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WigsWay

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WigsWay

2.3
wigsway.com

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WigsWay Reviews Summary

WigWay is an online store that specializes in selling human hair wigs, lace front wigs, African American wigs, and hair extensions. They offer a wide selection of products from various brands and have a long history of helping customers find the perfect wig for their needs.

This summary is generated by AI, based on text from customer reviews

service
8
value
9
shipping
9
returns
8
quality
9

We monitor reviews for authenticity

New Zealand
1 review
0 helpful votes
Follow Pauline H.
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Be warned, these wigs are rubbish. Nothing like the photos you see. Matted hair, poor fit, sides are rough & hang over your ears. They look soooo fake. I have tried to make contact but my emails are blocked. Why are they allowed to continue trading? False advertising, rubbish product. Nothing short of steeling peoples money, sending wigs that can't be worn. SCAMMERS! If I could give a minus rating I would but they only provide a 1 star as lowest rating.

Date of experience: August 14, 2023
Australia
1 review
0 helpful votes
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Wig same as the picture
June 6, 2023

My wig was nothing like the picture, I was so upset to receive it not even the right colour, and made poorly, the money I spent on it, I won't get back, my rating is nil and would advice everyone who wants to buy a wig,do not buy from company wig way in great Britain supposed to be light grey with streaks of blonde

Date of experience: June 6, 2023
Kuwait
1 review
0 helpful votes
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I tried to give zero stars but it's not an option
February 6, 2023

I ordered two wigs and got the shock of my life when they arrived. Nothing like the picture and the quality is really the worst. Not human hair, full nylon. I was smart enough to to pay through PayPal otherwise. I wouldn't have received my cash. Never.I returned the wigs and got my money through PayPal.

Date of experience: February 6, 2023
Australia
1 review
0 helpful votes
Follow Afaf S.
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Deceiving
October 9, 2021

Very Bad wig a bulk of hair to make at least four more wigs, they refused to return it while they said money back granted. So sad I had to give these cheating companies my money. I don't know when the government will protect the consumers from these cheaters.

Date of experience: October 8, 2021
Australia
1 review
0 helpful votes
Follow Lina A.
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I spent over $500 on wigs to receive a rubbish hair quality, the wigs doesn't look like the original photo, it's look like they glued the hair on the part, it is absolutely rubbish, I sent them many emails for a refund one reply and the are not willing to give me my money back, they ignored all my emails.
And I will take it further.
Please don't waist your money and buy anything from this website.

Date of experience: June 29, 2021
New Zealand
1 review
0 helpful votes
Follow M M.
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Ripped off
March 20, 2021

This is 1 of the emails recieved after purchasing a 100% Human Hair wig $217 nz dollars not including postage.

Dear customer,
We will remake a new wig in 100% human hair and the handing& shipping fee is $140.
Or we will refund $50.
Please consider.
Jane

State of this company shame on you ripping people off.

DON'T BUY FROM THIS WIGWAY IT'S AND CHINA FIRM SELLING RUBBISH WIGS

Date of experience: March 19, 2021
New Zealand
1 review
0 helpful votes
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Liars and crooks
March 15, 2021

This company is just a bunch of liars and crooks. No way will you get your money back for a product you received that is faulty and nothing like the picture. The wig I ordered is the wrong colour and has a parting that looks singed. Its a horrible grey colour instead of blonde streaks. The 15-day return refund policy is a joke, The support centre people are all called Jane! And are difficult and obstructive. Do not be tricked by this company. I will never ever buy from here again.

Date of experience: March 15, 2021
New Zealand
1 review
0 helpful votes
Follow Sheryl D.
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Poor Quality, no refunds
January 29, 2021

I ordered a wig from the site that was too small and they refused to replace it saying it was customised - which I don't believe it was. They asked me to pay half again which - stupidly I did - for a wig of the correct size and the quality was abysmal. The webbing wasn't trimmed off, the direction of the hair was wrong, the cut on one side didn't match the other (too short and stumpy), the stitching of the hair on the base wasn't straight and didn't match the colour of the hair so it could be seen. Very frustrated and a waste of money.

Date of experience: January 29, 2021
Australia
1 review
1 helpful vote
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Less than 1
August 17, 2020

I'm disgusted in this company, I paid nearly $300 for a wig and all you can see is the cap underneath, I can't wear it at all! I've had several conversations and they will not refund me. They are wanting me to pay more money and send it back and they will make a new one. Don't buy from here as if there is a problem they will not help you out

Date of experience: August 16, 2020
Arkansas
3 reviews
1 helpful vote
Follow Sara T.
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Scam Artist
August 13, 2020

I ordered 3 wigs from this company and not one of them was what they showed in the picture AND THEY ARE NOT HUMAN HAIR WIGS. They do not want to provide a prepaid return shipping label and only wanted to give me a 5 or 10% refund. DO NOT BUY FROM THIS COMPANY

Date of experience: August 13, 2020
Australia
1 review
1 helpful vote
Follow Sharon W.
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I ordered a scrunchie and was sent a clip in wig. They are not refunding or exchanging for the one I ordered as they say they will be out of pocket. They just want me to keep it a go away. Still hoping they do the right thing as they are at fault, not me. I will not buy from them again.

Date of experience: July 17, 2020
Australia
1 review
0 helpful votes
Follow Danielle B.
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I ordered a wig online, when my confirmation email came through it said it would be a minimum of 30 days to recieve my wig. I cancelled my order well with in the 23hr time-frame to cancel the order. I have sent 8 emails and still no refund!

This company have very poor reviews are off shore. Any positive reviews are from Asian men which leads me to believe that the pisitive reviews come from the company...

Stay away from Wigway.

Date of experience: July 14, 2020
Australia
1 review
4 helpful votes
Follow Ester D.
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I have ordered the wig more than 2 months ago and still waiting. I'm starting to think this website is a scam. Anyone else with the same problem?

Date of experience: June 29, 2020
Australia
1 review
3 helpful votes
Follow David T.
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Wigway is a SHAM
June 28, 2020

The picture on their website looked great. Even reasonably priced. My wife would have loved that wig. Would have - had it even arrived. After paying in excess of $200 I was assured it would arrive within 7 - 10 working days.
20 days later - nothing. An email of inquiry assured me it would be shipped immediately.
40 days later - still nothing. Another email and yet another assurance.
65 days later - nothing.
And now 80 days later I have given up waiting. I have resigned myself to accepting that it will never arrive and these Chinese thieves will undoubted keep the money.
So now, whenever I think of Wigway words such as unprofessional, incompetent, apathetic and scam spring to mind.
Bottom line - DO NOT BUY FROM THESE CROOKS.

Date of experience: June 27, 2020
Australia
1 review
0 helpful votes
Follow Genevieve K.
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Very disappointed
March 21, 2020

The wig I got was completely different to the one pictured! Wrong color, wrong style, this is really a waste of money and time!

Date of experience: March 21, 2020
India
1 review
0 helpful votes
Follow Prem c.
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This is so cute. I'm really happy about the product and the style...

Date of experience: January 14, 2020
India
1 review
0 helpful votes
Follow Amit S.
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Superb
January 15, 2020

I like it so much, this look so natural, Tq so much Wigsway. I recommend to everyone who wants to change new look.

Date of experience: January 14, 2020
India
1 review
0 helpful votes
Follow Rajkumar A.
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I loved it
January 14, 2020

Very soft and natural looking wigs from Wigsway. It's a little lighter in real. Goes perfectly with my natural hair colour

Date of experience: January 14, 2020
India
1 review
0 helpful votes
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Excellent
January 14, 2020

Osm wig I bought first time... and m satisfied with... shiny in light... and if you are going to try a different look you can go for this... osm volume... very lengthy... and good in adjustableThis is so cute. I'm really happy about the product and the style.

Date of experience: January 14, 2020
India
1 review
0 helpful votes
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Very Helpful
January 14, 2020

Super-duper love this wig! I don't have high expectations because it's so cheap but omg the quality when it arrived! It looks so real! You won't regret buying this.

Date of experience: January 14, 2020