On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Wine Insiders Reviews Summary
Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Wine Insiders is a great way to experience new wine and develop your favorites with reasonable prices, easy delivery and great customer service. It's a fun way to discover new and delicious wine!
Wine Insiders is a great place to buy a wide variety of wines. They have an excellent variety of wines from all over the world at competitive prices all shipped fast.
Hello Eric
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I've been enjoying the wine selections offered by Wine Insiders. The descriptions are good, the reviews seem legit and the promotions are amazing.
HEllo Kerry,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I have been buying wine from Wine Insiders since I got my first box as a Christmas gift 4-5 years ago. The wine is from vineyards that you don't see in the liquor or grocery store, but it is really good. I have identified a number of favorites and include them in every order, plus I find one or two new wineries to try. I mostly stay in the $20 range for a bottle of wine. Wine Insiders pricing is amazing. They often have sales where all wines (if you buy a certain number of bottles) are less than $10. The shipping and delivery is also quick, 2-3 days and the wine is delivered to my door. Wine Insiders also has promotions where they provide you free gifts, wine openers or bottles of wine.
Wine Insiders was a life saver when we were limiting going out during the height of the pandemic. Go on-line, select your favorite wines (white, red, sparkling), place your order, and quick delivery. Now, when my life is pretty much back to normal, I find I enjoy the wines and the convenience of ordering from Wine Insiders.
Hello Bonnie
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
The 12 wines I ordered came packed properly, no breakage. They arrived on time as promised. And I am still enjoying them. One problem did occur. I was told I would be getting a magnum of Champaign with my order. I did not get one. I called Wine Insiders, the customer service individual said she was sorry for the mix-up. And she gave me a $20 credit for the next time I order wine. So the problem was fixed with no fighting about it. Good service, I would add to this review.
Hello Phil
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I use WineInsiders.Com to purchase my wines. I am not a wine fanatic and have limited knowledge but I know what I like and do not want to pay high prices so Wine Insiders and where I go when I want a higher quality wine that I can share with guests knowing that they will enjoy that wine at a very, very good price. They also provide a guarantee that if the wine is not good that they will provide you a refund so I have no risk when I try something new. What else can I want from a merchant. Good wine, Good price, Good service, and a guarantee of satisfaction. Try it and you will like it!
Hello John,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Wine Insiders has an amazing service! Quality and selection of wines is like none other, the best! The price and convenience of quick delivery AND free shipping on 6 bottles!
I love Wine Insider's! This was all we served at my sons wedding and everyone loved it!
Hello RL
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Really good discounts on some really good- might even say great wines. And the shipping... well extremely fast. I had my wine within 3 days.
Hello CJ,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
We've ordered from Wine Insiders several times over the past 4 years and have always enjoyed the wine we received. It's a great way to stock up before the holidays or a party or to just try some wines you won't find locally. Recently we took advantage of one of their mystery wine boxes. We ordered a mystery red pack, but somehow there was a mix up on the order and we instead received a box of all white wines. We immediately called and the customer service rep we spoke with quickly reviewed our order and sent a replacement shipment of red wines and told us to just keep the box of whites. In all the years we have used them this was the only error and we were impressed with how quickly it was corrected for us. I recommend their website to all my wine loving friends.
Hello Laine,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
We know the quality of their wines is good and so are the prices, but after a few goofs of my own, now I know that their customer service is truly outstanding.
Hello Irene,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
We joined Wine Insiders several years ago and their wines have been enjoyed by family and friends ofl ours. We order at our pace and select most of our wines from their wide variety.
Hello Daniel,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I have ordered wine from this company 3-4 times and each time was very happy with my purchase. I was able to easily select a nice variety of wines at very reasonable prices, thanks to the detailed descriptions and customer reviews about each wine. Also, I could choose to have the wine shipped for free to my door, or to a nearby fedex location to be held for up to five days. I decided to have my wine shipped to the Walgreens by my house, which has a fedex counter, so I didn't need to be concerned about being home when the wine arrived. These wine shipments require an adult signature. I have also received nice little gifts (wine openers and such) for special wine promotions. I also like that I am given updates about the wine shipment, and the whole process is very easy and smooth.
Jello Bridget,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Fast shipping, good Malbecs! Love the choices, reds, whites, all are good. Not big wine drinkers, but we like what we get!
Hello Mark,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Reviews and recommendations help me choose new wines to enjoy. Quick turn around on orders completes the experience.
Hello Rodney,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
My wife and I have been enjoying the fine wines from Wine Insiders for the past few years. There are many reasons to recommend Wine Insiders: 1) The quality and variety of their wine selections, 2) the accuracy of their detailed wine descriptions - many award winning, 3) the frequency of their incredible pricing specials with free delivery, 4) the convenience of ordering from their web site, and 5) the speed and accuracy of their home delivery. In summary, we continue to enjoy the fine wines of Wine Insiders and are proud to serve, gift, and recommend their fine wines to family and friends.
Hello James,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
A large variety of excellent wines. Easy to order and fast delivery. Very affordable prices and frequent specials.
Hello Shelia,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Too many wine offerings try to entice you with inexpensive first time cases. But then you're stuck in a club, many times getting wines they want to get rid of. Wine insiders let's you buy what you want, when you want. Great selections, great pricing, very reliable service. Ever have a problem, their customer service is excellent and will do everything they can to make it right.
Hello Stephen
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
I've been using Wine Insiders for many many years and have always been very pleased with their varied selection, great sales, prompt delivery and wonderful customer service. An A-one organization from top to bottom.
Hello Steve,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Good selection of wines from all over at great prices, and shipping is fast and reliable. You can mark favorites to make reordering easy.
Hello Marilyn G,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Great prices and sales.
Love the variety of the wine from around the world.
Fast shipping and easy ordering
Hello Ms. A,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
From the business
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Wine Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello CM
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers