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Wine Insiders Reviews Summary
Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.
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I was introduced to Wine Insider by my Brother-in-Law a wine enthusiast. I am very pleased with this company. I can order online... receive great pricing and usually receive my wine a few days later. By using Wine Insider I get to sample a variety of Chardonnay's and Red Blends, my favorites, and expand my knowledge of the different flavor accents that can be incorporated into these wines. As you may have guessed by now... I'm a very satisfied customer.
I was really pleasantly surprised to receive 6 really good red wines that I had never heard of for such a low price! I will definitely order again. Also love that I could schedule to pick this up at Walgreens(via fed ex) vs. trying to be home to sign for the order. Ordered cabs, malbec, syrah and a zin.
Hi Jn,
Thank you for the five-star rating! We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs. We are happy to hear you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
I have been a Wine Insiders member for several years and they have provided exceptional wines for the cost of the membership. When I did experience a problem with the wine delivery, Wine Insiders was there to correct all of the problems incurred by the delivery company. I received a replacement for the damaged shipment three days later. Now that is exceptional service.
Hi James,
Thank you for the five-star rating! We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs. We are happy to hear you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
I have been very happy with Wine Insiders - and love that it is not a subscription service. I can order only when I wish too. I have found they carry a nice selection of wines, and shipping is super fast!
Hi Jennifer,
Thank you for the five-star rating! We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs. We are happy to hear you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
This is not just a random selection of wines - they are all high quality. That shocked me. Ordering was easy, delivery was easy.
Hi Matt,
Thank you for the five-star rating! We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs. We are happy to hear you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
I love buying from this website. It is convenient, easy, great selection of not common wines, at affordable prices. Fast and free shipping after only 6 bottles. Great discount promotions. Wonderful freebies. An added convenience is that if you can't be home to sign for your wine, you can get it shipped to a close by location for pick up (ie Walgreens).
Hi Angela,
Thank you for the five-star rating! We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs. We are happy to hear you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
We use Wine Insiders a couple times per year to restock our wine rack. Always great prices and superb wines. Highly recommended.
Hi David,
Thank you for the great rating! We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I have been with Wine Insiders since I first had a subscription to "A Taste of California." While the subscriptions and even the name of the club have changed over the years, the quality of the wines have not. My wife and I enjoy very much our subscription when it arrives and occasionally order a case of one we particularly like. The customer service team are real humans who do a terrific job of understanding what you are trying to tell them. I've only had positive experiences with them for many years now. If you want a regular wine shipment or even just to order some wine, they are a great choice. But remember, it's not an online wine broker who have every brand you've ever thought of. They have what they have, and it's good wine, great for the price.
Hi Tom
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Good selection of wine, almost every grape you could ever want. Prices are very reasonable, shipping is fast and free, lots of promotions. What else you could ask for? I am buying from the Wine Insiders for almost a year already and I am very happy with the service.
Hi I. P,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I've ordered from Wine Insiders for years, what I want when I want it. This is NOT a club! If I don't like a particular wine they've sent me, I notify them and they rectify it. BTW, this has happened only once. Shipping has always been quick (usually 2 days) and free. If you like great wine at a reasonable cost, I recommend Wine Insiders.
Hi Jim,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
After buying wine from grocery and liquor stores for years with many many satisfaction failures we decided to give WI a try. Surprise!, the wine was far better than what we had been getting before and it was less expensive. The wines were of good known varietals and generally better executed than most of the "name brands" we had been purchasing. Keep it up!
Hi George,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I have bought some of the best wine I've ever drank from this site for the bast price ever. I'm sorry but I haven't shopped for wine locally in a long time.
I have been buying wine from Wine Insiders for a few years now and I am very satisfied with their selection and pricing. I live close to Napa so finding wine was no problem but I have tried wines from other countries and other types that I would not have taken the time to try. I usually receive my order at my door in 2-3 days. Thank You Wine Insiders!
Hi David,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I like all of the wines haven't had a bad one yet. I will keep buying their wine. The people I talk to o the phone were very helpful.
Hi Joseph,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I'll preface my complaint by saying that for the last 6 months, I've had no issues with this company and enjoyed all the wine they've shipped.
Unfortunately, I recieved a letter about a week ago stating that I'd be receiving my "bonus" shipment as a "thank you" for being a club member. I was then charged $164.69. Mind you, my regular subscription wasn't due until 12/29. Sent 2 emails over a few days to no response. Then the wine showed up so I contacted them through the live chat option and thankfully got an immediate response. They offered me 40% off and to "push back" my regular subscription until February. How is it a BONUS CASE if you charge me for it, offer a discount so i still end up paying for it, then charging me for my regular subscription at a later date? I feel completely scammed. The verbiage in both letters I got is deceitful and misleading. I took the 40% off the customer service rep offered and cancelled my subscription to avoid being scammed by them in the future. Unfortunate would have remained a loyal customer if they had just kept their "bonus" case to themselves.
I thought great 47% discount and free shipping! So I went and started to place my annual orders for gifts. When I got to checkout I said wait a minute. After the discount code is applied they put two gift bags costing $5 each that cannot be removed from the cart. Last year got burned when there Groupon did not clearly list the shipping charges. OK I learned to read Groupon terms more carefully mistakes happen I thought. When seeing what they are doing this year I now believe the Groupon thing was deliberate. I believe Wine insiders is not an honest company and I will not do anymore business with them.
The wine can be replaced at a grocery store for less money with better wine. Last case had 4 bottles of wine with 12.5% alcohol. That's cooking wine and it all tasted that way.
Great selections of wines and ordering was easy. Wines were delivered several days late due to Covid however all arrived with no issues!
Hi Terry,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Wine insiders was a life saver during my 90 days of quarantine and lockdown. In my city, the wine places were shut down for several months. To be able to have quality wine delivered to the door was the best thing ever. A glass or two of wine at night helped us to keep our sanity.
I'm continuing to order from them as I get to taste a variety of wines at a good price.
Hi Karen,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
No complaints about any of my selections; exactly what I expected. Beats having to go out during inclement weather, especially during these very difficult pandemic times. Delivery has always been o time. In two occasions when delivery was not going to be on time due to COVID-19, I was informed and was kept abreast of changes. I am very satisfied with Wine Insiders. Highly recommend them!
Hi Janet,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
From the business
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Andrea,
Thank you for the five-star rating! We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs. We are happy to hear you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at [email protected] or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST