On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Wine Insiders Reviews Summary
Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've been ordering from Wine Insiders for a couple years now. During that time, I've gotten some really wonderful wines from them at excellent prices. The wines are kept in great condition (only once I got a corked bottle of wine, and it shocked me). Deliveries are timely. I highly recommend them.
Hi David,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
We received 15 bottles. Im never sure what to buy. We've had 4 so far and loved all 4. Will be ordering again!
Hi Stacey,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Ordering was very easy, delivery was terrible. Kept getting notifications from FedEx, 4 different attempts multiple phone calls to both FedEx and Wine Insiders. Too much time wasted and too many people involved.
Have bought wines from Wine Insiders for a number of years and have never been disappointed. Excellent wines at a very fair price; especially red French wines. What I really like is no pressure; only order what and when you want.
Hi Bill,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I love wine insiders! Now I get 100% of my wine from here! I love the variety and the price. You can't beat it.
Hi Michelle,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
The tasting, which was co-sponsored with the Michael J. Fox Foundation, was terrific--3 excellent, if unusual wines; knowledgeable and engaging sommeliers; and very nicely organized. All in all one of the best wine-tastings that I have experienced.
Hi Bruce,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. And we're thrilled to hear you enjoyed the Virtual Tasting as well! Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
This was a fun virtual wine tasting to help raise money for the Michael J Fox Foundation, Great wine! Thank you!
Hi Maryjane,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. And we're thrilled to hear you enjoyed the Virtual Tasting as well! Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
You cannot beat their prices and they have a great selection. Their sale and themed-packages are great way to discover new wines. Highly recommend
Hi Karene,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I have only tried three of the seven red wines I ordered, they were a little vinerary after taste. Didn't love them, will try the rest and see how it goes. I only drink red wine and normally enjoy it, not sure about these wines yet, hoping they will taste better then the first three.
This was our first of many orders frmo Wine Insiders. Very easy order process, on time delivery! I would receommend!
Hi Mike,
Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
We've been introduced to some excellent wines through Wine Insiders — thank you! We'll continue to shop there and get all their great deals.
Hi Cindy,
Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
Every bottle of wine ordered was so good... not one that was substandard... I will be ordering again from this company
Hi Kathleen,
Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at [email protected] or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
First, there's a note on my iPad that tells me what's in the case. If I'm ready for my surprise, a few clicks will make it happen. If I have a question there's always someone to take my call and facilitate. In a short time my surprise arrives, and day after day there's another surprise to open and enjoy. Reminds me of the surprises in a Christmas stocking! All the while, more choices are being selected for the next offering. More good surprises!
Nancy
Hi Nancy,
Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
While we all Struggle with COVID restrictions, it's great to be able to select and purchase avgreat menu of wines without leaving home. With free shipping, Wine Insiders has my order to Florida in less than a week, packaged securely. I have been using Wine Insiders for 3 years and never disappointed in selection, price and service.
Hi William,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I was skeptical of getting good wines at the prices they offer but so far I have no tried any wine that was not great! I'm very impressed by their selection and prices!
Hi Sam,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I order all of my wine from this site. They have great wines at great prices. And with free shipping the deals just can't be beat.
Hi Davina,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I have been buying since, at least, 2017 and never had a bottle that I didn't enjoy! Ordering is easy - although you have to be quick sometimes with some of the promotional offers. Prices seem fair, especially compared to my local sources. Shipping is free on six bottles or more which is a very attractive proposition. Delivery has become more efficient over the years to the point where an order is delivered at times within three days. Great to MD's Eastern Shore. The net result of all this is that I buy much more wine than once planned!
Hi John,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with our service. We appreciate your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
We stumbled upon Wine Insiders by participating in a fund raiser & are certainly glad we did. Our purchased wines are FABULOUS. They're a good value & arrived safely. We're sending more wine to our dear friends for gifts. Top notch service.
Hi Debra,
Thank you for the great rating! We appreciate you taking the time to send us your positive feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
I've been ordering Reds for many years and have never been disappointed, with a changing variety from around the world each time I order, it's fun to shop and the delivery is fast and efficient!
Hi Kevin,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections! We appreciate your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
From the business
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Wine Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ayn,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!