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Cust exp is great, am still struggling to find the correct firmness for my body

Date of experience: April 30, 2024